Acapulco - Costa Mesa

Review summary

1. K

   Kelly

   Orange County

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   We loved our waiter Roberto he was very attentive to us. For the food aspect, I was very disappointed in the choices. The turkey was very tough and dry. Also, the selection of foods was not worth the $40 a person.
   

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2. K

   Kathleen

   Orange County

   95 reviews

   vip
   5.0

   95 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We LOVE going to see our friends at Acapulco, especially Hector! Talk about 5 STAR service! Not only was the food spectacular (fajitas, tacos, enchiladas, rice/beans, margaritas, table-side guacamole, etc.), but everyone works SO IMPRESSIVELY as a TEAM at this restaurant! HECTOR is such a great person (and BRILLIANT!), but even when he gets very busy w/lots of customers, he still manages to make us feel special - EVERY TIME! The mgr stopped by and assisted us in making plans for our next visit, Thanksgiving! This place makes you feel like family when you arrive and you can't wait to return to such good food and WONDERFUL folks like Hector, the mgr and the gentleman who was delivering food from the kitchen. THANK YOU for the nice date night out! See you soon!
   

   Acapulco - Costa MesaResponded on November 18, 2024

   Good morning we appreciate the Awesome review on Hector's service and Hospitality. Thank you for the five star review
   

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3. K

   Konnor

   San Diego

   1 review

   vip
   2.0

   1 review

   Dined on November 16, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 3

   I came seeing the good reviews and the staff was very nice. However we can during happy hour and ordered some things off of that menu, the ceviche did not taste fresh and the quesadillas were 1000% canned chicken lol. I was at a loss for words, never in my life have I been to a sit down restaurant and was served fricken canned chicken, I am still in shock hahaha.
   

   Acapulco - Costa MesaResponded 6 days ago

   I apologize for letting you down on the food, please feel free to contact me at 714-754-6528. My name is Hector Ramos general manager of the restaurant and would like to hear more about your experience at our restaurant. Thank you for your feedback
   

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4. K

   Kathleen

   Orange County

   95 reviews

   vip
   5.0

   95 reviews

   Dined on October 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you are hungry for GREAT MX food, this Acapulco in CM, is the BEST place to go! The food ALWAYS tastes freshly made (which it obviously is!) and the staff (including our charming and professional Server, Hector) takes it over the top! The food was SO good, we ordered more To-Go so that we can have another great meal from Acapulco, at home. Thanks Acapulco and Hector! It was a fun evening! See you all again, very soon!
   

   Acapulco - Costa MesaResponded on October 28, 2024

   Thank you for the amazing review, Cheers : )
   

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5. g

   gunnar

   Charlotte

   36 reviews

   vip
   4.0

   36 reviews

   Dined on October 26, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was very good. The steak fajitas and the carne asada was chewy, definitely would recommend staying with other meats. Flavor was good on our other dishes. Nice waiter and they were more than willing to replace entree for different option.
   

   Acapulco - Costa MesaResponded on November 4, 2024

   Good morning and thank you for giving us feedback on the quality of the meat. We appreciate it
   

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6. T

   Tammy

   Portland

   2 reviews

   1.0

   2 reviews

   Dined on October 19, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   THE MANAGMENT DID NOT ACCOMODATE OUR LARGE GROUP WITH PROPER SERVERS. IT TOOK OVER AN HOUR BY THE TIME EVERYONE AT OUR PARTY WAS SERVED THEIR FOOD. A FEW MEALS WERE NOT EATEN DUE TO TEMPATURE AND TASTE OF THEIR MEAL. THE SERVER WAS SWEET BUT OVERWHELMED AND DID NOT HAVE ASSISTANCE FROM THE MANAGEMENT.
   

   Acapulco - Costa MesaResponded on October 25, 2024

   Good morning, I am sending you this message to apologize for the experience you had at our location. My name is Hector Ramos and I would like to hear more about your experience. Please contact me at 714-754-6528 when you have a moment. Thank you for your feedback
   

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7. N

   Nina

   Orange County

   1 review

   5.0

   1 review

   Dined on September 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Jose was fantastic! He did what he could with the large parties he had outside. He was very personable and gave us some great suggestions. Our food was good and our drinks were very good. The happy hour cadillac margaritas were with every penny. We'll be back again.
   

   Acapulco - Costa MesaResponded on September 30, 2024

   We appreciate you taking the time to write us a review, thank you for the five stars and comments on Jose's service
   

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8. M

   Miguel

   Mexico City

   20 reviews

   vip
   4.0

   20 reviews

   Dined on September 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Authentic Mexican restaurant with great food and awesome service in the Costa Mesa area.
   

   Acapulco - Costa MesaResponded on September 16, 2024

   Thank you for taking the time to write us a review. We appreciate it.
   

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9. J

   Jovanna

   Orange County

   1 review

   5.0

   1 review

   Dined on September 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was great! We were seated quickly and given a few minutes to look at the menu before placing drink order. Our server checked in on us periodically and they even sang Happy Birthday to my dad whom we were celebrating.
   

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10. E

    Elizabeth

    Los Angeles

    1 review

    5.0

    1 review

    Dined on September 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and drinks were amazing . We celebrated our mom’s birthday and customers service was amazing . Our waiter Victor was wonderful! Definitely going back .
    

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