Andres Carne de Res Miami

Review summary

1. G

   Gigi

   Fort Lauderdale

   3 reviews

   1.0

   3 reviews

   Dined today

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   This restaurant should represent the iconing Andres Carnes de Res from Colombia. Sorry but it is not at all a representation of that. Treatment to customers is highly disrespectful. Reservations are ignored. My reservation for three at 08:15pm was honored forty (40) minutes late. Instead of a table, we got a hightable shared with other people. Chairs weare unsteady, noisy. They promised to give us a regular table as soon as it was one available. My reservation stated clearly, a table next to the live music. They gave the tables on the floor to many other people before consider us even if they did promised. Still worse, our drinks never arrived!! I order a mocktail named 'Ambrosia' in the drinks menu and the waitress did not even know that it existed. No drinks at all, except one glass of water for one of us, during the first hour. And please, the show, two women imitating handicap people with horrendos make up in the night of the 25th of december. It was more a halloween show than a 12/25. And why imitating handicap people? They said they were imitating dolls!! Why horror dolls making horrible gestures instead of pleasant characters? Colombian music? Not at all. Even the musical leader did ask if it was any Colombian in the audience and despite the masiv response, he kept playing a non identify musical gender for those who were looking for a nice christmast night a colombian flavor. This restaurant should not be named Andres Carne de Res. It should not be announced as a colombian representation and it should learn management and focus in a real respectful customer services. Ah!! And when we finally decided that we need to leave this toxic treatment, they gave us a bill with all the order included without even have been served. I refused to accepted, then they bring another bill charging the and the "one ceviche" we had in hour in the restaurant. The waiter though that it was graceful when he decided no to charge us and offered a table in the corner. No, thanks.
   

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2. m

   michael

   VIP

   New York City

   5 reviews

   2.0

   5 reviews

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Had high hopes. Very overpriced. Very slow service at the bar on a busy night.
   

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3. A

   Angel

   Miami

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Very disappointed service.........................
   

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4. N

   Nelson

   Orlando

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 2

   Disappointed with the Service… truly hoping they turn this around promptly at this Iconic Colombian restaurant - otherwise the overall experience at Andres Carne de Res will be ruined in Miami…
   

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5. A

   Alex

   Caribbean

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   No tuvimos la mejor experiencia. Todo lo que ordenamos no lo tenían. El servicio era muy demorado. La comida y bebida está demasiado cara. La carne no tenía sabor. Lo único bueno fue la banda.
   

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6. A

   Ana

   Miami

   1 review

   2.0

   1 review

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The service was horrible. We waited for over 15 minutes for a server to just take our drink order, had to flag down another server to try to get help. Even after advising of the issue it took about another 10 minutes for another server to come take our drink order. It then took another 20 minutes for just drinks. The food is good, but very over priced and honestly the lack of service just ruined the whole experience. Even once food was out, some of the sides never came and no one checked in on us until the end of our meal. Some of the food we ordered was mixed up but we just gave up trying to fix the problems. We were really excited to try this restaurant but were very disappointed.
   

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7. O

   OSCAR

   Miami

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Bueno en general… pero, la “cumpleañera” no recibió núnca la órden que se había pedido, afortunadamente tuvo varias opciones que compartimos…el mesero se disculpó por su “olvido”… el personal se acercó para cantar 🎶🎂🎶🥂🎉🎈, le puso la banda tricolor con la leyenda “Feliz Cumpleaños “ y asunto olvidado y arreglado‼️
   

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8. F

   Federico

   VIP

   Fort Lauderdale

   12 reviews

   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Colombian food, service and attention……highly recommended
   

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9. D

   Daniela

   New York City

   11 reviews

   5.0

   11 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a happy place <3 thank you for a great evening
   

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10. m

    monica

    Fort Lauderdale

    2 reviews

    5.0

    2 reviews

    Dined 5 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The best Colombian restaurant in USA., the food is with Colombian ingredients so is like travel over there, the ambience, the performance, the show, the food, the service is really unique, I just love it 🥰🥰🥰
    

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