390 Prime

Review summary

1. C

   Caroline

   Philadelphia1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 5
   4. Ambience 5

   So it says a seafood and steakhouse yet there is no seafood or steak on the menu they just didn't update the website. Given that I think they need to be more than five entrees to choose from.. however the braised short rib I had was very good, maybe not worth $30 per se but it was very good.
   

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2. J

   John

   Atlantic City2 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Having been to the restaurant numerous times since its opening, I was very disappointed to learn that the menu had been drastically changed and all of the steaks taking off the menu. The one menu item we always ordered had also been removed from the menu and the liquor offerings greatly reduced. We went there specifically on Saturday night because the website promoted a prime rib special meal only offered on Saturday. Not only was that not available but all steak offerings were not available. I do not plan on ever returning and that is personally disappointing because it is very close to home and previously had always enjoyed our dinners.
   

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3. V

   Veronica VIP

   New York City38 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The service and food were horrible! We received pieces of bread that were so hard they scraped your mouth, along with little balls of butter that were basically frozen and couldn't be spread. The waiter didn't give us napkins or water; customer service was horrible. Ended up ordering a Caesar salad and nacho dish, and I was appalled. The nachos were literally just dorritos, and the Caesar salad looked like a dish from kitchen nightmares. Needless to say, I asked for the check and got the heck out. As a Hilton Diamond member, I have never experienced anything like this. Will not be back.
   

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4. A

   Aristides

   New York City1 review

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   They changed their menu and completely removed all of their steak choices. They had Steak Frites on the menu but refused to cook the steak to our liking.
   

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5. D

   David

   Philadelphia1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Waited 25 minutes to be seated, didn’t have my table ready. Waited another ten minutes. Server was not great. Took 20 minutes to get a beer and a glass of water. Got apps quickly which then sat in front of us for another 25 minutes when we were done. Had to tell the waiter I was hungry for us to finally get food which was not that good either. Plus their menu is not the same as in the website. DO NOT GO
   

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6. N

   Navindra

   New York City1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 2

   We went on Valentine’s Day night and very weird all the steaks were not on the menu. Instead they only had steak frites as a choice for a steak option which is very different stated on the website. There were many people who sat near us who were delivered poor service and decided to up and leave. People who were sat before us were not spoken to. One couple was there a whole hour before us didn’t get anything but a salad they ordered. I myself was not delivered poor service, but I felt very uncomfortable eating when no one else was getting their food. Staff was not reacting the guest issues. It was just a very uncomfortable experience.
   

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7. D

   Destyni

   Unspecified1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had an amazing experience at this restaurant, the service was amazing, so was the food, 10 outta 10 definitely would eat there again
   

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8. K

   Kenneth VIP

   New York City16 reviews

   5.0

   Dined on February 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

    great food. Great value. Would gladly go back again.
   

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9. J

   Joe

   New York City3 reviews

   4.0

   Dined on January 24, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The Restaurant itself I thought was beautiful. Seeing as we were the only people in there it was very quiet. Our server Maria was very nice throughout the evening. Food wise it’s pricey. The rolls brought to the table weren’t very warm and tasted like they were a day old. $23 for Fried Calamari which was good but the portion was too small. The Ribeyes were cooked well, the sides are ala carte at $10 each. The French fries were very good, the baked potatoe skin seemed rubbery (get the fries) A glass of wine was $14, and the amount they give in the glass seemed equivalent to two shot glasses. Not a bad experience at all, but for the cost of this dinner you can go to a more established restaurant with a bigger selection (only 3 steaks to choose from)
   

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10. K

    Kenneth VIP

    New York City16 reviews

    5.0

    Dined on January 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The service was outstanding and the food and value even better. I would definitely recommend to everyone and I personally will be back again.
    

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