AKIRA Restaurant

Review summary

1. S

   Simon

   London

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   A lovely place to eat. The staff are polite and friendly and the food excellent.
   

   AKIRA RestaurantResponded today

   Thank you for your kind words! We’re so pleased to hear that you enjoyed both the food and the service. Our team works hard to create a welcoming atmosphere, so it’s wonderful to know that it made your experience even more special. We look forward to welcoming you back again soon!
   

   Is this helpful?

2. D

   David

   Edinburgh

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first visit to Akira. The sushi bento box and wagyu beef salad we had for lunch was as good as any we have had outside Japan and a really worthwhile experience, especially coupled with a trip to the Japan House exhibition, "Looks Delicious".
   

   AKIRA RestaurantResponded today

   Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your first visit to Akira and that both the sushi bento box and wagyu beef salad impressed you. It's fantastic to know that the experience lived up to your expectations, especially alongside the "Looks Delicious" exhibition at Japan House. We do hope to welcome you back soon for more delicious meals!
   

   Is this helpful?

3. C

   Claire

   London

   2 reviews

   5.0

   2 reviews

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very good experience as always, this is my favourite Japanese restaurant in town.
   

   AKIRA RestaurantResponded 6 days ago

   I'm so glad to hear that! Thank you for your kind words. It's always a pleasure to have you with us, and we're thrilled to be your favourite. Looking forward to welcoming you again soon!
   

   Is this helpful?

4. C

   Colin

   Kent

   1 review

   5.0

   1 review

   Dined on January 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is exceptional. Service perfect and the setting is calming. We loved it.
   

   AKIRA RestaurantResponded on January 10, 2025

   Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food, service, and atmosphere. It was a pleasure having you, and we're so glad we could provide you with such a wonderful experience. We look forward to welcoming you back again soon!
   

   Is this helpful?

5. s

   simona

   London

   18 reviews

   5.0

   18 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is always a nice evening at Akira. It is easy to find a table but the restaurant looks always busy though! Service is kind and friendly and the the food is consistently good!
   

   AKIRA RestaurantResponded on January 7, 2025

   Thank you so much for your kind words! We're thrilled to hear that you enjoy your evenings at Akira. Our team works hard to ensure every visit is a great experience. We can't wait to welcome you back for another delicious meal soon!
   

   Is this helpful?

6. A

   Atman

   Atlanta

   1 review

   5.0

   1 review

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Unbelievable sushi, very traditional. Great service and even better sake.
   

   AKIRA RestaurantResponded on January 5, 2025

   Dear Atman, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the sushi, service, and sake. We look forward to welcoming you back soon.
   

   Is this helpful?

7. H

   Hiroto

   London

   1 review

   4.0

   1 review

   Dined on December 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lunch bento box was excellent in taste and vision, but on the other hand it came altogether which made some food cold when I started to eat. I know it's a trade off. I love to have my food with best temperature.
   

   • 

   AKIRA RestaurantResponded on December 27, 2024

   Dear Hiroto Thank you for your feedback! We're happy to hear you enjoyed the taste and presentation of the bento box. We understand your preference for having food served at the perfect temperature, and we'll definitely consider this for future improvements. We hope to provide you with an even better experience next time!
   

   Is this helpful?

8. A

   Annalisse

   London

   1 review

   4.0

   1 review

   Dined on December 15, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Not much choices for vegetarian. After our meal, we were trying to order cake and coffee but no dairy free alternatives considering it’s in a good location. Main meal cost between £40-£60 each, quite small portion, comes in a bowl. Ambience is very good as well as service but over priced for small portions of food. I particularly like the veg sushi roll comes in 6 pcs, I think it cost £12, matcha cake is good too. Starters starts from £8-£12, 4 small pcs of shiitake glazed mushroom & 2 small cut pcs of aubergine cost me £20.
   

   • 
   • 
   • 

   AKIRA RestaurantResponded on December 17, 2024

   Dear Annalisse, Thank you for sharing your feedback with us. We also appreciate your constructive comments about our vegetarian options, portion sizes, and pricing. We understand that it can be disappointing when choices feel limited, and we’ll certainly take your thoughts into consideration as we work to improve our menu, including offering more dairy-free options. Your feedback about the portion sizes and pricing is valuable, and we’re always looking for ways to provide better value for our guests. We hope you'll consider giving us another try in the future, and we'll continue to work on offering a more diverse and satisfying dining experience.
   

   Is this helpful?

9. s

   sima

   London

   1 review

   2.0

   1 review

   Dined on December 14, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   I’ve been to Akira several times. the servers are not trained, especially Rasa! she is dismissive of all requests you make. Tonight was just awful. It took 20 minutes to bring the drink, another 5 to bring a bowl of soup, 49 minutes for my main course and 50 minutes for my daughter’s main course despite having checked three times. It turns out she had bit out in the 3 orders even though we were the second table in the entire restaurant 6 pm. long story short, over the last two years, the service had deteriorated further, portions smaller, prices higher!
   

   AKIRA RestaurantResponded on December 17, 2024

   Thank you for sharing your feed back. We are truly sorry to hear about your recent experience. It is disappointing that the service was not up to our usual standards, and we apologise for the delays and miscommunication with your orders. We also understand your frustration with the changes in portions and pricing. We appreciate your loyalty and will take comments to heart as we work to improve both the training of our staff and overall dining experience.
   

   Is this helpful?

10. G

    George

    London

    1 review

    5.0

    1 review

    Dined on December 12, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Very tasty food. Good management. could be more moderately prices. Highly recommended
    

    AKIRA RestaurantResponded on December 13, 2024

    Dear George, We are delighted to hear that you enjoyed your meal and had a great experience at our restaurant! We will carefully consider your feedback about prices and share it with our team. Your valuable feedback has had a direct impact on helping us become better. We are looking forward to serving you soon.
    

    Is this helpful?