Alto Rooftop

Review summary

1. B

   Beverly

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 4

   Great evening celebrating my birthday. DJ Earl is amazing!
   

   Alto RooftopResponded today

   Thanks for the review! We're thrilled to hear that you enjoyed celebrating your birthday with us at Alto Rooftop. It's wonderful to know that DJ Earl made your evening memorable. We're sorry to see that our food and service didn't quite hit the mark. We appreciate your feedback and will continue to work on improving our offerings. We look forward to welcoming you back soon! Felicia The MC Hotel Food and Beverage Manager
   

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2. Y

   Ysmael

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Came here as a group for the haunted brunch. We got a few spooky drinks and ordered some food. The rooftop is beautiful. The views are amazing. It's a very chill spot. The food portions were a bit small. So don't expect to get a full meal. Overall we enjoyed our brunch. Would definitely come again. Especially in the summertime
   

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3. C

   Carmen

   New York City

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We went to the Masquerade Party and we had a blast. The DJ played all genres and the drinks were very good. The ambiance was full of positive energy! Very nice rooftop, you can see NYC!
   

   Alto RooftopResponded on November 4, 2024

   Hello Carmen! Thanks for the review! We're thrilled to hear that you had a great time at the Masquerade Party at Alto Rooftop. We also had a blast this Halloween weekend!! It's fantastic that our DJ played all the right tunes and that you enjoyed the atmosphere. We're also glad that you appreciated the view from our rooftop. We strive to create a positive energy for our guests and your feedback is a testament to that. We hope to see you again soon! Felicia The MC Hotel Food and Beverage Manager
   

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4. J

   Joel

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   Servers are great people. This is one of my favorite places in the area.
   

   Alto RooftopResponded on November 4, 2024

   Hi Joel, Thank you for your kind words and for making Alto Rooftop one of your favorite places in the area. We're thrilled to hear that you enjoyed our servers and found value in our offerings. While I agree our servers our great, I always appreciate hearing that others think that too! We're always striving to provide the best service possible and your feedback is invaluable to us. We look forward to serving you again soon.! Best regards, Felicia The MC Hotel Food and Beverage Manager
   

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5. K

   Kelly

   New Jersey

   1 review

   5.0

   1 review

   Dined on October 23, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A bit overpriced, but lovely place to hangout with friends or for a date.
   

   Alto RooftopResponded on October 27, 2024

   Thanks for the review! We're thrilled to hear that you enjoyed your experience at Alto. We strive to provide a unique and enjoyable atmosphere for our guests, so we're glad to know we hit the mark for you. We appreciate your feedback on our pricing and will certainly take it into consideration. We look forward to welcoming you back soon for another memorable experience. Cheers! Felicia The MC Hotel Food and Beverage Manager
   

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6. A

   Amanda

   New York City

   57 reviews

   vip
   5.0

   57 reviews

   Dined on October 23, 2024

   1. Overall 5
   2. Food 3
   3. Service 4
   4. Ambience 5

   We went for cocktails and enjoyed the stunning view of the city plus the gorgeous foliage. The server was very nice, the cocktails delicious and well crafted. We did not eat here but the food at the next table looked and smelled great! Would definitely come back for dinner and with friends.
   

   Alto RooftopResponded on October 27, 2024

   Thanks for the amazing review, Amanda! We're thrilled to hear that you enjoyed the cocktails and our beautiful view at Alto. I must agree, the foliage is extraordinary right now. It's great to know that our cocktails hit the spot! We're also glad that you found also enjoyed our service! We cannot wait to welcome you back soon! Felicia The MC Hotel Food and Beverage Manager
   

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7. P

   Patty

   New York City

   5 reviews

   4.0

   5 reviews

   Dined on October 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I was hoping to be out on the dance floor dancing but the DJ kept changing the music every time people got up to dance. It seems like she had a mandate to just play music that people will not dance to, so they would stay in their sits eating and drinking.
   

   Alto RooftopResponded on October 27, 2024

   Hi Patty, and thank you for your feedback! While we didn't fully hit the mark on every aspect of your experience, I am happy that you came out to spend the night with us. We will discuss on better ways to keep the energy up with our DJs. In the future, please feel free to discuss with a Manager on that night, so that we can try to correct it on the spot. I do hope you will come out for another night with us to enjoy the DJs music! Felicia The MC Hotel Food and Beverage Manager
   

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8. Z

   Zulfia

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on October 12, 2024

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   The food left something to be desired, but the drinks and hospitality were great, as was the view and seating options. Let’s not forget about the music and ambiance, too.
   

   Alto RooftopResponded on November 4, 2024

   Thanks for the feedback! We're thrilled to hear that you enjoyed the drinks, hospitality, and ambiance at Alto Rooftop. We appreciate your comments on our food and will certainly take them into consideration as we continually strive to improve. We hope to see you again soon! Thank you, Felicia The MC Hotel Food and Beverage Manager
   

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9. Z

   Zahra

   New York City

   1 review

   5.0

   1 review

   Dined on October 5, 2024

   1. Overall 5
   2. Food 1
   3. Service 5
   4. Ambience 5

   Lovely rooftop! I would recommend for a date night. We went here for drinks after dinner.
   

   Alto RooftopResponded on October 8, 2024

   Thanks for visiting us, Zahra! We're thrilled to hear that you enjoyed the rooftop. We hope to see you again soon! Felicia The MC Hotel Food and Beverage Manager
   

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10. M

    Mary Ann

    New York City

    140 reviews

    5.0

    140 reviews

    Dined on October 4, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Amazing atmosphere, great snacks and cocktails and wonderful staff.
    

    Alto RooftopResponded on October 8, 2024

    Thank you so much for your review, Mary Ann! We're thrilled to hear that you enjoyed the atmosphere at Alto Rooftop and found our cocktails, snacks, and staff to be wonderful. Your kind words mean a lot to us. We strive to provide an exceptional dining experience and it sounds like we hit the mark for you. We look forward to welcoming you back soon! Felicia The MC Hotel Food and Beverage Manager
    

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