Betsy's LT Steak & Seafood

Review summary

1. R

   Rodolfo

   St. Louis

   44 reviews

   4.0

   44 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   There was a “concert” right at the door of the hotel on the street. It was so overwhelming that the pianist in the lobby could be hardly heard. The whole thing was so bizarre. They claim to have dinner with music from 6:00 pm to 11:00 pm. Very inconsiderate of those that paid to have the Betsy dinner experience.
   

   Betsy's LT Steak & SeafoodResponded today

   Dear Rodolfo, Thank you for sharing your feedback with us. We are sorry to hear that the music outdoors did not complement our pianist during your seating, and we will take your feedback to heart. We do hope to have you back during a less busy and festive time of year so you can enjoy our in-house music without distractions. Sincerely, Zach Plutzik, Managing Director
   

   Is this helpful?

   Report
2. P

   Paul

   Greater Boston

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time at this restaurant. The food and service were both excellent, steak and an Irailan chicken dish, Scarpielo (?). My drink, a Cismo, was excellent . The atmosphere was surprisingly intimate for a restaurant in the lobby of a hotel . Live piano music playing... Great and relaxing discovery. Will return.
   

   Betsy's LT Steak & SeafoodResponded today

   Dear Paul, It was such a pleasure to introduce you to the ambiance, music, mixology, and cuisine we are known for at LT! We love that you felt right at home with us in our lobby bar and we are delighted to hear that your first visit will not be your last! Until next time! Sincerely, Zach Plutzik, Managing Director
   

   Is this helpful?

   Report
3. J

   Jack

   Chicago

   13 reviews

   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Aziz was the best server and our food / drinks were amazing. The live jazz is a nice bonus. Thank you!
   

   • 

   Betsy's LT Steak & SeafoodResponded today

   Hello Jack, Aziz is certainly a valued member of our LT team, and we will be sure he learns of your high praise! We will also let our talented kitchen and musicians know your appreciation. Please join us again soon! Sincerely, Zach Plutzik, Managing Director
   

   Is this helpful?

   Report
4. R

   Ricardo

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Holiday Special Menu was outstanding!!! Australian Wagyu Incredible Staff very friendly, thank you Ray for your attentive service. I will come back to this place always and forever.
   

   Betsy's LT Steak & SeafoodResponded today

   Greetings Ricardo, Thank you for sharing your holidays with us! We're glad you enjoyed our festive menu and we will pass along your compliments to our kitchen as well as to Ray. We are honored to have earned your loyalty and will see you again in 2025! Sincerely, Zach Plutzik, Managing Director
   

   Is this helpful?

   Report
5. D

   Dirk

   Miami

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food and service was wonderfull. The piano a bit loud
   

   Betsy's LT Steak & SeafoodResponded 4 days ago

   Hello Dirk, We're delighted to hear that you enjoyed the elevated service and cuisine we are known for at LT, and we have noted your desire for a lower volume of our live music for future visits. We hope to have you back. Sincerely, Zach Plutzik, Managing Director
   

   Is this helpful?

   Report
6. M

   Marty

   VIP

   Seattle

   14 reviews

   5.0

   14 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and great service. Also enjoyed the live music from the lobby while dining.
   

   Betsy's LT Steak & SeafoodResponded 5 days ago

   Greetings Marty, We are so glad you discovered our culinary and musical offerings the evening you joined us! Thank you for allowing us to introduce you to LT, and we hope you'll be back. Sincerely, Zach Plutzik, Managing Director
   

   Is this helpful?

   Report
7. K

   Keith

   Atlanta Metro

   31 reviews

   4.0

   31 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great food, well cooked and well presented. Arrived for a late lunch at 2:30pm so it was quiet and they were setting up tables for the evening. The room was cool / cold but did have live music.
   

   Betsy's LT Steak & SeafoodResponded 7 days ago

   Greetings Keith, Thank you for joining us for a quiet late lunch! It was our pleasure to introduce you to the cuisine and ambiance we are known for at LT, and we hope you'll join us for dinner one day to enjoy our live jazz music. Sincerely, Zach Plutzik, Managing Director
   

   Is this helpful?

   Report
8. A

   Alan

   VIP

   Orange County

   3 reviews

   5.0

   3 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was the best experience among a few higher end restaurant I tried during my stay. The food was amazing, each dish was good and designed perfectly. Oscar the server was very polite and on it. I highly recommend their sushi, their Wagyu steak and Branzino and all sides are great. Don’t forget their awesome cocktails.
   

   Betsy's LT Steak & SeafoodResponded on December 10, 2024

   Dear Alan, It was our pleasure to introduce you to the five-star service, ambiance, and cuisine you can always expect at LT! It certainly sounds like you ordered perfectly to taste the breadth of our menu, and we're not surprised that Oscar's expertise service enhanced your meal. We will also pass along your compliments to our bartending team, and we hope to see you back at our table. Sincerely, Zach Plutzik, Managing Director
   

   Is this helpful?

   Report
9. s

   sarah

   VIP

   New York City

   43 reviews

   2.0

   43 reviews

   Dined on December 8, 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   What a disappointment from my prior visits to this restaurant at the Betsy, where the food quality was exceptional and worth the high prices. I've come back two days in a row, and both meals were awful. Yesterday i had a cold hard bagel with overcooked egg ("the NY deli egg sandwich", dry and bland; today i tried the french toast which was so cold, hard and dry when first served that i had to return it. the replacement was a tiny bit warmer, but honestly it feels like something they made days earlier and reheated. The service was absurdly slow; everyone around me at other tables was complaining. it took 20 minutes to give my order; 20 minutes to receive my (cold, hard) french toast, and 20 minutes t to get a server minutes to get the check, give the card, and get the receipt.
   

   Betsy's LT Steak & SeafoodResponded on December 9, 2024

   Dear Sarah, We share your frustration that we failed to provide the elevated dining experience you are right to expect from us on both mornings you visited. As you know from previous meals, we are known for our delicious menu items and attentive service, and we have no excuse for failing you on both counts during your recent visits. We know we can do better, and to that end, we hope to restore your faith in us one day soon. Sincerely, Zach Plutzik, Managing Director
   

   Is this helpful?

   Report
10. B

    Bernard

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on December 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    Excellent food and very nice staff. Only downside is that the live music (pretty good) was very loud. Having said that you should check it out. A great place not to be missed on the Ocean Drive!
    

    Betsy's LT Steak & SeafoodResponded on December 9, 2024

    Dear Bernard, We appreciate your endorsement more than we can say! We will share your compliments with our attentive service team and talented kitchen. We have noted your desire for a lower volume of our live music, and we hope to see you again soon! Sincerely, Zach Plutzik, Managing Director
    

    Is this helpful?

    Report