Benihana - Temecula, CA

Review summary

1. J

   Jesse

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always very nice experience at benihana! Look forward to going again.
   

   • 

   Benihana - Temecula, CAResponded 3 days ago

   Thanks for the review, Jesse! We're thrilled to hear that you had a nice experience at Benihana - Temecula. It's fantastic to know that you enjoyed our food and service. We strive to provide our guests with a memorable experience, and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
2. G

   Gloria

   Los Angeles

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waitress and Kevin were amazing!!! Excellent service
   

   Benihana - Temecula, CAResponded 5 days ago

   Hey, Gloria! Thank you so much for your glowing review! We're thrilled to hear that our service team made your experience at Benihana - Temecula amazing. We always strive to provide excellent service, and we're glad to hear that we hit the mark during your visit. We appreciate your kind words and look forward to serving you again soon! - The Management Team
   

   Is this helpful?

   Report
3. Vicky

   Los Angeles

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kelly was an exceptional chef! Food was amazing! Great experience overall!!
   

   Benihana - Temecula, CAResponded 6 days ago

   Dear Vicky! Thanks for the feedback! We're thrilled to hear that you had an exceptional experience with us. It's great to know that our team was able to provide you with the best possible food and service. We strive to provide our guests with a memorable dining experience and your kind words are a testament to that. We hope to see you again soon at Benihana - Temecula!
   

   Is this helpful?

   Report
4. T

   Tracie

   San Diego

   1 review

   4.0

   1 review

   Dined on December 1, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good, but don’t bother with a reservation. Over 30 minute wait even with a reservation time.
   

   Benihana - Temecula, CAResponded on December 2, 2024

   Dear Tracie, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.
   

   Is this helpful?

   Report
5. OT

   OpenTable Diner

   Los Angeles

   1 review

   1.0

   1 review

   Dined on December 1, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waited a hour for chef to start cooking then was promised a discount but hav to argue about it while other food was added to my bill we never order waiter was pushy and didn’t let us talk to manager
   

   Benihana - Temecula, CAResponded on December 2, 2024

   Dear Guest! On behalf of Benihana, we would like to offer our sincere apologies for the long wait time you endured during your last visit. We understand that your time is valuable and we are deeply sorry for the inconvenience this has caused you. Please feel free to contact us with further details regarding this experience by visiting our "Contact Us" page on our website.
   

   Is this helpful?

   Report
6. C

   Cel15

   San Diego

   3 reviews

   3.0

   3 reviews

   Dined on November 30, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   There was a long delay for chef to begin, about and hour and 15 minutes and small shrimp portion.
   

   Benihana - Temecula, CAResponded on December 2, 2024

   Dear guest, thank you for taking the time to share your experience with us. We're very sorry you experienced a long wait and we appreciate your patience. We understand how valuable your time is. We would appreciate another chance to earn your trust, please provide your contact information so we can follow up regarding this experience by visiting our "Contact Us" page on our website.
   

   Is this helpful?

   Report
7. L

   Lisa

   San Diego

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ian was a fabulous chef! He was fun and personable and we had a blast with our family on my daughter birthday! Great food! 5 stars for sure for the chef!
   

   Benihana - Temecula, CAResponded on December 2, 2024

   Hello, Lisa! Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a great time celebrating your daughter's birthday with us at Benihana - Temecula. It's fantastic to know that you enjoyed our food and found our service to be fun and personable. We strive to make every occasion special for our guests and your kind words are a testament to our efforts. We appreciate your high ratings and look forward to welcoming you and your family back for more memorable experiences! Warm Regards, The Management Team
   

   Is this helpful?

   Report
8. Y

   Yan

   Los Angeles

   1 review

   1.0

   1 review

   Dined on November 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waited for 45 minutes without a table even though arriving 5 minutes early
   

   Benihana - Temecula, CAResponded on December 2, 2024

   Dear Yan, thank you for taking the time to review us. We are really sorry that your experience didn’t meet your expectation and would love another opportunity to provide you with a better experience. You can reach out to us by visiting the “Contact Us” page on our website. Thank you and we look forward to hearing from you.
   

   Is this helpful?

   Report
9. A

   Arnold

   San Diego

   2 reviews

   5.0

   2 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and Customer Service was exceptional. Our server was very courteous and friendly, our chef “Able” deserves a 5-Star rating for his skills and great taste of food.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Hawaii

    1 review

    4.0

    1 review

    Dined on November 29, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was great except the wait time. We had a reservation at 6pm, arrived around 5:40, and were finally seated around 6:30. The service was phenomenal given how extremely busy they were and the food was superb! Our chef Abel performed a great show and even better food.
    

    • 

    Benihana - Temecula, CAResponded on November 30, 2024

    Dear Guest! Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed the food and the performance of our chef. We understand that waiting can sometimes be a frustrating experience, especially when you have a reservation. We apologize for the delay and we're glad that it didn't affect your overall experience. We appreciate your understanding and patience. We look forward to serving you again soon! Best, The Management Team
    

    Is this helpful?

    Report