Acapulco - Marina Pacific

Review summary

1. K

   Katy

   Las Vegas2 reviews

   5.0

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service! Nice management! Everybody made us feel at home and went out of their way to give us a good night! We love Acalpuco! It was a very good night!
   

   Is this helpful?

2. K

   Katryna

   Las Vegas10 reviews

   4.0

   Dined on March 2, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Made reservations, showed up at least ten minutes early. Waited 15-20 minutes pass our reservation time for a table. Waitress took for ever to come greet us. But, she did some service recovery after the fact. Food was decent but, need to be replenished, and clean plates needed to be set out.
   

   Is this helpful?

3. E

   ELLEN VIP

   Palm Springs39 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a great meal and served with a smile by Bernardo. He made sure we were well cared for and that we had plenty to eat and drink! A great asset for this restaurant, making everyone feel like family.
   

   Is this helpful?

4. B

   Barbi VIP

   Los Angeles16 reviews

   4.0

   Dined on February 25, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   As always, our server, Jose is extremely accommodating and always very helpful in describing the menu. He clarifies which type of sauce, dressing on the side, rocks, no salt, which really makes the meal so enjoyable to know he is concerned about our overall experience. And, the restaurant is running a few specials right now that we really enjoy!
   

   Is this helpful?

5. J

   Janese

   Los Angeles2 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Rosa is the best ! So attentive we appreciate her service
   

   Is this helpful?

6. E

   Ebonie

   Las Vegas1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Had a reservation at 8:15pm, was told it’s still 45min to an hour wait on top of my reservation. When we finally sat down we didn’t get any menus did get a drink order taken for 20 min. Once we ordered our drinks and food we waited over 35 minutes all we had was water and chips so we picked up our things and left because our movie was starting at 10pm. Probably won’t be coming back here.
   

   Acapulco - Marina PacificResponded on February 16, 2025

   Thanks for the review, Ebonie. We're truly sorry to hear about your experience at Acapulco - Marina Pacific. We understand how frustrating it can be to wait despite having a reservation, and we apologize for the inconvenience caused. We are taking your feedback seriously and will work on improving our service time management to avoid such delays in the future. We hope you'll give us another chance to provide you with the experience you deserve. Best, The Management Team
   

   Is this helpful?

7. Z

   Zack

   Los Angeles1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 5

   Had to wait a hour and had a reservation lol Like we weren’t upset until it got to the hour point. But like what’s the point of a reservation at that point, I guess.
   

   Acapulco - Marina PacificResponded on February 16, 2025

   Thanks for visiting us, Zack. We're sorry to hear about your wait time,. We understand that waiting can be frustrating, especially when you've made a reservation. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Your feedback is crucial to us, and we'll certainly take it into consideration. Thanks again for your feedback.
   

   Is this helpful?

8. R

   Rody Wing

   Orange County3 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, great atmosphere, and wonderful waiter. It was a fun evening.
   

   Acapulco - Marina PacificResponded on February 16, 2025

   Hello Rody Wing, Thank you so much for your kind words and fantastic ratings! We're thrilled to hear that you had a fun evening at Acapulco - Marina Pacific. It's wonderful to know that you enjoyed our food, atmosphere, and service. We strive to create memorable experiences for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon. Best regards, The Management Team
   

   Is this helpful?

9. B

   Barbi VIP

   Los Angeles16 reviews

   5.0

   Dined on February 11, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 3

   The management and staff at the Acapulco restaurant in Marina Pacifica are very open and service oriented… And the food is great too! Our waiter, Jose, anticipates our every need before we even know it… He’s the best!
   

   Acapulco - Marina PacificResponded on February 16, 2025

   Hi Barbi, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our service and food at Acapulco - Marina Pacific. It's always our goal to make our guests feel comfortable and at ease. We're glad to know that we were able to provide you with the best service possible. We noticed that you rated our food a 4 on your visit, and we appreciate your feedback. We're always striving to improve our offerings and your feedback helps us do just that. We hope to welcome you back soon for an even better experience! Best regards, The Management Team
   

   Is this helpful?

10. J

    James

    Orange County7 reviews

    4.0

    Dined on February 9, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 5

    Always a great brunch. Lots of choices. Wonderful area.
    

    Acapulco - Marina PacificResponded on February 16, 2025

    Hey James, Thank you so much for your kind words. We're thrilled to hear that you enjoyed our brunch and found lots of choices. It's always a pleasure to serve you at Acapulco - Marina Pacific .. We look forward to welcoming you back soon! Best regards, The Management Team
    

    Is this helpful?