Amal Restaurant

Review summary

1. E

   Elias

   Toronto

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great ambiance. I had a big piece of eggplant ( not processed) in the babaganoush, which was shocking to me. A bit overpriced for the portions served.
   

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2. V

   Veronica

   Toronto

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely setting to enjoy the best hummus I’ve had - couldn’t stop eating the pita. The branzino was cooked perfectly. Our server was a pleasure.
   

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3. J

   Jay

   Toronto

   1 review

   5.0

   1 review

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and experience as terrific. It is a go to for me
   

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4. D

   Debolina

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined on November 19, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   The food was good, but the service was very slow. We had to wait a longtime for someone to come and take our orders, the restaurant was too crowded and noisy.
   

   Amal RestaurantResponded on November 20, 2024

   Dear Debolina, Thank you for reaching out to us regarding your recent visit to Amal Restaurant. I’m very sorry to hear that your experience did not meet your expectations. At Amal, we are committed to providing each guest with high-quality service and a memorable dining experience. It’s disappointing to learn that we missed the mark during your visit. I’ve shared your feedback with our team so we can address the areas that did not meet our usual standards. As a gesture of our apology, we would be glad to invite you back to Amal, should you choose to give us another chance to serve you. Please reach out to me directly at 647-975-3498 to arrange your reservation. We hope to welcome you back soon and provide you with the exceptional experience you deserve. Tony Azzi General Manager
   

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5. n

   nanci

   Toronto

   1 review

   1.0

   1 review

   Dined on November 18, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   I was very disappointed with my dinner experience on Sunday evening. This was not my first time at Amal however it was by far the worst experience- which is unfortunate as I previously really enjoyed the elegance and high standards of this restaurant. There was a child birthday party in the back, with kids yelling and screaming and singing out loud- it felt like we were at a child's birthday venue. This is really unacceptable for Amal. The food was delivered moments after we ordered- which felt very rushed and it arrived cold. Eg.The humus was rock hard, as it was sitting outside for a while. The servers were in a rush to clear the table. The ambiance was very much as if you were sitting in a fast food restaurant- it lacked the fine dining, refinement and elengance that once existed at Amal. This is not the low standard we expect from a Charles Kabouth restaurant.
   

   Amal RestaurantResponded on November 19, 2024

   Dear Nancy, Thank you for taking the time to share your experience at Amal. I am deeply sorry to hear that your visit did not meet expectations. This is far from the standard we strive to deliver, and your concerns are important to us. Please know that we take feedback like yours seriously and will thoroughly investigate what went wrong. We aim to provide an exceptional dining experience for every guest, and I regret that this wasn’t the case during your visit. As a gesture of our apology, i would like to invite you back to Amal, should you choose to give us another chance to serve you. Please reach out to me directly at 647-975-3498 to arrange your reservation. Tony Azzi General Manager
   

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6. L

   LAILA

   Toronto

   4 reviews

   4.0

   4 reviews

   Dined on November 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was amazing as was the ambience. The food was also very good. It was a wonderful experience!
   

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7. C

   Carolina

   Toronto

   18 reviews

   vip
   5.0

   18 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nos encantó, la comida y el lugar simplemente espectacular! La atención de Gabriel fue excepcional sin duda regresaríamos a este lugar 100 % recomendado
   

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8. j

   jay

   Toronto

   10 reviews

   vip
   5.0

   10 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   always amazing food and service. Recommend for business, date night and for sure family time
   

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9. E

   Eblen

   Toronto

   3 reviews

   vip
   5.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing, 100% recommended for a night with friends. Their Sangria Cocktail WOW!
   

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10. L

    Lynne

    Toronto

    4 reviews

    5.0

    4 reviews

    Dined on November 16, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Tables for 2 - too small for mezze. And too close together. Feels cramped.
    

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