360 Sky Bar

Review summary

1. J

   Jenny

   Warwickshire1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 2

   As with other reviewers, we found the service poor. The was only one member of staff on for taking orders and serving food and drinks, although more staff appeared later. We brought poor service to someone's attention as positive feedback. They acknowledged they were aware of the staffing issues and are trying to resolve it. Therefore, to the management team, please improve your staffing issues ASAP. Your team were pleasant , but clearly ran off their fees and fighting to cope!
   

   360 Sky BarResponded 1 day ago

   Thank you for sharing your feedback, Jenny. We sincerely apologize for the service issues you experienced during your visit. We understand how important it is to have adequate staffing to provide the best possible experience, and we're actively working on improving this. We're glad to hear that our team was pleasant despite the challenges. Your comments are invaluable to us, and we’ll certainly take them on board as we work to enhance both service and overall experience. We hope to have the opportunity to welcome you back soon and provide a much smoother visit. 😊
   

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2. R

   Raquel

   Liverpool2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 5

   Lovely environment but food wasn’t good. A bit tasteless for all plates apart of the dessert ( it was actually very good ) asked my drink without lime and it came with lime. Haven’t sent back but annoying .They don’t do single shot of Baileys just double shot, I am wondering why?! I would give another go but didn’t meet my expectations. Customer service was ok.
   

   360 Sky BarResponded 1 day ago

   Thank you for your feedback, Raquel. We’re glad to hear you enjoyed the environment and dessert, but we're sorry that the food and service didn’t meet your expectations. We appreciate you bringing up the drink issue and the Baileys shot size, and we’ll certainly look into that. We take all feedback seriously as it helps us improve, and we’d love to welcome you back for a better experience next time. 😊
   

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3. E

   Elizabeth

   Cheshire2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   We have had a wonderful evening. The service was prompt and our drinks arrived quickly. The views were amazing . We will definitely return .
   

   360 Sky BarResponded 1 day ago

   Thank you for your lovely review, Elizabeth! We're so happy to hear you had a wonderful evening and enjoyed the service and stunning views. We can't wait to welcome you back for another great experience. 😊🌟
   

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4. d

   dawn

   London3 reviews

   2.0

   Dined on March 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Staff were very slow, we only had 3 drinks in 2 hours, every time the drinks were ordered they took about 30 minutes and each time we ordered they apologised for the wait or we had to chase the.drinks. Yet when we asked for the bill, they only took about 20 seconds to give us the bill and wanted us to pay straight away. One of the cocktails was served in a saucer glass but was hardly anything to it, the glass was only half full (the birds and the bees) and was definitely not worth the money.
   

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5. OT

   OpenTable Diner

   Liverpool2 reviews

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great evening - Chris the manager is exceptional. Incredibly hospitable as always !
   

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6. M

   Mauricio VIP

   Miami4 reviews

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 3

   Slow and poor service. Food was average. Overpriced. Nice location with Ok views if Liverpool but not worth it.
   

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7. V

   Valentine

   Liverpool1 review

   3.0

   Dined on March 8, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   It would be nice if we didn't have to wait 40 minutes for one Caesar salad. Who was even without eggs.
   

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8. H

   Heather

   Manchester5 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Birthday treat afternoon tea We had a lovely time staff very helpful muzaba couldn’t do enough for us and had a lovely sense of humour and made us feel very relaxed. The sun was shining and the view is outstanding we could see for miles. Our afternoon tea was delicious, sandwiches scones and sweet treats. Thank you we will be back.
   

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9. OT

   OpenTable Diner

   Dublin1 review

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Waited over 20 minutes to be served, ended up giving up and going to another bar. Really disappointed.
   

   360 Sky BarResponded on March 2, 2025

   Dear Anonymous, We're truly sorry to hear about your experience. Waiting that long without service is unacceptable, and we understand your frustration. This is not the standard we aim for, and we appreciate you bringing it to our attention. We’d love the opportunity to make things right. If you're willing, please reach out to us directly so we can follow up and hopefully invite you back for the experience you deserve. Thank you for your feedback, and we apologize again for the disappointment.
   

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10. D

    Debbi

    Liverpool1 review

    2.0

    Dined on March 1, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 4

    Very disappointed. Food was late waited 40 mins for drinks order and still had to reorder from another waiter. Food menue dosnt reflect as advertised small tapas portions not full menue. Food was cold when we finally were served . The view was good but not worth the the price we paid . My partner was still hungry after we left went downstairs for a meal . If you are looking for good food and great service avoid . If you want drinks and a view don't mind waiting then I suppose it's fine .
    

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