Birch & Bloom

Review summary

1. D

   Dan

   Jacksonville

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding food with top notch service. We will be back.
   

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2. T

   Tim

   VIP

   New York City

   36 reviews

   4.0

   36 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Food was delicious! We had fried shrimp, steak, and duck breast, all very good. The service needed work. If we asked them to come back in a minute or two, they would not return till we flagged them down. This happened repeatedly. The high level of food deserves an equivalent level of service. Also, with high ceilings and a very open dining area, it was very drafty and chilly. A little more heat would make it a more enjoyable experience.
   

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3. P

   Paul

   Richmond

   12 reviews

   3.0

   12 reviews

   Dined on February 28, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   One thing that really struck out was the coffee that was served to us at first was not hot, and we had to ask for some hot coffee. In my mind, that was not great.
   

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4. C

   Chris

   VIP

   Charleston

   13 reviews

   5.0

   13 reviews

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice meal. All of the food was cooked very well. Service very friendly.
   

   1 person found this helpful

5. e

   elizabeth

   VIP

   Naples

   1 review

   1.0

   1 review

   Dined on February 17, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We waited for one hour for our order and asked about it several times. We ended up having to leave after a full hour with nothing arriving. We had to flag someone down even to get drinks. Terrible response to why no food arrived.
   

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6. K

   Keith

   Richmond

   1 review

   1.0

   1 review

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 5

   We reserved a table last fall for a Valentines Day dinner this past Friday evening and also reserved a two night stay at the hotel. We had scanned the menu and found an entree we both liked before making the reservation. Once we arrived for our Valentines Day dinner we were told that the menu was fixed and could not be changed. When we made reservations on the website there was no mention that we could see detailing a fixed menu for dinner that evening. We felt mislead and trapped. We ordered an $70 bottle of wine and tried to make the best of it. We received a very small slice of raw tuna for the first course and a small amount of greens with cheese, we had a main course of a small piece of salmon and rutabaga, a small plate with chocolate moose and what appeared to be rice crispies in it for dessert. We were given a bill and with the wine and the tip it was over $340.00. The price was not the issue as much as the surprise of the fixed menu and the quality and portion size of the total meal however the service and ambiance was great. We would. Recommend that they make an extra effort to communicate a fixed menu with pricing on their website and in the reservation correspondence in the future.
   

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7. D

   Dave

   VIP

   Washington DC

   7 reviews

   5.0

   7 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful venue…ordered the NY Strip and was abit disappointed..too much grizzle. But Crostini, salad, potatoes and dessert were great
   

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8. R

   RENNIE CRABTREE

   Charlotte

   15 reviews

   2.0

   15 reviews

   Dined on February 14, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   Valentine’s Day dinner: outrageously overpriced! Food was mediocre at best. NY Strip was full of gristle and served lukewarm. Portions were very small. The salad bowl was chipped. The service was good, but that was the only thing good. A very loud jerk was seated behind us wearing a golf hat. Hardly appropriate for a restaurant which pretends to be upscale. Don’t waste your money. There are many better restaurants in Charlottesville.
   

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9. M

   Matthew

   Washington DC

   1 review

   4.0

   1 review

   Dined on February 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Much improved service from 1 year ago. The food was timed better between courses and our server and front of house was attentive.
   

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10. M

    Marlo

    Richmond

    3 reviews

    2.0

    3 reviews

    Dined on January 31, 2025

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 5

    Beautiful decor. Server was pleasant and knowledgeable. Cocktails overpriced and definitely misunderstanding. Took three times and still wasn’t correct. Carrot appetizer tasty was supposed to be roasted till soft yet still hard and crunchy. Flavors of steak and sauce delicious yet served barely lukewarm and cold within five minutes. Delicious carrot cake dessert. Was not a good experience that makes me wanna go back.
    

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