BJ's Restaurant & Brewhouse - Peoria

Review summary

1. N

   Noah

   Phoenix

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner every time we go. Service was awesome and everything came out as ordered.
   

   BJ's Restaurant & Brewhouse - PeoriaResponded 2 days ago

   Noah, we're thrilled to hear you consistently enjoy your dinners with us! Our team works hard to provide excellent service, so your kind words mean a lot. We look forward to welcoming you back for another great experience soon!
   

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2. B

   Bill

   Phoenix

   22 reviews

   vip
   3.0

   22 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   All the entrees were served warm not hot. Service was mediocre. Our server wasn’t warm or friendly. The food is delivered by food runners so our server wasn’t involved in the serving of the food. My chili and salad were fine but my prime rib wasn’t hot nor were the other entrees of our other six guests. We go to BJs frequently but usually at a different location. Service has always been excellent. Will not be back to this location.
   

   BJ's Restaurant & Brewhouse - PeoriaResponded 2 days ago

   Hi Bill. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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3. F

   Francine

   Phoenix

   22 reviews

   5.0

   22 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never a bad meal. Over the top menu choices. Great service from the greeter to the waitstaff
   

   BJ's Restaurant & Brewhouse - PeoriaResponded 5 days ago

   Francine, thank you for your fantastic review! We're thrilled to hear you enjoyed our diverse menu and experienced great service from our team. Your feedback truly motivates us to keep delivering exceptional meals and experiences. We look forward to welcoming you back for your next visit!
   

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4. OT

   OpenTable Diner

   Phoenix

   2 reviews

   vip
   4.0

   2 reviews

   Dined on November 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had a large party of 13 for birthday celebrations. Our waitress was great and on top of our orders and special requests. And of course the pazookies were fantastic!
   

   BJ's Restaurant & Brewhouse - PeoriaResponded 7 days ago

   We're thrilled to hear that you enjoyed the birthday celebrations and that our team took great care of your party. The pazookies are definitely a crowd favorite! We hope to see you all again soon for more celebrations!
   

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5. B

   Bud

   Phoenix

   42 reviews

   vip
   5.0

   42 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were excellent!!! We go to BJ’s often and will continue to do so.
   

   BJ's Restaurant & Brewhouse - PeoriaResponded on November 20, 2024

   Thanks for the awesome review, Bud! We're thrilled to hear you enjoyed the food and service. Your loyalty means a lot to us, and we can't wait to welcome you back to BJ’s for more great experiences!
   

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6. OT

   OpenTable Diner

   Phoenix

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was amazing. Took photos for us and was very attentive. Super sweet. The food was awesome. My only complaint would be that the prime rib was too tenderized and was not easy to cut. The BJ wings were just the right spice, super tasty. Oh and the pazucci to finish it all off. Will definately go again.
   

   BJ's Restaurant & Brewhouse - PeoriaResponded on November 12, 2024

   Thank you for your fantastic review! We’re thrilled to hear you enjoyed the service and the BJ wings. We appreciate your feedback on the prime rib and will share it with our kitchen team. Can’t wait to welcome you back for another great meal!
   

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7. D

   Dennis

   Orange County

   7 reviews

   4.0

   7 reviews

   Dined on October 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Overall had a nice work event. Food was good and the service was excellent.
   

   BJ's Restaurant & Brewhouse - PeoriaResponded on October 23, 2024

   Thank you for your feedback, Dennis! We're glad to hear you enjoyed the food and found the service excellent. We strive to create great experiences and appreciate your support. Looking forward to hosting you again!
   

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8. T

   Tony

   Phoenix

   2 reviews

   3.0

   2 reviews

   Dined on October 20, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   This location was out of many food selections. Waiter shared with us that the location we chose was a test store for many food items. Out of a certain steak. Out of a certain appetizer. Service was great tho! 
   

   BJ's Restaurant & Brewhouse - PeoriaResponded on October 26, 2024

   Thanks for your feedback, Tony! We appreciate your understanding about the limited menu as we test new options. We're glad to hear you enjoyed the service and hope to offer a fuller selection on your next visit. Your input helps us improve!
   

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9. L

   Laurie

   Phoenix

   17 reviews

   vip
   5.0

   17 reviews

   Dined on October 17, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great experience, in large part because of our server, Crystal. She was amazing! She was very attentive, friendly, and went the extra mile. My dining partner wanted a martini with stuffed olives, but I guess you guys don’t have stuffed olives. Crystal offered to stuff them herself. She did so, and his drink was amazing. The food was great as well, but Crystal really was the reason why I gave five stars.
   

   BJ's Restaurant & Brewhouse - PeoriaResponded on October 19, 2024

   Thanks for the fantastic review, Laurie! We're thrilled to hear that Crystal made your experience memorable with her exceptional service. We'll be sure to share your kind words with her. Looking forward to welcoming you back for more great food and service!
   

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10. OT

    OpenTable Diner

    Phoenix

    1 review

    2.0

    1 review

    Dined on October 12, 2024

    1. Overall 2
    2. Food 1
    3. Service 1
    4. Ambience 4

    The prime rib was cold and dry. The burger and fries were cold and dry. They took them back and just reheated them. The prime rib was inedible and should never have been served. We were comped and then while finally trying to eat, our server was pressuring us to go and wanting to box up our food. She was concerned with her tip only as that was the first thing she checked when we paid our check. I recommend the Scottsdale location, but have had bad experiences the last 3 times at the northern ave location.
    

    BJ's Restaurant & Brewhouse - PeoriaResponded on October 13, 2024

    Sorry to hear you were disappointed with your meal. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
    

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