BJ's Restaurant & Brewhouse - San Jose

Review summary

1. M

   My

   San Francisco1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food was decent and offered good value. We visited early in the day and requested an outdoor table. While the service was a bit slow, we didn’t mind. However, we were disappointed that our two kids’ birthdays—which we mentioned during the reservation—went unacknowledged. We’re not sure if they typically celebrate such occasions, but it was still a letdown.
   

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2. K

   Ken VIP

   San Francisco51 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our Server was really nice. Fun and friendly. Food was Great!
   

   BJ's Restaurant & Brewhouse - San JoseResponded 1 day ago

   Thanks for your kind words, Ken! We're thrilled to hear that you enjoyed the food and had a great experience with our server. Your feedback motivates us to keep delivering excellent service. We look forward to welcoming you back soon!
   

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3. S

   Steve

   San Francisco10 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   We visited BJ's on Valentine's evening 2025 for dinner. Over the last few years we loved the food at BJ's and everything always tasted really great. This time, we noticed that the food was good and not the same as previous times that we visited. It looked like it was thrown onto our plate and the flavors of the steak and chicken were ok but nothing to write home about. In addition the restaurant was very cold even though there was a full house. Many people in the restaurant ate their dinner with coats on.
   

   BJ's Restaurant & Brewhouse - San JoseResponded on February 16, 2025

   Thanks for your feedback, Steve! We're glad you enjoyed your previous visits and appreciate your comments about the food presentation and temperature. We'll pass this along to our team to ensure we maintain the high standards you expect. Looking forward to welcoming you back for a better experience!
   

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4. G

   Greg

   San Francisco35 reviews

   3.0

   Dined on February 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Seems like the wait staff were trying to rush us out for our table. Pizza could have used more time in the oven
   

   BJ's Restaurant & Brewhouse - San JoseResponded on February 5, 2025

   Thanks for your feedback, Greg. We’re sorry to hear about your experience with the wait staff and the pizza. We appreciate your input and will work on improving our service and food quality. Your satisfaction is important to us!
   

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5. C

   Carol VIP

   San Francisco51 reviews

   4.0

   Dined on January 4, 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Food was a little off. Fried chicken piece very small. Mashed potatoes cold. Another member in party food cold too
   

   BJ's Restaurant & Brewhouse - San JoseResponded on January 5, 2025

   Thanks for your feedback, Carol! We're glad you enjoyed your meal overall but sorry to hear about the issues with the fried chicken and mashed potatoes. We’ll share your comments with our kitchen team to make improvements. We appreciate your insights and hope to serve you better next time!
   

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6. M

   Michael

   San Francisco591 reviews

   4.0

   Dined on January 2, 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   Good lunch today. We partook in their $13 lunch specials. Great value! These now include a mini pizookie as well! Service was adequate.
   

   BJ's Restaurant & Brewhouse - San JoseResponded on January 6, 2025

   Thanks for the feedback, Michael! We're glad you enjoyed our lunch specials and the added pizookie. We strive for excellent service, so we appreciate your input and will continue to improve. Hope to see you again soon!
   

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7. J

   James

   San Francisco5 reviews

   3.0

   Dined on December 29, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 2

   They seemed to be understaffed. The kitchen didn’t get our order made per request. And the poozikie was under cooked.
   

   BJ's Restaurant & Brewhouse - San JoseResponded on December 30, 2024

   Hi James. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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8. A

   Ariana

   San Francisco1 review

   5.0

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   service was fast, food was good, nothing to complain about! a tad pricy, but overall a great restaurant.
   

   BJ's Restaurant & Brewhouse - San JoseResponded on December 22, 2024

   Ariana, thank you for your fantastic review! We're thrilled to hear you enjoyed the fast service and tasty food. We appreciate your feedback on pricing and hope to welcome you back soon for another great experience!
   

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9. W

   William

   San Francisco1 review

   5.0

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I brought my team there to gather for fun and conversation... Mission Accomplished! Thank you for a great experience and great service!
   

   BJ's Restaurant & Brewhouse - San JoseResponded on November 26, 2024

   William, we're thrilled to hear that you and your team had a fantastic time with us! It’s great to know our service helped create such a memorable experience. We can’t wait to welcome you back for more fun and conversation!
   

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10. M

    Michael

    San Francisco591 reviews

    4.0

    Dined on September 8, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Good lunch today. Food and service were good. Sat in the bar area to enjoy a couple happy hour deals during the football games.
    

    BJ's Restaurant & Brewhouse - San JoseResponded on September 9, 2024

    Thanks for the great feedback, Michael! We're glad you enjoyed your lunch and took advantage of our happy hour. We hope to see you again soon for more delicious food and good times during the games!
    

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