Big Easy Westfield Stratford City

Review summary

1. M

   Mia

   London

   2 reviews

   4.0

   2 reviews

   Dined on October 30, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Was welcomed and greeted very courteously. Offered an intimate place to sit. The restaurant was incredibly quiet with minimal staff. The host was incredibly lazy as they had said I needed to attend the bar for 2 4 1. As someone with accessibility needs (non visible), this was overwhelming. With my partner leading and me giving positive self-talk and meditating/calming techniques, I placed an order in which the bar host (black) set the standard and also offered/asked what we liked and encouraged recommended options. (High standard of customer service, and also brought the drinks to our table). This is the reason for an overall pleasant review. The food was ordered quickly, and the waiter was attentive, understanding, and also alerted a 10 min countdown to when the bar closed. My partner ordered the Big Easy version of a Seafood boil bag (bring gloves, though, like I did). He wanted a larger portion but thoroughly enjoyed it with his sides calamari and creamy mash. However, I had the popcorn shrimp, chicken tenders (incredibly seasoned) with sweet potato fries, and both starters came with side sauces. I will definitely return on a Thursday as I love the steak and lobster combo deal. Every day between Monday - Thursday there's a deal. Every day us happy hour ALL DAY. Highly recommended for dates, anniversary, birthday parties, Hen Party/Stag Do (responsible) Christmas meals or any other occasion. I will be back after commuting more than 5 hours, thanks to the Big Easy Crew as a whole. Had a boozy time and went home with a goody bag (leftovers).
   

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2. A

   Ali

   London

   12 reviews

   vip
   3.0

   12 reviews

   Dined on October 25, 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food is good, the service is good, overall it is great. But what isn’t good is the live music which is really loud and next to the tables. You can’t talk to anyone. My Apple Watch started alerting regarding the noise that it’s too loud. I understand it is a good vibe but maybe move the stage on the side or open the upstairs which has tables but no staff.
   

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3. d

   deepa

   London

   3 reviews

   4.0

   3 reviews

   Dined on September 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Staff were nice, accommodating especially we had people with various dietary needs. Food was warm rather than hot. Could have been a bit better. The ambience was crap as we were sat next to a table of 6 kids, couldn’t really hear ourselves talking. There was also a massive party who were screeching ABBA, singing would have ok!
   

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4. D

   Donna

   Kent

   2 reviews

   4.0

   2 reviews

   Dined on August 28, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great meal out, very hot inside restaurant though as there is no air con. Other than that we always enjoy a trip to Big Easy. Service was great too.
   

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5. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on August 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good customer service and front of house were nice
   

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6. R

   Rozcherah Wynne

   London

   1 review

   4.0

   1 review

   Dined on August 11, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Staff was very friendly, food was okay. Women’s toilet was a total mess, toilet papers were all over the floor.
   

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7. F

   Foodie

   London

   97 reviews

   vip
   5.0

   97 reviews

   Dined on August 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Cracking night at big easy, the restaurant was lovely and quiet, the live music was on point, the staff were attentive and super friendly and the bbq was plentiful. Much more relaxed and enjoyable than a busy evening. Nice to be able to chat with friends and not rush.
   

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8. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on July 28, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 3

   Are server was amazing great vibes good food always
   

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9. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on June 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was brilliant polite and very friendly.
   

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10. Y

    Yasmin

    London

    11 reviews

    vip
    5.0

    11 reviews

    Dined on May 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    We were here when they were first opened. Wasn’t a good experience. Food weren’t all that and with the higher price tag, it was totally off putting. There’s many more places with similar price bracket provided better value. We decided to give them a try again upon seeing their weekday lunch deal. To our surprise, their food has gone a lot better! So we have been regularly coming back. Recently they have increased the price of the lunch deal though. The staff always seem to say “we no longer do bookings via OpenTable” too.
    

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