BJ's Restaurant & Brewhouse - Taylor

Review summary

1. C

   Chris

   Detroit2 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   New items on the menu. Not outrageously priced. Even had specials and happy hour items. Healthier meals. Got right in using OpenTable app. 45 minute wait otherwise.
   

   BJ's Restaurant & Brewhouse - TaylorResponded on February 17, 2025

   Thanks for the awesome review, Chris! We're thrilled you enjoyed our new menu items and found our prices reasonable. Happy to hear the OpenTable app helped streamline your visit. We look forward to seeing you again soon for more delicious meals and specials!
   

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2. K

   Kim

   Detroit1 review

   4.0

   Dined on December 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We were a little disappointed because we were going to order sirloin but they ran out. How does a steakhouse run out of steak??
   

   BJ's Restaurant & Brewhouse - TaylorResponded on December 31, 2024

   Kim, thanks for your feedback! We understand how frustrating it can be when a favorite item isn’t available. Our team is working on better inventory management to ensure this doesn't happen again. We appreciate your understanding and hope to serve you that sirloin on your next visit!
   

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3. A

   Amanda

   Detroit1 review

   5.0

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing place wish we had one of these in wv closer to me
   

   BJ's Restaurant & Brewhouse - TaylorResponded on November 24, 2024

   Amanda, we're thrilled to hear you had such a great experience! We appreciate your support and hope to expand our reach one day. Stay tuned for updates—we’d love to have you visit again soon!
   

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4. M

   Michael

   Detroit1 review

   1.0

   Dined on November 16, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   My food was cold and order was wrong got sent back 3x
   

   BJ's Restaurant & Brewhouse - TaylorResponded on November 18, 2024

   Sorry to hear you were disappointed with your meal, Michael. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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5. S

   Seth VIP

   Chicago58 reviews

   2.0

   Dined on October 26, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Awful service. We sat for 15 minutes and had to ask someone to get us water. Spend evening chasing down a server.
   

   BJ's Restaurant & Brewhouse - TaylorResponded on October 28, 2024

   Seth, we’re sorry to hear about your experience. That's not the level of service we aim for, and we appreciate your feedback. We'll address this with our team to ensure improvements. Thank you for bringing it to our attention. We hope to provide a better experience next time.
   

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6. C

   Cathy

   Detroit61 reviews

   1.0

   Dined on September 6, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We were seated for 20 minutes before someone came over and acknowledged us. We ordered appetizers and three meals. My daughters meal came before the appetizer came. Then my food was not cooked order and had to be sent back. That took another 20 minutes to get back to me and by then everybody was finished eating. The noise was extremely high and there were children running around and it was an unfortunate experience all around. Very disappointed.
   

   BJ's Restaurant & Brewhouse - TaylorResponded on September 8, 2024

   Hi Cathy. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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7. C

   Cathy

   Detroit61 reviews

   4.0

   Dined on August 31, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Ordered rare prime rib and got some thing that was much closer to medium well than rare. Order to wedge salad and was advised by the manager that it didn’t look very good and that we could pick a different salad. Then we got our food before the appetizer ever even made it to the table. We typically love BJ’s. They typically do a fantastic job except yesterday. It was just kind of multiple fumbles. But Breanna was our server and we’ve had had her before and she was absolutely fantastic.
   

   BJ's Restaurant & Brewhouse - TaylorResponded on September 1, 2024

   Cathy, thank you for sharing your experience. We’re glad to hear Breanna provided great service, but we apologize for the mix-ups with your order. Your feedback is invaluable as we strive for consistency. We hope to provide you with a flawless visit next time!
   

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8. OT

   OpenTable Diner

   Detroit6 reviews

   5.0

   Dined on August 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dine at BJ’s quite often. Always GREAT!! Very friendly staff! Well worth going!
   

   BJ's Restaurant & Brewhouse - TaylorResponded on August 20, 2024

   We're so glad you enjoyed your recent BJ's Restaurant & Brewhouse dining experience. See you again soon!
   

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9. OT

   OpenTable Diner

   Detroit1 review

   5.0

   Dined on July 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was excellent the food and the service was great.
   

   BJ's Restaurant & Brewhouse - TaylorResponded on July 22, 2024

   Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
   

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10. OT

    OpenTable Diner

    Detroit6 reviews

    5.0

    Dined on June 22, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great place to eat! Friendly staff always get great service
    

    BJ's Restaurant & Brewhouse - TaylorResponded on June 24, 2024

    Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
    

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