Black Angus Steakhouse - Pearl City

Review summary

1. P

   Pam

   VIP

   Hawaii

   46 reviews

   5.0

   46 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terri...1st & last word!! Thank you terri!!! Ju know we always ask for u..upper management should know about ur gr8 service...we will be back 4 sure..ita lammy time for pammy
   

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2. C

   Cynthia

   VIP

   Hawaii

   12 reviews

   5.0

   12 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The steak was amazing. I am very picky with steak and the chef who cooked my steak cooked it to perfection.
   

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3. D

   Douglas

   VIP

   Hawaii

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Terry and the staff always provide amazing service along with the best food.
   

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4. MT

   MrTT

   Hawaii

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and the food was delicious as always
   

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5. OT

   OpenTable Diner

   Charleston

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We checked in at 6pm with a reservation, seated in about 10mins. My husband ordered a margarita, appetizers and our children's food once we sat down. It took 35mins to get 1 margarita. We ordered our entrees, at 7:50 none of the food was ready, not even the kids burgers that were ordered at 6:30, we decided to take the check for the drinks we received and leave. Will not go back here again.
   

   Black Angus Steakhouse - Pearl CityResponded 2 days ago

   Thank you for sharing your feedback. We aim to provide efficient service for our guests, and it’s concerning to hear about your recent visit. We genuinely want to address and understand the details of your experience. Please provide your contact information directly on our website.
   

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6. T

   Tita

   Hawaii

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Server took too long, didn't come back to give us water, utensils and cloth napkin after we asked. Broccoli was over cooked, rib eye was over cooked, didn't want to ask to get another one because everything was taking so long. Disappointed, we've had better here before.
   

   Black Angus Steakhouse - Pearl CityResponded 2 days ago

   We’re sorry to hear about your experience, Tita. Providing prompt and attentive service is important to us, and we’re sorry if we fell short. It’s concerning that your meal was not as expected and that our usual service standards were not met. We'd appreciate the chance to make things right. Please share your contact information directly at our website.
   

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7. c

   cheryl

   Hawaii

   86 reviews

   5.0

   86 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was excellent food was a ok was a busy night
   

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8. R

   Robin

   VIP

   Hawaii

   30 reviews

   3.0

   30 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Service was good. Food taste good but portions are getting smaller. The wagon wheel platter shrunk to 2 potato skins, 5 zucchinis, 4 chicken, & 4 shrimp.
   

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9. L

   LUCY

   Hawaii

   23 reviews

   2.0

   23 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 1

   It was a long wait, forgot order ( no sour cream on bake potatoes) When it came out my steak was cold. Forgot the shrimp I ordered, came last!
   

   Black Angus Steakhouse - Pearl CityResponded 2 days ago

   Thanks for sharing your feedback. We're committed to providing attentive service and a memorable experience, so we're sorry to hear about the wait and the order errors. Please share your contact information with us directly at our website so we can address your concerns and make it right.
   

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10. B

    Brandi

    Hawaii

    1 review

    1.0

    1 review

    Dined 6 days ago

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    Don't dine here on the weekends if there's an online BOGO special.
    

    Black Angus Steakhouse - Pearl CityResponded 3 days ago

    Thank you for sharing your feedback, Brandi. We're committed to providing a seamless experience for all our guests, regardless of the day or any specials. Please share your contact information directly at our website so we can learn more about your recent visit.
    

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