Afternoon Tea at The Merchant Hotel

Review summary

1. H

   Helen

   N. Ireland

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Afternoon tea in the Merchant was such a lovely treat. Everything was excellent
   

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2. A

   Andy

   London

   2 reviews

   2.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   We had been before and enjoyed the experience. However this time we were placed in a table in the lobby on the thoroufare for the toilets. If the table was second rate then the service was consistent, inattentive and slow. For £70 a head I expect better!
   

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3. OT

   OpenTable Diner

   New York City

   6 reviews

   5.0

   6 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a beautiful afternoon tea at the Merchant Hotel on Friday 15/11/24. Beautiful setting, waiting staff very attentive. A lovely experience. Thank you.
   

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4. C

   Clive

   N. Ireland

   1 review

   4.0

   1 review

   Dined on November 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Extremely expensive afternoon tea, but you probably know the price before you go so the bill shouldn’t be any surprise. What was a surprise was the 10% they stick on the advertised prices. The ambience of the hotel is amazing. The staff are fantastic, cheerful, polite and attentive without being obtrusive. A credit to the hotel. The food is gorgeous, well filled sandwiches and lovely soft bread, amazing how much nicer it is when you’re used to Tesco loaves ! The sweet selection on the cake stand is all very tasty, we couldn’t finish all of them and the staff were happy to provide a nice little box to take home what we couldn’t manage ! All in all a very good , if pricey, experience.
   

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5. OT

   OpenTable Diner

   London

   1 review

   5.0

   1 review

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great afternoon tea in a beautiful setting. Will return when next in Belfast.
   

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6. R

   Rebecca

   Staffordshire

   2 reviews

   5.0

   2 reviews

   Dined on October 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely wonderful experience for my family. The afternoon tea was delicious and would recommend.
   

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7. A

   Anne

   N. Ireland

   1 review

   5.0

   1 review

   Dined on October 27, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   A sign of the times! The costs keep going up but the quantity of food gets less!!
   

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8. L

   Lorna

   N. Ireland

   1 review

   5.0

   1 review

   Dined on October 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely brilliant experience. The building alone is beautiful as is the ambience. Took my daughter for her 40th birthday as a treat. She admits she would never have considered going to such a "grand" place as she thought it would be a bit "stuck up" with way she dressed (very casual). Instead we were treated exactly the same as other diners and not judged. The afternoon tea was exceptional in every respect and we'd highly recommend it. Staff were wonderful and attentive. This was my 2nd visit and plan to go again.
   

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9. M

   Madeleine

   London

   2 reviews

   5.0

   2 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for a special celebration for friends 70th Birthday. Everything was great , and free Buthday cake as a present from hotel
   

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10. B

    Brenna

    Portland

    2 reviews

    5.0

    2 reviews

    Dined on October 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A beautifully done tea service in the dining room at the Merchant. The food was fresh and scones served hot with clotted cream and a house made jam. The patisserie was innovated and fun. They had a robust tea selection to support the unique menu. I would absolutely recommend this service to anyone who appreciates a nice afternoon tea.
    

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