Art and Soul

Review summary

1. D

   Diana

   Houston1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Loved the food. Menu not extensive but there is enough of a selection. Wait staff was very responsive when asked for something but left our table alone for a long time.
   

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2. D

   Dana

   Washington DC12 reviews

   3.0

   Dined on February 27, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food took forever to come out, and there were only two of us. Easy orders. Salad and fish.
   

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3. C

   Charlotte VIP

   Washington DC24 reviews

   2.0

   Dined on February 25, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   Jambalaya is a rice based dish. “Seafood Jambalaya” is a rice dish with assorted sausages and shellfish. It is not a dish anchored in penne pasta! There should be no need to read the fine print to see the switch/disclaimer. DO NOT ORDER.
   

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4. E

   Erin

   Greater Boston4 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   This restaurant was a pleasant surprise! We found it randomly and didn’t realize it was in the bottom of the hotel until we pulled up. We went through with our reservation, and it was lovely! The staff was pleasant. The ambience was nice. The food was fantastic!
   

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5. T

   Ty

   Chicago11 reviews

   2.0

   Dined on February 14, 2025

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 2

   I’ve always been a fan of Art Smith from my days of living in Chicago, so when I was looking for a nice restaurant for Valentines Day, I thought Art and Soul would be the perfect place. The restaurant called me twice the week prior to confirm that we were coming, and during both calls I was told there were two menu options… a Holiday pre-fixed menu, and the regular menu. When we showed up to the restaurant, we were pleased. The restaurant was cute, and we had two different servers come over ready to take our order. We were shocked to learn that there was ONLY a pre-fixed menu and it was $100 per person. The food was great. We had amuse-bouche, salad, soup, rib-eye steak, and a dessert. However, after we ordered, we never saw a server again. No one ever asked us how our food was. We never had anyone refill our wine glasses. It was like they took our order, and then they disappeared. The food runner was the only other person from the restaurant we saw the entire time. We had to wave someone down to even request the check. The experience was awful considering what we spent. We will not be going back.
   

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6. J

   Janelle

   Washington DC11 reviews

   5.0

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service was amazing as always! The bartenders Linda and Kerri Ann are amazing. Short Rib entree amazing and mezcal sour cocktail with was spectacular!! I can’t remember the name but it was perfect! Will definitely come back and sit with the amazing bartenders.
   

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7. S

   Susan VIP

   San Francisco17 reviews

   5.0

   Dined on January 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We’ve been dreaming about our return to Art and Soul, the fried chicken is amazing. The short ribs were prepared to perfection. Great cocktail choices. We weren’t offered dessert but we were full. Unfortunately, there was a company Happy Hour and it was very loud. There are 2 glass sliders but they were never closed to reduce the noise for the diners. We’ll return. We love the food.
   

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8. J

   Judith VIP

   Philadelphia62 reviews

   4.0

   Dined on January 5, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Enjoyed good food and excellent, friendly service by Victor - very personable- really added to the enjoyment of the evening.
   

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9. J

   Jacquelyn

   Charleston1 review

   5.0

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing ambiance, delicious food/drinks and fantastic staff! First time coming with my family and we look forward to our next visit! 🥰
   

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   Art and SoulResponded on January 14, 2025

   Thank you for the great rating and glowing review Jacquelyn! We are so grateful to have you as a patron and also look forward to your next visit.
   

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10. S

    Shahana VIP

    New York City11 reviews

    4.0

    Dined on December 8, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    The service was a little odd. It seemed like the lance was empty and yet they were in a rush to send us out. The main waitress also gave us the machine when we asked to split the check with no guidance. It was very odd.
    

    Art and SoulResponded on January 14, 2025

    Hi Shahana, thank you for the candid review. I apologize that we provided an odd experience for you. It is not in our spirit of hospitality to rush diners and I am also apologizing for that. Your honest feedback has helped us with training points for our team to ensure this experience isn't repeated. Thank you again, and I hope we get the chance to redeem ourselves on your next visit.
    

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