Bassano - Fairmont

Review summary

1. B

   Beth

   Chicago1 review

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely evening. The whole family enjoyed their meals.
   

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2. v

   valerie VIP

   San Francisco3 reviews

   1.0

   Dined on February 8, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 1

   The waiter was lovely. Chianti was nice. Chicken piccata was foul, no pun. Deep fried perhaps a week earlier. Deep fried piccata? Never heard of it. Replacement salad was boggy wet. Other diners melon/prosciutto was frozen. Very sad.
   

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3. K

   Karen Mistlin

   London3 reviews

   4.0

   Dined on November 10, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice evening. Over priced for UK traveller. Service excellent.
   

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4. J

   Justin

   Seattle1 review

   4.0

   Dined on November 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We enjoyed our meal at Bassano. Service was on point and they offered a good variety of offerings.
   

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5. OT

   OpenTable Diner

   London1 review

   3.0

   Dined on July 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Nice Italian restaurant, but prices are too high. All restaurants at the Fairmont are too expensive.
   

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6. OT

   OpenTable Diner

   San Francisco1 review

   5.0

   Dined on June 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Solid experiences at all of the Fairmont restaurants. Dined at both Andaz and fairmont. Fairmont experiences dramatically superior.
   

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7. GB

   GinaB

   Houston2 reviews

   5.0

   Dined on April 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Evxcellent food and service! Vodka pasta was outstanding as was the lemon shrimp with linguini and the delicious dessert napoleatano!
   

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8. KM

   KyleM182

   Toronto4 reviews

   5.0

   Dined on April 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot at the fairmont. The pizza and plaster were delicious
   

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9. J

   Jason

   San Francisco18 reviews

   2.0

   Dined on March 28, 2024

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was good and overall atmosphere. Unfortunately we had issues with ordering our kid’s meal. We were told the portion size for kids is very small, so we ordered an adult size pasta with white sauce. The waiter said they don’t offer the white sauce in the adult portion but they would do it anyway. In the end they sent a kids portion with white sauce. I compared it to my portion of adult pasta with red sauce, and it was half the size. When I talked to the waiter he said the cook would not honor what we ordered so he made the kids pasta. Not sure why he wouldn’t inform us of the change. We ended up leaving with our kid still hungry and we had to go grab something else for him.
   

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10. OT

    OpenTable Diner

    Toronto3 reviews

    1.0

    Dined on December 13, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Arrived with guests to a closed restaurant. Had reservations for over a week and no communication that it would not be open. Unacceptable experience.
    

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