Afternoon Tea at Headlam Hall

Review summary

1. D

   Dorothy

   County Durham1 review

   2.0

   Dined on February 27, 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Comfortable and cosy country house hotel elegance. Bit disappointed in sandwich offering (fillings were ungenerous and unexplained at the start). Scones were fantastic and lots of cream but first jam serving was again ungenerous. Posset was cloyingly sweet and the cream/fresh fruit tarts were too large - it's meant to be dainty stuff, right? and the pastry was both hard and too thick. Tea replenished only after we got up to request it. Had to ask for sugar bowl. Overall a disappointing experience.
   

   Is this helpful?

2. S

   Susan

   County Durham2 reviews

   5.0

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Good venue, lovely food but staff were not attentive. Food was placed on our table then no further interaction from staff
   

   Is this helpful?

3. A

   Anthony

   San Francisco3 reviews

   4.0

   Dined on August 3, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very Good afternoon Tea in very pleasant surroundings served by friendly and attentive staff
   

   Is this helpful?

4. OT

   OpenTable Diner

   County Durham1 review

   5.0

   Dined on June 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The afternoon tea was good value, good selection of food, scones were delicious. Staff were very attentive. Will definitely be going again
   

   Is this helpful?

5. HS

   HelenS

   County Durham1 review

   5.0

   Dined on March 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Totally relaxing, atmosphere wonderful in a beautiful building
   

   • 

   Is this helpful?

6. T

   Tony

   San Francisco3 reviews

   5.0

   Dined on February 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Relaxed and pleasant afternoon tea,friendly and efficient service of freshly prepared food in nice surroundings
   

   Is this helpful?

7. JW

   JoanneW

   County Durham4 reviews

   5.0

   Dined on December 11, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent as always, great food, friendly staff. Highly recommended
   

   Is this helpful?

8. CR

   ClareR

   County Durham1 review

   4.0

   Dined on December 5, 2023

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food and service were very good. The room was warm and cosy and very nicely decorated for Christmas. Our only gripe would be that we were charged a compulsory 10% gratuity per person. We weren’t given the option as to whether we paid this or not. We were prepared to leave a tip as the service was very good but we thought what we were charged was a bit steep. It wouldn’t stop us going again though.
   

   Is this helpful?

9. k

   kathleenf

   London1 review

   4.0

   Dined on October 19, 2023

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Nice room with a real fire, good food, ambience and service.
   

   Is this helpful?

10. JK

    JaneK

    County Durham1 review

    5.0

    Dined on August 25, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    The Afternoon teas comprised a range of tasty morsels and ample hot beverages. We had a lovely afternoon. Some of the gluten free tea items, unfortunately, were rather dry ie the fruit scone and the brownie, so a little below the very high standard I have come to expect from Headlam Hall.
    

    • 

    Is this helpful?