Artisans Restaurant

Review summary

1. J

   Juan

   Houston

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 2

   Food was over priced, 75 dollars for gratuity is insane. No wine and valentines prices were not even listed or advertised till we sat down, if I would of known I was going to spend 500 dollars for 2 people I would have gone somewhere else. Food wasn’t good and didn’t even have a choice on ordering.
   

   Artisans RestaurantResponded 1 day ago

   Thanks for taking the time to leave a review! We’re always learning from customer feedback and making improvements.
   

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2. M

   Michael

   VIP

   Houston

   10 reviews

   4.0

   10 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Valentine's meal was way overpriced for what was offered. Did not make a good first impression. Too many great places in Houston to eat quality, reasonably priced French cusine.
   

   Artisans RestaurantResponded 1 day ago

   We’re sorry to hear you had a negative experience. We take every review seriously. We greatly apologize that your expectations weren’t met and we’re aiming to make improvements to ensure this doesn’t happen again.
   

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3. T

   TRUNG

   Houston

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Terrible. Overpriced set price for Valentine's Day. We were initially seated at the open kitchen countertop. Loud, bright, no privacy, not romantic at all for Valentine's Day even though there were plenty of tables available. I was only offered different seating after expressing my displeasure. The table we were seated at wobbled. Our server was uninformed about the menu and awkward. It's like they brought out the B team for Valentine's Day. The food was just ok. I felt like I was being served portioned meals from a cafeteria. For $189pp + tax and 20% gratuity, and mandatory valet ,they severely under delivered. I will not be coming back. I advise you not to as well.
   

   Artisans RestaurantResponded 1 day ago

   We wanted to drop a line to say we got your feedback. Thank you for dining with us. We will work on improving our standards in the future.
   

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4. E

   Estelle

   VIP

   New Orleans

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Valentines menu was great a bit overpriced with no wine pairings. Table layout was awkward and too close, you could hear other tables conversation, we were facing strangers. Spent the night trying to avoid awkward eye contact. Food and service was great.
   

   Artisans RestaurantResponded 1 day ago

   Thank you for your feedback — we’re sorry for the less-than-great experience. We’re always learning from our customers, and we’d love to have you back to prove it.
   

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5. K

   Kerry

   Houston

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Personnel needs to be addressed as server provided very low quality service.
   

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6. N

   Natalia

   VIP

   San Diego

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We got the Chef’s Table Menu and it was a great experience. The food was delicious, the wine was very good and to see the kitchen dynamic was fun!
   

   Artisans RestaurantResponded 1 day ago

   Thanks so much for your review! We love hearing about our customers’ positive experiences, and we can’t wait to have you back.
   

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7. KP

   KathyP

   VIP

   New Orleans

   4 reviews

   4.0

   4 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Artisans continues to offer high--quality, fine dining at a convenient location with convenient parking and a knowledgeable and friendly staff. Their wine steward is always helpful in selecting wines from their excellent wine list.
   

   Artisans RestaurantResponded 1 day ago

   Thanks for the great review! We’re glad you enjoyed your dining experience. Please keep us in mind for your next meal out.
   

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8. W

   Walter

   VIP

   Houston

   36 reviews

   5.0

   36 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Another outstanding experience at Artisans. The service was amazing, recognizing we had theater tickets and spacing everything accordingly. Our appetizers were over the top (best beef tartare ever) and scallops that included lobster bisque and crab ravioli. Our main courses, duck confit and peppercorn tenderloin that had prosciutto wrapped green beans want us to order again. The sommelier recommended wine was outstanding and reasonably priced for the quality.
   

   Artisans RestaurantResponded 1 day ago

   Thanks so much for your review! We love hearing about our customers’ positive experiences, and we can’t wait to have you back.
   

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9. M

   Marie

   San Antonio

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We truly enjoyed our dinner. The food was exquisite and true to French cuisine with a beautiful presentation. Congrats to the chef and the team. The service was OK. We had to ask the waiter to remove the breadcrumbs from the table, which is something we shouldn’t have to do in this type of establishment. Suggest a refresher training for the waiters and staff. We will definitely go back. We loved the restaurant and the food. Thank you
   

   Artisans RestaurantResponded 1 day ago

   Thanks for the great review! We’re glad you enjoyed your dining experience. Please keep us in mind for your next meal out.
   

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10. S

    Steve

    Houston

    2 reviews

    5.0

    2 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Although I miss the convenience (to me) and the cozy ambiance of the old place, still one of the best fine dining values in Houston! It’s our go to when we want ta great meal without the fuss of figuring out what we want.
    

    Artisans RestaurantResponded 1 day ago

    Sounds like you had a great experience! We’ll try to make your next visit even better. We appreciate your feedback and hope to see you soon
    

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