Auden

Review summary

1. S

   Shilpi

   Houston

   6 reviews

   4.0

   6 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sat outdoors on the patio and had a lovely meal. Food was excellent, service was wonderful, and the restaurant was clean and inviting. The only thing that soured my experience was the parking garage. I used the self parking retail garage at Autry Park Garage. When exiting, the machine did not register my credit card. I called the operator/attendant so I could just pay by credit card verbally and instead of taking my credit card number, he asked for personal details. He started out with reasonable questions like my name and license plate and vehicle make and model. But why on earth would he ask my email address and my home address? When I told him I did not feel comfortable giving that information to a stranger, he told me that I was ”not cooperating” and hung up on me without opening the gate. Now, without opening the gate, where was I to go but remain in the garage against my will? This person abused his position to attempt to gain access to my home, and the company who hired him should be aware that it is inappropriate to ask customers where they live when they just want to pay for their parking. I know this restaurant has nothing to do with the parking company, but perhaps they could pass along the feedback to Sovereign because these “practices” could impact future customers as well. 
   

   Is this helpful?

   Report
2. S

   Sheila

   Houston

   10 reviews

   vip
   5.0

   10 reviews

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been a few times to Auden and have loved it every time. The service is warm and attentive, the food is consistently delicious and the ambiance is classy and cozy. I also love that the chef changes up the menu with the seasons (while keeping the fan favorites on) and the way he is able to meld tastes and flavors together is perfection. The dessert menu is always on point and their wine selection is quite expansive. This truly is a great place for either a casual get together or an intimate evening. It is no wonder this place is rated as one of the top restaurants to visit in Houston.
   

   Is this helpful?

   Report
3. S

   Simon

   Chicago

   22 reviews

   3.0

   22 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Not a great atmosphere. Good was ok. Music was good, though
   

   Is this helpful?

   Report
4. V

   Vinita

   Charlotte

   1 review

   vip
   3.0

   1 review

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   My experience at Auden was fair. I’ve been here once prior back in Feb for a group bday party and it was lovely. However, I could not say the same about last nights experience. Our server was extremely nice and well, but what was a miss was how the food came out. For four meals, the appetizers came out fine, but our entrees was where the problem was. Each meal came out one by one with a good 10-15 mins between them. It was bizarre. The food also came out room temp and by the time all the food presented themselves it was cold. We made a comment about this to the server and he was apologetic and said the kitchen was backed up but he would mention it to the staff but a manager didn’t come by to hear our concerns. Instead our server asked us to leave a negative review so the restaurant would see our dissatisfaction. Which was even more bizarre! I’ve never had an employee ask me to leave a bad review so that the management of the restaurant would listen. Pretty sad if that’s how it is. Anyways don’t think I’ll come back to Auden or recommend it to my friends.
   

   Is this helpful?

   Report
5. V

   christineV

   Houston

   11 reviews

   vip
   4.0

   11 reviews

   Dined on November 9, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Service was fine. Server was very nice but food came out a bit slow. And we had to ask for condiments more than once. Food was ok. Was a bit disappointed in steak frites. It was pretty basic and I was looking for a little "wow" b/c it was $42.
   

   Is this helpful?

   Report
6. A

   Angela

   Houston

   9 reviews

   5.0

   9 reviews

   Dined on October 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always interesting and delicious food/drinks, very accommodating, friendly staff
   

   Is this helpful?

   Report
7. A

   Anil

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined on October 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My third visit to Auden and am very pleased with the whole experience. Will be recommending others to dine at Auden.
   

   Is this helpful?

   Report
8. S

   Stephen

   Houston

   4 reviews

   2.0

   4 reviews

   Dined on October 19, 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   The cocktails were excellent. It was a nice setting.  our server was friendly, but was overwhelmed with too many tables and we languished at times.  The portion on the octopus was ridiculously small, plate was filled with potatoes. Food needed some more pizzazz. 
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Houston

   1 review

   vip
   5.0

   1 review

   Dined on October 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great restaurant. Food and drinks were amazing. Highly recommend.
   

   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 
   • 

   Is this helpful?

   Report
10. N

    Neha

    Washington DC

    4 reviews

    3.0

    4 reviews

    Dined on October 13, 2024

    1. Overall 3
    2. Food 1
    3. Service 5
    4. Ambience 5

    The location and interior of this restaurant are great. Unfortunately the entrees were not good. We ordered the Bombay elote and milk buns for our starters and loved those. I ordered the shrimp and grits as my entree and it was pretty bad. The dish overall had no flavor. The grits were also over cooked and mushy. On the menu they were described as spiced grits but I don’t think they even had salt in them. I asked for black pepper but they didn’t even help. My husband ordered the steak frites and they were a bit over cooked and underwhelming.
    

    Is this helpful?

    Report