Amerigo - West End

Amerigo - West End reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. a

   anna

   Washington DC2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious!!! Server was very nice and attentive. We love eating here!!
   

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2. K

   Kathy

   Nashville3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our experience was good with the exception that one of my guests was gluten intolerant, ordered the gluten free pizza and was served a regular pizza. The waitress brought it to the guest's attention that the wrong pizza was served but the damage was already done. Amerigo's is a wonderful restaurant but needs to be more careful when dealing with allergy issues.
   

   Amerigo - West EndResponded 3 days ago

   Hi Kathy, thank you for your recent visit to Amerigo. I am so sorry for failing to follow through on your allergy request. That was a complete oversight on our end, and I sincerely regret that we dropped the ball. Dietary needs and requests are something we take very seriously here, so it is disappointing to know that we missed this crucial step of service. I understand a member of our management team has been in touch with you directly about your visit. Again, I sincerely apologize for falling short of providing you with a five-star experience. Thank you again for your patronage and review.
   

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3. P

   Parker

   Key West4 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excellent experience! They made our party feel so welcome while we celebrated a birthday.
   

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4. G

   Gene VIP

   Nashville88 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tortellini, bruscetta, anf tiramisu were delicious. Always a great meal
   

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5. J

   Jim

   Nashville2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic food at a great price. Very attentive and friendly server. A nice old school feel.
   

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6. D

   Dean

   Montreal1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The food was good but the service was not. Basically neglected and forgotten by waiter. Don’t take drink order, didn’t refill water, didn’t see him until well after food came out. Basically all he did was take our initial food order.
   

   Amerigo - West EndResponded 4 days ago

   Hi Dean, thank you for your recent visit to Amerigo. I'm so sorry to hear about your experience with us! A member of our management team is reaching out to you directly to determine how we can turn things around for you-- I'm hopeful we can connect with you soon. Thank you again for your patronage and review.
   

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7. P

   Peter

   New York City10 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was well priced, a good value! Our server Elena took great care of us. We’d love to go back.
   

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8. c

   cyndi

   Charlotte5 reviews

   3.0

   Dined on April 6, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Food was bland and the service was awful. Waitress took our order and someone else brought drinks and food never checked to see how we were my husband had to flag someone else for grated cheese. We were there about 90 minutes and she only came back when we asked someone for our bill
   

   Amerigo - West EndResponded on April 9, 2025

   Hi Cyndi, thank you for your recent visit to Amerigo. I am sorry to learn that you did not have an enjoyable experience with us! It sounds as though we did not put our best foot forward with service or execution, and I sincerely apologize for coming up short here. This is certainly not the type of quality experience we have built our reputation around, and we'd love to make it up to you. Our General Manager is reaching out to you directly. We appreciate you bringing this to our attention so that we can improve, and I am hopeful for the opportunity to turn this around for you soon!
   

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9. S

   Shawn

   Nashville5 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was great, fast service. Food was great, nothing to complain about!
   

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10. F

    Fred VIP

    San Francisco147 reviews

    5.0

    Dined on April 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Second time to visit Amerigo and I was not disappointed. Food was excellent, servings were big and service was outstanding. Really good value Italian restaurant.
    

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