20 Stories Restaurant

Review summary

1. D

   Deb

   London

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   We actually left without eating. I booked a table on 4 Oct 2024 for Monday, 13 January 2025 and requested a window table as it was my birthday . I appreciate not everyone can have a window seat but thought we'd be in with a pretty good chance having booked at the beginning of October for a Monday in January No, all window tables had gone by the time we arrived at 12.45 for our 1pm booking. The menu is fairly concise and we had decided prior to arriving that we would order the rack of lamb for 2. We were informed they had just sold the last of the rack of lamb. We then attempted to order the lobster for two....NO that had all gone too. Apparently they had been very busy on the Sunday (which is of no interest to us) . As there was nothing else on the menu that we wanted we decided to leave . Really surprised that a restaurant of this quality (???) does not have the full menu available. Very disappointed
   

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2. M

   Michele

   Manchester

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   6 of us attended. Sunday dinners was great the steaks meals was dry and nothing special. Slow serving ce with drinks however the waiter was fab and friendly. For nearly £800 I wouldn’t say it was anything to shout about . One of us was waiting for parsley sauce for quite some time , er had to ask a few times for it.
   

   20 Stories RestaurantResponded 2 days ago

   Thank you for your review. We always strive to exceed expectation here at 20 Stories and I'm saddened to hear you didn't have the experience you were hoping for. I certainly take your comments on board and I hope we get the chance to welcome you back in the near future. Kind regards.
   

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3. L

   Liliana

   Yorkshire

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best experience we had, lately ! The staff is amazing! Food is excellent and the view is stuning ! A gorgeous location mixed with warm and good food. We will definitely return!
   

   20 Stories RestaurantResponded 3 days ago

   Thank you very much for such a great 5-star review. It is our priority to make sure all of our guests feel welcomed every time they come to our restaurant & we do our utmost to deliver the best quality food and drinks, so we are pleased to see you enjoyed all aspects of your recent visit. I hope to see you again soon. Kind regards.
   

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4. S

   Sintu

   London

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely love this place! The quality of the food and atmosphere together with its high quality service 10/10
   

   20 Stories RestaurantResponded 3 days ago

   Thank you for celebrating your special occasion at 20 Stories. We are delighted to read that you enjoyed the experience and we hope we managed to make your visit extra memorable. Kind regards.
   

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5. S

   Susan

   London

   28 reviews

   4.0

   28 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Brunch menu. A little rushed because needed to clear restaurant by 5pm for evening service. Fantastic views! Worth visiting the loos just for that. Enjoyed sitting out on terrace with drinks after meal.
   

   20 Stories RestaurantResponded 3 days ago

   Thank you so much for your review. We’re glad you enjoyed your evening with us. We hope to welcome you back in the very near future. Kind regards.
   

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6. G

   Georgia

   Liverpool

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The food unfortunately was overrated and overpriced. I think the cocktails really stood out but the food was a slight letdown. We found we had to work quite hard to enjoy the food which took away from the experience and enjoyment of the food.
   

   20 Stories RestaurantResponded 3 days ago

   Thank you for taking the time to share your feedback. It is very disappointing to learn that your dining experience didn't live up to your expectations and may I first and foremost apologise to you for this. We hope to be able to welcome you another time. Kind Regards
   

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7. S

   Steven

   Manchester

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Waiters were great, ordered caviar that was forgotten and sent after starters. Chef/waiters refused to take chicken off the bone for my daughter. When the bill was over £500 for 3 people I’d expect the chef to take chicken off the bone. Unfortunately the night was soured by the doorman being extremely rude to my daughter and speaking to her in an aggressive tone. I won’t be returning, even though the last 3 visits before this were perfect. The door men are rude and act like it’s a Wetherspoons not a high end restaurant where I’m spending over £500 on 3 meals.
   

   20 Stories RestaurantResponded 4 days ago

   Thank you for your constructive feedback. We're sorry to learn of the issues you experienced during your visit, we will most definitely look into this. We hope we get the opportunity to welcome you back in the future. Kind regards.
   

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8. C

   Christine

   Manchester

   4 reviews

   5.0

   4 reviews

   Dined on January 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   2nd visit love it so relaxing. Introduced my friend to this venue - think she will be back as she lived it too. Thanks to all the staff - great
   

   20 Stories RestaurantResponded on January 5, 2025

   I am delighted that you loved your second visit to 20 Stories. We put our guests' experience as our priority & your review reaffirms the hard work we put every day. Thank you so much for leaving us such a wonderful review and I hope to see you again soon. Kind Regards.
   

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9. G

   Garry

   Manchester

   2 reviews

   5.0

   2 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Classy restaurant with super city views and friendly, competent staff
   

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   20 Stories RestaurantResponded on January 4, 2025

   Thank you so much for taking time in writing your lovely review. We are so pleased you enjoyed your meal here and can wait to welcome you back. Kind Regards.
   

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10. K

    Karthik

    Manchester

    1 review

    5.0

    1 review

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went to bid farewell to 2024. We just loved it. We got a window table. It was great to sit, chat and have some great food, drinks and desserts. Overall it was a beautiful experience from all the people in 20 Stories MCR.
    

    20 Stories RestaurantResponded on January 2, 2025

    Thank you so much for your kind words. We're delighted to hear that you enjoyed the food and the service provided by the team. We strive to create a unique and unforgettable experience for our guests and we're glad that was accomplished during your visit. We appreciate your positive review and look forward to welcoming you back soon!
    

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