BJ's Restaurant & Brewhouse - Salinas

Review summary

1. S

   Sean

   San Francisco4 reviews

   3.0

   Dined on February 28, 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   I was really not happy with my pizza. Almost no cheese or sauce and the meat was kinda burnt. Service was fantastic though.
   

   BJ's Restaurant & Brewhouse - SalinasResponded on March 1, 2025

   Sorry to hear you were disappointed with your meal, Sean. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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2. B

   Bryan

   Central Coast1 review

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was such a good experience, Arrived and said I had a reservation and got seated right away with amazing customer service. Food was delicious too
   

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   BJ's Restaurant & Brewhouse - SalinasResponded on February 17, 2025

   Thanks for sharing your experience, Bryan! We're thrilled to hear you enjoyed your visit and received great service. Our team works hard to ensure a fantastic dining experience, and it's wonderful to know the food hit the mark. We look forward to welcoming you back soon!
   

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3. W

   Walt

   Central Coast2 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good value, excellent service. Reservation saved a wait time. Recommend!
   

   BJ's Restaurant & Brewhouse - SalinasResponded on February 17, 2025

   Thanks for the fantastic review, Walt! We're thrilled to hear you enjoyed our service and found great value in your experience. Your recommendation means a lot to us—hope to see you again soon!
   

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4. j

   jeff

   Central Coast1 review

   2.0

   Dined on January 11, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Service was slow the restaurant wasn’t busy but server hardly came around my wife had to send back her meal twice because it was cold I had to ask three time for the check so I could pay We will not be going back anytime soon
   

   BJ's Restaurant & Brewhouse - SalinasResponded on January 13, 2025

   Thank you for sharing your experience Jeff. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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5. V

   Vanesa

   Central Coast1 review

   1.0

   Dined on December 22, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Service was not the best the food took too long over an hour. Steak was burnt. Overall not a great experience.
   

   BJ's Restaurant & Brewhouse - SalinasResponded on December 26, 2024

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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6. K

   Kristen

   Denver1 review

   3.0

   Dined on December 7, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   The food was just ok but our server was as great.
   

   BJ's Restaurant & Brewhouse - SalinasResponded on December 8, 2024

   Kristen, thanks for your feedback! We're glad to hear you enjoyed your server, but we’re sorry the food didn’t meet your expectations. We’re always looking to improve, so your insights are valuable to us. We hope to provide a better experience on your next visit!
   

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7. W

   Walt

   Central Coast2 reviews

   5.0

   Dined on November 23, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   A good experience. Our waiter was exceptional. He made the evening special with his service and friendliness!
   

   BJ's Restaurant & Brewhouse - SalinasResponded on November 23, 2024

   Thanks for the fantastic review, Walt! We're thrilled to hear that our waiter made your evening special. We pride ourselves on great service, and it's wonderful to know it shone through during your visit. We look forward to welcoming you back for more memorable experiences!
   

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8. R

   Rachelle

   Las Vegas6 reviews

   5.0

   Dined on November 2, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good atmosphere and menu. Service was good. It wasn't very busy so we were seated quickly and catered too. They can get real busy on weekend nights, so a reservation is recommended.
   

   BJ's Restaurant & Brewhouse - SalinasResponded on November 4, 2024

   Thanks for the great feedback, Rachelle! We're thrilled you enjoyed the atmosphere, menu, and service. You're right—weekends can get busy, so we appreciate the tip about reservations. Hope to see you again soon for another fantastic dining experience!
   

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9. K

   Kristina

   Central Coast20 reviews

   5.0

   Dined on October 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience, staff were informative and food was good.
   

   BJ's Restaurant & Brewhouse - SalinasResponded on October 18, 2024

   Thank you for your wonderful feedback, Kristina! We're thrilled to hear you enjoyed your experience and found our staff helpful. We look forward to welcoming you back for more delicious food soon!
   

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10. OT

    OpenTable Diner

    San Francisco1 review

    3.0

    Dined on May 18, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    We had reservations, but we were told by the first person that we had to wait 45 mins, but the manager heard us and said no, we have seats available. We went and sat down. We waited 20 minutes for a drink order which one of our drinks didn't come. We had to re-order it. We had our appetizer come on, and our additional 5 plates were all dirty. We ordered our food at 2 pm and didn't get it until 2:55pm. Our waiter had 5 tables to attend, he was complaining to us and the table behind is about havi g to work so much. It was busy but a mess. We were going to get dessert but the dirty dishes changed us. I couldn't even eat my food after that. We left and got burgers and dessert somewhere else. We were from out of town for a graduation. We won't be back.
    

    BJ's Restaurant & Brewhouse - SalinasResponded on May 21, 2024

    We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
    

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