B&B Butchers & Restaurant - Houston

Review summary

1. D

   Deborah

   VIP

   Austin

   31 reviews

   4.0

   31 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   We really like B&B and today was no exception. The service is always outstanding and memorable. We had Matt today and he was fine, not sure memorable would be a word I would use to describe him but he was fine. He did one of my pet peeves, however. We received RARE burgers and I asked him to please take them back and take them up a notch. As a person who not only cooks a lot of beef but owns a steak house, I def know my temps. He proceeded to “teach me” what MR is and correct me. Don’t do that to a customer. If a customer tells you her meat is not to her liking, then swiftly remove it and address it, do not proceed to instruct in from if our table of 5 guests!!! 😵‍💫😵‍💫😵‍💫🤔
   

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2. M

   Mary

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lee was an exceptional waiter. Provided a lot of information on the steaks & speciality drinks. We thoroughly enjoyed our experience.
   

   B&B Butchers & Restaurant - HoustonResponded 1 day ago

   Thanks for the review, Mary! We're thrilled to hear that you had a fantastic dining experience at B&B Butchers & Restaurant - Houston. It's wonderful to know that our team was able to provide you with a lot of useful information about our steaks and specialty drinks. We're glad you enjoyed your time with us and we look forward to welcoming you back soon!
   

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3. F

   Fernando

   VIP

   Houston

   5 reviews

   4.0

   5 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   A Great Brunch Spot with a Minor Flaw We (5 people) had brunch today at this excellent restaurant that I always recommend, and overall, it was a delightful experience like always. The food was excellent, and our server provided top-notch service with a friendly and attentive demeanor. However, the experience did have a small hiccup. The hostess who escorted us to our table seemed a bit disengaged. She was not rude by any means, but her indifferent attitude and lack of enthusiasm were noticeable and slightly off-putting. Despite this, the quality of the food and the exceptional service from our server made up for it. I would still highly recommend this place for brunch. The ambiance and culinary offerings more than compensate for the minor issue with the hostess.
   

   B&B Butchers & Restaurant - HoustonResponded 4 days ago

   Thanks for the review, Fernando! We're thrilled to hear that you enjoyed your brunch. It's wonderful to know that our food and service met your expectations despite the hiccup with the hostess. We apologize for any discomfort caused and appreciate your patience. We're committed to providing exceptional service and we're glad to hear that you had an exceptional experience. We look forward to serving you again soon.
   

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4. S

   Salman

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My wife and I came here for our anniversary. I really recommend this place. Great service, food, and especially the drinks. We had a great time!
   

   B&B Butchers & Restaurant - HoustonResponded 4 days ago

   Thanks for celebrating with us!
   

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5. OT

   OpenTable Diner

   Houston

   1 review

   4.0

   1 review

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   When making reservations always ask for specific table away from the back near the kitchen help doorway. My last visit, plus the one prior, I asked to be moved away from the doorway because of noise and also rest room traffic. I would also recommend not going on Saturday because of the crowd. My reservation was at 4 pm and it filled up within minutes of seating. Next time I’ll book an earlier seating. Lastly, be prepared to pay handsomely for your meal.
   

   B&B Butchers & Restaurant - HoustonResponded 4 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed your experience. We appreciate your suggestion about the seating near the kitchen help door. We always strive to accommodate our guests' requests and we'll take your feedback into account. We're sorry to hear that you found the Saturday crowd a bit challenging. We hope this didn't detract too much from your overall experience. We're glad to hear you found the food and service satisfactory. We hope to see you again soon!
   

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6. H

   Heather

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was outstanding and very attentive. The food was absolutely delicious. The truffle burger was outstanding. It has been a while so I forgot how good it was. Definitely will come back soon.
   

   B&B Butchers & Restaurant - HoustonResponded 5 days ago

   Hey Heather, Thank you for your kind words about our service and food. We're thrilled to hear that you enjoyed your truffle burger and found our dishes delicious. We're always striving to provide the best experience for our guests. We're looking forward to welcoming you back soon! Best, B&B Butchers & Restaurant - Houston Management Team
   

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7. A

   Ann

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   No better steak house in the city of Houston. The service is always great as well.
   

   B&B Butchers & Restaurant - HoustonResponded 3 days ago

   Thanks for the great review, Ann!
   

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8. S

   Shawna

   VIP

   Houston

   6 reviews

   4.0

   6 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was great. Our server was wonderful but the host was extremely rude and very bothered when we asked for a different table. Made the reservation weeks in advance and the place was empty anyway. And it was literally one table over. We just didn’t want to be seated in the main traffic area to the restroom. We will still continue to come here but that was just uncalled for, next time I guess I’ll add to my notes where not to seat our party.
   

   B&B Butchers & Restaurant - HoustonResponded 5 days ago

   Thanks for the feedback, Shawna. We're glad to hear that you enjoyed our food and found our server wonderful. However, we're truly sorry to hear about the discomfort you experienced due to the seating arrangement. We understand how important the location of our tables are and we apologize for any inconvenience this may have caused. We assure you that this was an isolated incident and we're taking your feedback seriously. We hope you'll give us another chance to provide you with a more pleasant experience. Sincerely, The Management Team.
   

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9. J

   Joseph

   VIP

   London

   7 reviews

   5.0

   7 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Harmony was a fantastic server and thoroughly enjoyed our food and evening.
   

   B&B Butchers & Restaurant - HoustonResponded 7 days ago

   Thanks for joining us! We are always happy to know when team members help to make the experience special!
   

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10. M

    Matthew

    Baton Rouge

    3 reviews

    5.0

    3 reviews

    Dined on December 19, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious. Recently went to Eddie Vs and my wife and I both said this is much better at the same time. From the bread to the meal and sides. All was great.
    

    B&B Butchers & Restaurant - HoustonResponded on December 19, 2024

    Hello Matthew, Thank you for your kind words and the 5-star rating! We're thrilled to hear that you and your wife enjoyed our meals and sides at B&B Butchers & Restaurant - Houston. It's always a pleasure to know that our efforts to provide delicious food and exceptional service are appreciated. We're glad to know that our efforts to excel on both fronts were successful. We look forward to welcoming you back soon! Best regards, B&B Butchers & Restaurant - Houston Management Team
    

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