BJ's Restaurant & Brewhouse - Downey

Review summary

1. M

   Marissa

   Los Angeles1 review

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Love this BJ’s ! Always has great service. The food is always tasty too.
   

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2. V

   Veronica

   Orange County1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was excellent our waiter was exceptionally awesome! We had a good family dinner.
   

   BJ's Restaurant & Brewhouse - DowneyResponded on February 17, 2025

   Veronica, we're thrilled to hear you enjoyed your family dinner with us! It's great to know our food and service made a positive impression. Thank you for sharing your experience, and we look forward to welcoming you back soon!
   

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3. C

   Chris

   Phoenix5 reviews

   1.0

   Dined on November 9, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   Our service was horrible. I had made a reservation for 12 a week in advance and we still had to wait 20-30 minutes. And there were about 5-6 mistakes within 10 minutes of sitting at the table… the waitress left the table without taking everyone’s order, they forgot about our drinks, the wrong food came out, they brought out a salad with literally just lettuce and said we ordered that (?????), I water 10 minutes for water. Never eating at this location again.
   

   BJ's Restaurant & Brewhouse - DowneyResponded on November 12, 2024

   We completely understand your frustration with the wait you had to endure; our team should have been much more timely and attentive with your meal. Thank you for your feedback. If there is anything else you would like to share with us, please email feedback@bjsrestaurantscom with the name your review was posted under and that it is about our Downey restaurant. Please allow us a few days to get back to you. Thank you.
   

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4. OT

   OpenTable Diner

   Orange County1 review

   5.0

   Dined on May 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Marisol was amazing! So attentive and always asking us if we need anything.
   

   BJ's Restaurant & Brewhouse - DowneyResponded on May 30, 2024

   Thank you so much for sharing your recent experience. We are so happy you had a great time and enjoyed our service. We can't wait to see you again!
   

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5. OT

   OpenTable Diner

   Los Angeles1 review

   4.0

   Dined on May 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   In general, the experience was good, we had to wait even with the reservation made, the waiter was very friendly, the food arrived in a good time, and although some foods we felt had a lot of sauce or loaded in salt, in general it was good.
   

   BJ's Restaurant & Brewhouse - DowneyResponded on May 25, 2024

   Thank you for your review. We're very happy you had a wonderful time with us! We look forward to seeing you back again soon!
   

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6. OT

   OpenTable Diner

   Los Angeles1 review

   5.0

   Dined on May 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Good was delicious just a little bushy for Mother’s Day
   

   BJ's Restaurant & Brewhouse - DowneyResponded on May 14, 2024

   Thank you so much for your kind words, we strive to always provide great food for our guests to enjoy. We’re glad you loved the food and hope to see you back soon!
   

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7. JM

   JudyM VIP

   Orange County79 reviews

   5.0

   Dined on April 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My salad was delicious and the service flawless!
   

   BJ's Restaurant & Brewhouse - DowneyResponded on April 20, 2024

   Thank you for this kind review, Judy. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
   

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8. OT

   OpenTable Diner

   Orange County2 reviews

   3.0

   Dined on April 13, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   I live in Downey and have been to this BJ’s quite a few times. I have never had any issues with the food or services. However, these day the food taste terrible and was dry. Also, the waitress we had was not helpful at all she only came twice to check on us and both times we were already looking for her because we needed something. I was disappointed in both the food and services.
   

   BJ's Restaurant & Brewhouse - DowneyResponded on April 15, 2024

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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9. OT

   OpenTable Diner

   Los Angeles6 reviews

   5.0

   Dined on March 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I just love it here! Ivy is the best hostess ever! The food is also affordable and delicious. The lemon pepper wings, the avocado egg rolls. Chip & Dip trio, the cinnamon roll pizookie are some of my favorites. I also love the Tito’s Lavender Lemonade. And last but not least Jimmy my server/bartender is just amazing!
   

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   BJ's Restaurant & Brewhouse - DowneyResponded on March 18, 2024

   Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

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10. CL

    ClaudiaL

    Orange County1 review

    3.0

    Dined on December 19, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    They were short staffed during lunch time on the weekday. Please give yourself at least 2 hours to order, eat & pay. It took the waiter at least 20 minutes to acknowledge my group of 3 after I flagged him down. Waiter was courteous and got our oder quickly.
    

    BJ's Restaurant & Brewhouse - DowneyResponded on December 21, 2023

    We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
    

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