Amberley Castle Restaurant

Review summary

1. A

   Antony

   West Sussex1 review

   2.0

   Dined on February 23, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Shrinkflation has hit the Afternoon Tea at Amberly Castle. The hot food used to be a half toastie, sausage in puff pastry and a good sized quiche. This has unfortunately changed to 1/4 finger toastie, 1cm of cut sausage roll, quiche 1/4 of the size. The sandwiches were also massively reduced in quantity. It all tasted excellent. The cakes were the same. We were underwhelmed for the £65pp cost. Our twice yearly pilgrimage to Amberly is over.
   

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2. K

   Keith

   West Sussex1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First class afternoon tea, fabulous! Excellent service in a truly memorable setting.
   

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3. D

   Daniel

   East Sussex1 review

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the afternoon tea at Amberly Castle. Delightful location, tucked away with beautiful surroundings. The tea choice was lovely, I had a fruity little number. Afternoon tea - the savoury selection was excellent, really enjoyed the toastie and the coronation chicken was excellent. I don't really have a sweet tooth but the sweet selection was very good. Amberly Castle also went above and beyond to cater for my girlfriend, who has a nut allergy. Lovely staff. Coffee was a little bitter but perfectly acceptable.
   

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4. M

   Mark

   Bristol1 review

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic Valentine’s dinner with experience at Amberley Castle with exceptional food, ambience and service with a special mention to Sophia who was excellent from the moment we arrived
   

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5. J

   Jo

   East Sussex4 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thoroughly enjoyable location for a special meal. The food was amazing and very tasty. Service was very good with friendly helpful staff. Great atmosphere and lovely fireplace made it extra special
   

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6. P

   Phili

   West Sussex2 reviews

   3.0

   Dined on February 14, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Valentine’s Day. On arrival very welcoming. Lovely place. Surprised by cob of bread as very large and filling. The 6 courses were potentially brilliant however, were pre-prepared and 3 were good but 3 weren’t. Waitress wasn’t happy when we mentioned some issues even though our comments were meant to be helpful. Special occasion so was bit upset which had potential to be great.
   

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7. D

   David

   West Sussex1 review

   5.0

   Dined on February 13, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We visited Amberley Castle for Afternoon Tea, as a gift for my mums 80th Birthday & the location, ambience, staff attention, care & attention to detail was as per our previous visit outstanding, but unfortunately the overall experience was seriously lacking. As mentioned above on our previous visit & a gift for my 50th Birthday Afternoon Tea as above, the location, ambience, staff attention, care & attention to detail was outstanding. As was the value for money & the whole experience, which was greatly improved & a truly wonderful experience which is why we returned for another lovely celebration. On the occasion of this visit though, it has to be said that the Afternoon Tea really was not good value for money, apart from being asked about allergies we were never asked or had our sandwiches replenished & although we had our tea pots refilled & our server (Diana) was absolutely wonderful, it was not the same experience we had, had with yourselves. To compound this further & again this did not occur on our previous visit, on this occasion we had to pay a £10 surcharge which was not explained what it was for? If this was a tip surely it is our choice what & if we leave one & if it was not a tip, we did not know exactly what it was for? When the booking was made it was on a link from the Amberley Castle website & we were directed to the site to make the booking & if this was mentioned, it was not made explicitly clear that this charge would be applied. Unfortunately overall, even given all the above good points & our previous visit, something has definitely changed & for this reason we could & will not be recommending you to anyone including our family or friends.
   

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8. M

   Marjorie

   London4 reviews

   4.0

   Dined on February 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We arrived towards the end of afternoon tea service, and although we had booked we had to wait about 10-15 minutes for acknowledgement of our arrival in the lounge. The service was excellent, with a clear explanation of all the food we received. All the food was delicious. The noise level was quiet, but only because we chose a quiet lounge (no music) and asked for the door to be closed.
   

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9. A

   Anne

   Surrey1 review

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Wonderful location, friendly staff and excellent afternoon tea. Thoroughly recommend.
   

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10. R

    Rachel

    London3 reviews

    5.0

    Dined on January 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a lovely afternoon tea to celebrate a 40th birthday. Everyone was so friendly and the service was excellent. There was such a lovely choice of food and they catered well for our dietary requirements too - highly recommend.
    

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