BJ's Restaurant & Brewhouse - Jacksonville North

Review summary

1. M

   Mary Ann

   Atlanta10 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 3

   Great food and waitress was good. Love going to this restaurant!
   

   BJ's Restaurant & Brewhouse - Jacksonville NorthResponded on February 18, 2025

   Mary Ann, we’re thrilled to hear you enjoyed your experience! Our team works hard to provide great food and service, and your kind words mean a lot. We can’t wait to welcome you back for another fantastic meal!
   

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2. K

   Karlisa

   Jacksonville1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a special occasion for my husband and myself. The staff were awesome and also very friendly.. We will be returning soon…
   

   BJ's Restaurant & Brewhouse - Jacksonville NorthResponded on February 16, 2025

   Thank you, Karlisa! We're thrilled to hear you had a wonderful experience celebrating your special occasion with us. Our team loves making guests feel welcome, and we can't wait to see you both again soon!
   

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3. K

   Kelly

   Jacksonville21 reviews

   2.0

   Dined on January 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Service was slow and inattentive to our party of 8. Dined there several times previously and this was by far the most disappointing. Courses severed cold and requests for condiments etc were not responded to. Hoping just an isolated incident but will be less likely to dine there again.
   

   BJ's Restaurant & Brewhouse - Jacksonville NorthResponded on January 28, 2025

   Thank you for sharing your experience Kelly. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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4. P

   Paul VIP

   Coastal Georgia5 reviews

   4.0

   Dined on September 5, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Atmosphere was great, got seated in a side booth where there was less noise. Tried the house amber which was good, wife liked her cocktail. Pizza was a bit disappointing, advertised as Chicago style but not really, was only about halfway up the pan and the toppings were REALLY scattered. Our waiter was personable; had a lot of rain while we were there and had a drip by our seat, but we deployed an empty glass to reduce the splatter.
   

   BJ's Restaurant & Brewhouse - Jacksonville NorthResponded on September 7, 2024

   Thanks for your feedback, Paul! We're glad you enjoyed the atmosphere and your drinks. We're sorry to hear the pizza didn't meet your expectations—your comments about the style and toppings will help us improve. We appreciate your patience with the drip, too! Hope to see you again soon.
   

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5. LB

   LibertyBelle

   West Palm Beach3 reviews

   3.0

   Dined on July 19, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   We’ve been to other BJ’s locations and find this one to be tired looking inside. Needs a refresh. Our service was great. She was super friendly and checked on us regularly to make sure we were good. Our soup was not hot but promptly returned and heated through. My husband had the seared tuna salad that was very tasty but sparse on the tuna. Great location if you need a menu with something for everyone.
   

   BJ's Restaurant & Brewhouse - Jacksonville NorthResponded on July 22, 2024

   Your feedback is what drives our coaching. I’m sorry we were not up to par on your visit. We will work with our team so this does not happen again.
   

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6. JZ

   JoeZ VIP

   Coastal Georgia159 reviews

   5.0

   Dined on June 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent meal and service outstanding will be back
   

   BJ's Restaurant & Brewhouse - Jacksonville NorthResponded on June 25, 2024

   Thank you for this kind review, Joe. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
   

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7. AP

   AlejandroandPeggy

   Orlando8 reviews

   5.0

   Dined on June 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kendall was a great server. He took care of our party. Food was yummy as well!
   

   BJ's Restaurant & Brewhouse - Jacksonville NorthResponded on June 24, 2024

   Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
   

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8. WB

   WilliamB

   Washington DC2 reviews

   5.0

   Dined on June 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great wait staff plus visit from the manager checking on status
   

   BJ's Restaurant & Brewhouse - Jacksonville NorthResponded on June 18, 2024

   We're so glad you enjoyed your recent BJ's Restaurant & Brewhouse dining experience. See you again soon!
   

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9. WA

   WAHIII

   Richmond57 reviews

   3.0

   Dined on May 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Reservations and seating were great. Waiter so busy telling us he would return while giving us play by play of his chores at other tables. Burgers good. Clam chowder tasted out of can but bread bowl was delicious.
   

   BJ's Restaurant & Brewhouse - Jacksonville NorthResponded on May 31, 2024

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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10. RM

    ReggieM

    Jacksonville15 reviews

    5.0

    Dined on May 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Our waitress was great!! Excellent customer service.
    

    BJ's Restaurant & Brewhouse - Jacksonville NorthResponded on May 14, 2024

    Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
    

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