Acapulco - Marina Pacific

Review summary

1. A

   Andrea

   Orange County5 reviews

   2.0

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Got the special which was below par. Had to wait quite a while for any service even though there were mostly empty tables at first. Acoustics made it noisy so difficult to have a conversation. Would not go again.
   

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2. J

   Jocelyn

   Las Vegas1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the food & margaritas here. Our server, Bernardo, is always very polite and friendly!!!
   

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3. K

   Katy

   Las Vegas2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! Nice management! Everybody made us feel at home and went out of their way to give us a good night! We love Acalpuco! It was a very good night!
   

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4. K

   Katryna

   Las Vegas10 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Made reservations, showed up at least ten minutes early. Waited 15-20 minutes pass our reservation time for a table. Waitress took for ever to come greet us. But, she did some service recovery after the fact. Food was decent but, need to be replenished, and clean plates needed to be set out.
   

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5. E

   ELLEN VIP

   Palm Springs39 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a great meal and served with a smile by Bernardo. He made sure we were well cared for and that we had plenty to eat and drink! A great asset for this restaurant, making everyone feel like family.
   

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6. B

   Barbi VIP

   Los Angeles16 reviews

   4.0

   Dined on February 25, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   As always, our server, Jose is extremely accommodating and always very helpful in describing the menu. He clarifies which type of sauce, dressing on the side, rocks, no salt, which really makes the meal so enjoyable to know he is concerned about our overall experience. And, the restaurant is running a few specials right now that we really enjoy!
   

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7. J

   Janese

   Los Angeles2 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rosa is the best ! So attentive we appreciate her service
   

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8. OT

   OpenTable Diner

   Portland1 review

   4.0

   Dined on February 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   They really went above and beyond to accommodate our party of 16, even though only 11 attended. Their staff were incredibly communicative, confirming our reservation and ensuring our tables were ready before our scheduled time. Our specific table requests were also taken care of, and the staff remained friendly despite our energetic group. We had one server who handled our orders efficiently, with no issues or mistakes. The food was delicious, and the portions were generous for the price. Overall, it was a great experience, and I highly recommend! Will definitely return when in the area.
   

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9. E

   Ebonie

   Las Vegas1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Had a reservation at 8:15pm, was told it’s still 45min to an hour wait on top of my reservation. When we finally sat down we didn’t get any menus did get a drink order taken for 20 min. Once we ordered our drinks and food we waited over 35 minutes all we had was water and chips so we picked up our things and left because our movie was starting at 10pm. Probably won’t be coming back here.
   

   Acapulco - Marina PacificResponded on February 16, 2025

   Thanks for the review, Ebonie. We're truly sorry to hear about your experience at Acapulco - Marina Pacific. We understand how frustrating it can be to wait despite having a reservation, and we apologize for the inconvenience caused. We are taking your feedback seriously and will work on improving our service time management to avoid such delays in the future. We hope you'll give us another chance to provide you with the experience you deserve. Best, The Management Team
   

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10. Z

    Zack

    Los Angeles1 review

    1.0

    Dined on February 15, 2025

    1. Overall 1
    2. Food 5
    3. Service 1
    4. Ambience 5

    Had to wait a hour and had a reservation lol Like we weren’t upset until it got to the hour point. But like what’s the point of a reservation at that point, I guess.
    

    Acapulco - Marina PacificResponded on February 16, 2025

    Thanks for visiting us, Zack. We're sorry to hear about your wait time,. We understand that waiting can be frustrating, especially when you've made a reservation. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Your feedback is crucial to us, and we'll certainly take it into consideration. Thanks again for your feedback.
    

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