Black Angus Steakhouse - Pearl City

Review summary

1. L

   Leimomi

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had one of the best most fun dining experience. We were on the bar side, so the energy was more energetic and lively and light. We could laugh a little more loudly without feeling like we're being disruptive. The food was fantastic as we both ordered the trio special of steak lobster and shrimp, which everything was cooked to perfection. Braddah man who was our server didn't pressure us, we did not feel rushed. He checked in at the exact appropriate times and really allowed us to fully enjoy our meal from sit down to desert!! Cannot wait to come back!
   

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2. A

   Arlene

   Hawaii

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   I haven’t been here in a while and things have changed. There’s a bad smell at the table we sat at, the cover/cushions on chairs were raggedy, the food wasn’t so great and service was not as friendly :( I don’t think I’ll ever be back here again.
   

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3. R

   Regina

   VIP

   Hawaii

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   Although I gave the server my rewards number, I did not get my rewards points. 3 rd time this happened at Black Angus Cattle Co
   

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4. N

   Nolan

   Hawaii

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server Terri was very attentive to our needs. She quickly took our order and brought the bread and water to us. Our salad was served soon. the prime rib was just as we ordered and very delicious. Terri often passed our table to check on our status.
   

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5. R

   Rick

   Dallas

   3 reviews

   1.0

   3 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   The cook cut a sirloin in half and tried to pass them off as 2 filet mignon . Steaks were tough and grisly definitely were not  filet mignons. Won’t be going back.
   

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6. G

   Gib

   San Francisco

   8 reviews

   3.0

   8 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Great food but service was a little slow. But still would recommend it.
   

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7. D

   Dan

   Hawaii

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Whats the point of making a reservations if you have to wait almost an hour to get your table.
   

   Black Angus Steakhouse - Pearl CityResponded 4 days ago

   We understand your frustration, Dan, and we appreciate you sharing your feedback. Our aim is to provide timely seating for all reservations, and we apologize for the wait you experienced. We would like to follow up with you directly. Please provide your contact information at our website.
   

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8. C

   Chazzlynn

   Hawaii

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   Waited an hour with reservation. Waited 2 hours for our main courses. When main courses came out ribeye was overcooked and cold.
   

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9. D

   Deborah

   Hawaii

   8 reviews

   2.0

   8 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   In general I like this restaurant for its intimate booths and overall value. Unfortunately, our experience on Christmas Eve was disappointing. We had a reservation at 7pm and waited 30 minutes to be seated. The front area was overwhelmed by people and felt like a TSA airport situation - without any structure. The server tried his best to be attentive, but the kitchen was totally backed up. We got our appetizers and drinks pretty quickly, but the entrees took an extremely long time. Not sure why the restaurant continued to accept new "take out" orders when they couldn't manage the business they had.
   

   Black Angus Steakhouse - Pearl CityResponded 3 days ago

   Deborah, we appreciate your feedback and apologize for the experience you had on Christmas Eve. We aim to provide a smooth and enjoyable dining experience, even during busy times. We regret the delays and congestion you experienced. Please share your contact information directly at our website, as we'd like to understand more and address your concerns.
   

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10. L

    Laverne

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4

    It was good, good service especially during Christmas Eve, our waitress was on the ball!
    

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