Annabelle Brasserie

Review summary

1. A

   Adison

   Western NC

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   For the price the food is very mediocre, the service is very slow and our waiter seemed to disappear at times, took a long time to get cocktails 10-15 min and then at least 20 min to get a Diet Coke (which are not free refills) they also charge for water The restaurant was very cute and decorated for the holidays very beautifully, highly recommend sitting in the sun room if you like a quieter meal, we liked the sun room !
   

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2. M

   Missy

   Houston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful concept. Delish food. Perfect ambiance. Exceptional service. As always, Ben Berg is a master at perfecting the dining experience. We loved it!
   

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3. D

   Dinah

   Houston

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   VERY NICE! WONDERFUL FOOD, SERVICE EVERYTHING! LOVED IT! WILL BE BACK!!
   

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4. V

   Vanessa

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Berg Hospitality Group never disappoints especially when it comes to holiday events and menus. The Annabelle Brasserie was beautifully decorated and the ambiance was more than expected. The food was delicious and the service was outstanding. My family had a beautiful night.
   

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5. M

   Mishelle

   Miami

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   We celebrated Christmas Eve here last year and it was perfect, they had carolers and the service was amazing, this year? not so much. It was very loud, the table behind us was so loud and obnoxious, our server answered a question with “bet”. The food came out quickly which was a plus but that’s about it.
   

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6. C

   Christi

   New York City

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The perfect spot for our family Christmas Eve dinner. A heartfelt thank you to you and your staff for being open on Christmas Eve!
   

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7. J

   Jeremiah

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great atmosphere and ascetically pleasing!!! I enjoyed my octopus (cooked), first time having it and it was very tasty and delicious. Overall great experience!!!! Thank you! Happy holidays 🎊🎄🎉🤍
   

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8. D

   Dina

   Houston

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The restaurant was beautifully decorated for the holiday. I ordered the oysters, octopus, filet and the side of mushrooms. The food was cooked to perfection. My sister and I ordered a bottle of wine and was charged 2X's the amount of the one selected. I paid because we drunk it, but the waitress made it seem as if I needed to complain to rectify her mistake. The manager was very nice. I wish the waitress would have owned up to her mistake and took care of it. I would have given the restaurant 5 stars all the way across.
   

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   Annabelle BrasserieResponded 3 days ago

   Hi Dina, Thank you for taking the time to share your experience. We're thrilled to hear that you enjoyed the decor and the quality of our dishes. It's great to know that our team was able to meet your expectations. We're sorry to hear about the mix-up with your wine order. We strive to provide the best service to our guests and we regret that we fell short in this instance. We'll certainly address this with our team to ensure it doesn't happen again. We appreciate your feedback and hope to have the opportunity to serve you again soon.
   

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9. N

   Nancy

   Las Vegas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing and fabulous entertainment I love it !!! I really recommend this and beautiful place
   

   Annabelle BrasserieResponded 3 days ago

   Thanks for joining us, Nancy!
   

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10. p

    paml

    VIP

    Houston

    8 reviews

    5.0

    8 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delightful experience with everyone feeling (and looking) festive for the holidays. Our server, Stephen, was terrific with great service and thoughtfully took our photo. Happy Holidays!
    

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    Annabelle BrasserieResponded 3 days ago

    Thanks for visiting! We love to hear when our team members help to make the experience memorable.
    

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