Bin 4 Burger Lounge - Westshore Victoria

Review summary

1. N

   Naomi

   Victoria6 reviews

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing ! Friendly, helpful and made great recommendations.
   

   Bin 4 Burger Lounge - Westshore VictoriaResponded on February 22, 2025

   Thanks Naomi! We are so glad you enjoyed & appreciate your support!
   

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2. I

   Isabel

   Calgary4 reviews

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   Poor service and waited an hour to get food in a half empty restaurant. Inattentive waiter who in the end comped us dessert as an apology but it was a pretty dismal experience. Don’t recommend it
   

   Bin 4 Burger Lounge - Westshore VictoriaResponded on February 22, 2025

   We're very sorry to hear this Isabel, we will look into this with the team.
   

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3. O

   Ole VIP

   Vancouver55 reviews

   5.0

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great location. Easy parking. Great food and service. Always enjoy Bin 4.
   

   Bin 4 Burger Lounge - Westshore VictoriaResponded on February 2, 2025

   We appreciate your continued support, thank you!
   

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4. M

   Melissa

   Vancouver2 reviews

   5.0

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   It was a bit cold with front door opening a lot for food pick ups Also the zero proof drinks we all had were very sweet - need some thing a little toned down - more soda less juice Overall was a great night though
   

   Bin 4 Burger Lounge - Westshore VictoriaResponded on December 28, 2024

   We appreciate your feedback Melissa, thank you!
   

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5. T

   Tammy

   Vancouver2 reviews

   5.0

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were absolutely excellent. Happy to have gotten a table not near the door - in the fall and winter when the door opens the cold air blows right in and on you.
   

   Bin 4 Burger Lounge - Westshore VictoriaResponded on December 7, 2024

   Thank you Tammy!
   

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6. H

   Heather

   Toronto2 reviews

   5.0

   Dined on August 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This is a great restaurant for those who have allergies. I was able to eat many things on the menu without worry. One little hiccup with my order, but it was corrected very quickly.
   

   Bin 4 Burger Lounge - Westshore VictoriaResponded on September 7, 2024

   Thank you so much!
   

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7. LA

   LisaA VIP

   Vancouver2 reviews

   3.0

   Dined on August 6, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   I live in Victoria and frequent the Maple location, but I've been to the Westshore location a handful of times. Every time I've visited Westshore, the food experience is glaringly inferior to Maple. Yesterday was no different. We were a table of 4 and all of our fries were lukewarm. The salad with my burger was about half the portion that I usually get and soggy, like it had been sitting for awhile under the heat. My burger was lukewarm with limp, cool bacon and congealed cheese and my husband's was the same. We love the Bin 4 brand, but likely won't return to this location.
   

   Bin 4 Burger Lounge - Westshore VictoriaResponded on August 10, 2024

   Thank you for your feedback Lisa. It is always our intent to rectify any issues with your meals during the time of your visit. Please do inform your server next time of any concerns, as we will always be willing to remake any items if you are not satisfied. Feel free to reach out to our location directly if you would like to discuss anything further.
   

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8. OJ

   OleJ VIP

   Vancouver55 reviews

   5.0

   Dined on June 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic service and turkey burger of the month.
   

   Bin 4 Burger Lounge - Westshore VictoriaResponded on June 25, 2024

   Thank you, we are so glad to hear you enjoyed!
   

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9. OT

   OpenTable Diner

   Seattle1 review

   5.0

   Dined on June 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Most creative and delicious burgers I've ever had! Service was slow, but as long as you're not in a hurry, relax and enjoy the food.
   

   Bin 4 Burger Lounge - Westshore VictoriaResponded on June 21, 2024

   Thank you so much, we appreciate the feedback!
   

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10. MM

    MicciM

    Vancouver5 reviews

    5.0

    Dined on June 1, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    I enjoyed everything except the music was too loud, I always want to hear music but not have to yell above it, that is not energetic or enjoyable.
    

    Bin 4 Burger Lounge - Westshore VictoriaResponded on June 7, 2024

    Thank you for the feedback!
    

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