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Bertucci's - Swampscott, Swampscott, MA

Bertucci's - Swampscott

4.0
4
52 Reviews
$30 and under
Italian
  • Good for groups
  • Neighborhood gem
  • Good for special occasions
Bertucci's restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci's, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci's family. Join us in Swampscott MA, next to Stop and Shop.

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Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Italian, Pizzeria
  • Hours of operation
    Lunch Daily 11:30 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm
  • Phone number
    (781) 581-6588
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Catering
    Bertucci’s catering is perfect for any occasion and can be delivered or picked up. Choose from set packages or customize pizzas, pastas, entrees, salads, and desserts. From birthdays to business gatherings, let Bertucci’s do the work. Allow up to 3 hours for same-day delivery. For more information or to place an order visit bertuccis.com/catering.
  • Neighborhood
    Swampscott
  • Cross street
    Essex St at Vinnin Square
  • Parking details
    Free parking in public lot
  • Public transit
    Paradise Rd at Swampscott Mall - MBTA bus stop
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine

What 52 people are saying

Overall ratings and reviews

4.0
4 based on all time ratings
  • 3.9Food
  • 4.1Service
  • 3.6Ambience
  • 3.8Value

NoiseModerate

52 Reviews
  1. CherylS

    VIP

    Greater Boston

    26 reviews

    1.0

    26 reviews

    Dined on June 16, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Wanted to give it another chance after last time wasn’t so great. This time was even worse. Unfortunately this place is probably going to go out of business as well. Couldn’t even make a simple pizza correctly. It wasn’t even cooked sent it back and it still wasn’t good. Chicken Parm is very thick. No one was in there. I think they got the memo. They had hardly any people working. People waiting for takeout not even acknowledged.
    Bertucci's - SwampscottResponded on June 20, 2024
    Thank you for giving us another chance and for sharing your candid feedback. We're truly sorry to hear that your experience was disappointing again, and we sincerely apologize for the issues with your meal and service. Your concerns about the pizza, Chicken, and overall service are important to us, and we'll address them with our team immediately. We appreciate your patience and hope you might consider giving us another opportunity to provide a better experience in the future.

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  2. CherylS

    VIP

    Greater Boston

    26 reviews

    2.0

    26 reviews

    Dined on May 31, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 3
    It’s a shame has really gone downhill. Chicken Parm was thick chicken and it was $25. went up quite a bit since the last time we went to the one in Beverly. I got the new Burrata pizza. It looked nothing like the picture. It didn’t even resemble pizza. It was like a pita bread and they threw on some tomatoes and a sprinkle of basil terrible. The tomatoes were falling off the pizza. Nothing was holding it together. It’s really too bad. I used to love Bertucci’s. Sad

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  3. BobNahant

    Greater Boston

    99 reviews

    2.0

    99 reviews

    Dined on November 18, 2023

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2
    Never go there for an entrée. Only pizza —we were robbed. Now I may have missed the details in an offer on the menu, but I could’ve sworn it said for five more dollars, make it a meal which would include salad and soup. We ordered eggplant Parm for 22 dollars and expected five dollars additional per soup and salad. Instead, we were charged five dollars for Salad and eight dollars for soup. $35 for an eggplant Parm dinner. It was at best mediocre. On top of it all, everything came out at almost the same time. Pizza is delicious here but I will never again order another entrée.
    Bertucci's - SwampscottResponded on November 19, 2023
    We are sorry to hear you had such an unsatisfactory experience. Please contact us at bertuccis.c om/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  4. Susan

    VIP

    Greater Boston

    28 reviews

    1.0

    28 reviews

    Dined on March 21, 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    The Bertucci’s in Swampscott needs an immediate intervention to resolve poor patron experience with staff. The individual who covers the bar and tables is miserable. She is passively aggressive and then appears to be paying attention only to walk away for a “few minutes” = 10 minute smoke break. Awful experience the last several times. Another couple was equally treated poorly so we were not signaled out but one person who wants everyone to know that she is not supported in her position. 90 minutes to get two pizzas. Last time
    Bertucci's - SwampscottResponded on March 25, 2023
    We are sorry to hear this. Please contact us at bertuccis.co m/contact-us with the Bertucci's location, your name, phone number and the details of your experience. Upon receipt of your contact information, a member of our team will reach out to you directly.

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  5. BARRYF

    Greater Boston

    25 reviews

    4.0

    25 reviews

    Dined on March 18, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    This is my usual Saturday evening place to dine. My only problem is that their menu has no veal dishes.
    Bertucci's - SwampscottResponded on March 25, 2023
    We appreciate you for taking the time to write this review as our customer's feedback is very important to us. We will be sure to share your thoughts with our team and thank you for reaching out to us.

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  6. AMDF

    Greater Boston

    4 reviews

    5.0

    4 reviews

    Dined on March 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server Gina was fantastic!! Food was terrific!!
    Bertucci's - SwampscottResponded on March 25, 2023
    Thank you for sharing such complimentary feedback about our team. We look forward to serving you again soon!

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  7. BARRYF

    Greater Boston

    25 reviews

    4.0

    25 reviews

    Dined on March 4, 2023

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    COLTON WAS AN EXCELLENT SERVER BUT I WISH THAT THERE WERE 1-2 VEAL DISHES ON THE MENU!

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  8. BARRYF

    Greater Boston

    25 reviews

    4.0

    25 reviews

    Dined on February 18, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    This is my usual Saturday evening place to dine in food is good and service is super.

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  9. OpenTable Diner

    VIP

    Greater Boston

    7 reviews

    4.0

    7 reviews

    Dined on January 14, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    I am still very disappointed that this Italian restaurant serve no veal dishes

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  10. BARRYF

    Greater Boston

    25 reviews

    3.0

    25 reviews

    Dined on December 31, 2022

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3
    The only problem is that for an Italian restaurant you do not have any veal dishes. However, they are accommodating special orders.

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FAQs

Bertucci's - Swampscott offers delivery in partnership with Postmates and Uber Eats. Bertucci's - Swampscott also offers takeout which you can order by calling the restaurant at (781) 581-6588.

Bertucci's - Swampscott is rated 4 stars by 52 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?
Claim this listing

Order delivery or takeout

Google Map for Bertucci's - Swampscott

450 Paradise Road, Swampscott, MA 01907

Additional information

  • Cross street
    Essex St at Vinnin Square
  • Neighborhood
    Swampscott
  • Hours of operation
    Lunch Daily 11:30 am–3:00 pm Dinner Mon–Thu, Sun 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, Pizzeria
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Free parking in public lot
  • Public transit
    Paradise Rd at Swampscott Mall - MBTA bus stop
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Private Room, Takeout, Wheelchair Access, Wine
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  • Cookie Preferences
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