Afternoon Tea at The Fitzwilliam Hotel

Review summary

1. N

   Natasha

   N. Ireland

   1 review

   5.0

   1 review

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was quite but in a good way was able to relax and enjoy our tea. Highly recommend
   

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2. I

   Iris

   N. Ireland

   1 review

   5.0

   1 review

   Dined on January 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Afternoon tea was enjoyable, the food was delicious and service very attentive.
   

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3. T

   Trevor

   London

   1 review

   5.0

   1 review

   Dined on December 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, service was excellent and afternoon tea was really good value for money. I would highly recommend the Fitzwilliam.
   

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4. OT

   OpenTable Diner

   Hampshire

   1 review

   1.0

   1 review

   Dined on December 29, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   I was very disappointed after my visit. We spent over £300 on a family celebration to eat and drink for lunch. The service was very poor, we had to find someone for service eg to order drinks or clear our table. The milk served with our tea/coffee was off and had a smell and white bits that floated in our drink, we had to ask for replacements. Each time we needed a drink we awaited patiently for at least 30min before having to find someone to take our order. The restaurant was not busy so staff shortages was not an issue. I work in the same industry as a senior manager so am usually very understanding with its clearly staff to demand ratio. On this occasion, I did not get my moneys worth and would appreciate and refund
   

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5. U

   Ursula

   Dublin

   3 reviews

   4.0

   3 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We had afternoon tea and ate much later at the Christmas Market
   

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6. S

   Sandra

   N. Ireland

   1 review

   1.0

   1 review

   Dined on December 21, 2024

   1. Overall 1
   2. Food 2
   3. Service 3
   4. Ambience 3

   This was a disappointing Christmas experience. The warm starters were good, but the rest was not. We were served scones which were hard and had to be sent back. The sweet traybake items were not enticing or nice to eat, we left most of them. We won’t be returning.
   

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7. C

   Colleen

   N. Ireland

   1 review

   4.0

   1 review

   Dined on December 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lovely afternoon tea- plenty of food and lovely atmosphere.
   

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8. J

   Jennifer

   N. Ireland

   1 review

   5.0

   1 review

   Dined on December 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I would recommend the Festive Afternoon Tea. The food was great and the service was excellent. Everyone was so pleasant and very attentive. I look forward to returning again. Thank you.
   

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9. a

   anne

   VIP

   N. Ireland

   2 reviews

   5.0

   2 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 2

   Lovely service and food amazing. Waiter very polite and helpful
   

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10. M

    Michelle

    Las Vegas

    3 reviews

    5.0

    3 reviews

    Dined on November 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was delicious can’t fault anything, the staff were the friendliest I’ve encountered would def recommend it especially at Xmas time
    

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