BJ's Restaurant & Brewhouse - Santa Rosa

Review summary

1. F

   Felicia

   San Francisco1 review

   1.0

   Dined on February 16, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had reservations for 9, sat at window booth looking over the patio party but couldn’t see All-StarWeekend BayArea on the many TVs playing. Server took order wrong, left the food to sit until delivered cold by FoodRunners. Everything was cold but was only credited for the cold cinnamon bun pazzoki sent back.. many food items throw out by Bussers. Could hear the conversation of a man and women a few booths way, who’s food was delivered , hot , by server and pretty much ever other table in her section. Overall not a good experience and hope not to return there. Drinks were even wrong.
   

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2. T

   THOMAS VIP

   New York City8 reviews

   4.0

   Dined on January 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Obvious staff shortage but the staff who were there were terrific, especially Kelly our waitress She was extremely professional and efficient- and very friendly
   

   BJ's Restaurant & Brewhouse - Santa RosaResponded on January 2, 2025

   Thanks for your feedback, Thomas! We're glad to hear that Kelly made a positive impact during your visit. We appreciate your understanding regarding the staff shortage and are continuously working to improve. Your support means a lot to us!
   

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3. G

   Greg

   Tahoe2 reviews

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Although they were out of several beers, still had a great time.
   

   BJ's Restaurant & Brewhouse - Santa RosaResponded on December 29, 2024

   Thanks for the awesome review, Greg! We're glad you had a great time, even with some beer options unavailable. We’re always working to keep our selection fresh, and we appreciate your understanding. Hope to see you again soon for more good times!
   

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4. S

   Schaloe VIP

   San Francisco6 reviews

   5.0

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely fabulous service, food was great! Pork chops cooked perfect, but light on glaze, but good anyway.
   

   BJ's Restaurant & Brewhouse - Santa RosaResponded on December 15, 2024

   Thanks for the fantastic review! We're thrilled you enjoyed the service and the pork chops. We appreciate your feedback about the glaze and will definitely take it into account. Hope to see you again soon for another great meal!
   

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5. L

   Loren

   Sacramento4 reviews

   5.0

   Dined on November 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   BJ’s has been around for a long time and I have visited multiple restaurants around California. I always have a good time, good food. 
   

   BJ's Restaurant & Brewhouse - Santa RosaResponded on November 26, 2024

   Thanks for sharing your experience, Loren! We’re thrilled to hear you consistently enjoy your time and meals at our locations. Your support means a lot to us, and we look forward to welcoming you back for more great moments!
   

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6. L

   Lori VIP

   San Francisco76 reviews

   5.0

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing , attentive and the food delicious! I would recommend this BJ restaurant for larger parties, lots of space !!
   

   BJ's Restaurant & Brewhouse - Santa RosaResponded on October 26, 2024

   Lori, thank you for your fantastic review! We're thrilled to hear you enjoyed the service and food. We love hosting larger parties and appreciate your recommendation. Looking forward to welcoming you back for another great experience!
   

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7. L

   Leslie

   San Francisco1 review

   4.0

   Dined on September 15, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   There were 4 of us. Our friend arrived before us and ordered drinks. My husband and I each had a beer when we arrived. For dinner, I requested a salad with NO tomatoes, and I specified “absolutely no tomatoes—I can’t eat them” and I asked for dressing on the side. I also ordered sweet potatoes. Our waiter confirmed my order but the salad came with tomatoes and the dressing had already been added to the salad when it arrived. My husband ordered a baked potato and the mixed roasted veggies side. However he was given strictly brussel sprouts because the waiter got his order wrong. My husband couldn’t quite tell by looking at the dish if it was mixed veggies or all sprouts, and began eating it. He got half way through it and decided there were no other veggies other than sprouts, and didn’t want to bother the waiter. He had awful gas all night, a few sprouts with mixed veggies would have been fine but he was uncomfortable from the end of dinner and throughout the night. Our friend ordered a second beer when he placed his order for dinner and he got it after he was done with his meal. The food was good but the bummer was the order not bring what we specified. I don’t know if the waiter was new or not.
   

   BJ's Restaurant & Brewhouse - Santa RosaResponded on September 17, 2024

   Leslie, thanks for sharing your experience. We’re glad to hear you enjoyed the food, but we’re sorry about the mix-ups with your orders. We’ll address this with our team to ensure better communication in the future. We appreciate your feedback and hope to serve you better next time!
   

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8. OT

   OpenTable Diner

   San Francisco2 reviews

   4.0

   Dined on June 29, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Okay. Waiters interrupted our dining and conversation too many times.
   

   BJ's Restaurant & Brewhouse - Santa RosaResponded on June 30, 2024

   Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

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9. TS

   TamiS

   San Francisco1 review

   4.0

   Dined on April 8, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   They were out of several items we wanted to order.
   

   BJ's Restaurant & Brewhouse - Santa RosaResponded on April 10, 2024

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

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10. OT

    OpenTable Diner VIP

    San Francisco6 reviews

    5.0

    Dined on January 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing food, amazing experience!! We will be back!
    

    BJ's Restaurant & Brewhouse - Santa RosaResponded on January 22, 2024

    Thank you for your review. We're glad you enjoyed your food and we look forward to serving you again!
    

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