BJ's Restaurant & Brewhouse - Merrillville

Review summary

1. L

   Lupe

   Unspecified

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service and friendly workers. Drinks were strong and food had flavor
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded 7 days ago

   Lupe, thanks for the fantastic feedback! We're thrilled to hear you enjoyed our customer service, delicious food, and strong drinks. Your support means a lot to us, and we can’t wait to welcome you back for another great experience!
   

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2. OT

   OpenTable Diner

   Las Vegas

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   We have been here several times. Our last visit was poor at best. We waited for our food for over 30 minutes and it came out COLD.
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded 6 days ago

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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3. C

   Connie

   Chicago

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Pretty good overall. Friends and I have been here before and are never disappointed.
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on February 16, 2025

   Thanks for the fantastic review, Connie! We’re thrilled to hear you and your friends consistently enjoy your visits. We look forward to welcoming you back for more great experiences!
   

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4. OT

   OpenTable Diner

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time ! Good food and service. Small issue with one of our meals, but they took care of it right away.
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded 2 days ago

   Thanks for the fantastic feedback! We're thrilled you enjoyed the food and service. We appreciate your understanding regarding the meal issue and are glad we could resolve it quickly. Looking forward to welcoming you back for another great experience!
   

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5. A

   Anna

   Chicago

   1 review

   5.0

   1 review

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Super good, I got the ribs and two people could’ve shared them
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on January 29, 2025

   Thanks for the awesome feedback, Anna! We're thrilled to hear you enjoyed the ribs and found them plentiful. We love serving up great food for sharing. Hope to see you again soon!
   

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6. J

   Jose

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very pleasant, definitely coming back for some casual food and drinks.
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on February 16, 2025

   Thanks, Jose! We're thrilled to hear you had a great experience. We can’t wait to welcome you back for more casual food and drinks. Your support means a lot to us!
   

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7. S

   Stephen

   VIP

   Chicago

   25 reviews

   3.0

   25 reviews

   Dined on January 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Prime rib a bit tough sliders were good horseradish sauce could use more kick
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on January 12, 2025

   Sorry to hear you were disappointed with your meal, Stephen. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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8. K

   KAY

   Chicago

   3 reviews

   3.0

   3 reviews

   Dined on January 3, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was delicious. The holiday drinks were fun. It’s too bad that our server was terrible. Her name is Jillian and when I go back I will request not to be put in her section.
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on January 5, 2025

   Hi Kay. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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9. OT

   OpenTable Diner

   Chicago

   1 review

   4.0

   1 review

   Dined on December 31, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   They were out of some standard dishes. Unsure why they would be out on New Years Eve. I've always had a great experience there but lately it seems Management had not been doing their part to get stock for the standard items. They need to do better. Staff is wonderful.
   

   BJ's Restaurant & Brewhouse - MerrillvilleResponded on January 2, 2025

   Thanks for the feedback! We're glad to hear you enjoyed our staff but apologize for the shortages on New Year’s Eve. We’re actively working with management to ensure we’re better stocked in the future. Your continued support means a lot to us!
   

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10. J

    Jim

    Jackson Hole

    1 review

    2.0

    1 review

    Dined on December 23, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Pizza was cold. Soup was just warm. Salad had no dressing. Beer was slow to be served.
    

    BJ's Restaurant & Brewhouse - MerrillvilleResponded on December 26, 2024

    Sorry to hear you were disappointed with your meal, Jim. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
    

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