20 Stories Restaurant

Review summary

1. S

   Sam

   Manchester

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Overpriced. £370 for a 2 person on Christmas, no drinks included, not worth it by any stretch of the imagination
   

   Is this helpful?

   Report
2. B

   Beverley

   Manchester

   21 reviews

   1.0

   21 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   Below average food two plates of lettuce with a little meat, then bland turkey 2 roasts pots some carrots and loads of sprouts Tiny cake for dessert I'm sorry but I have no idea how you charge £160 per person for this Never ever again
   

   20 Stories RestaurantResponded today

   Thank you for your review. We always strive to exceed expectation here at 20 Stories and I'm saddened to hear you didn't have the experience you were hoping for. I certainly take your comments on board and I hope we get the chance to welcome you back in the near future. Kind regards
   

   Is this helpful?

   Report
3. L

   Lucy

   VIP

   Manchester

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food and service. Perfect Christmas Eve lunch
   

   20 Stories RestaurantResponded 2 days ago

   Thank you so much for your 5-star review. We really appreciate it. Kind regards.
   

   Is this helpful?

   Report
4. E

   Elizabeth

   Manchester

   5 reviews

   3.0

   5 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   Steak over cooked and had to be sent back (they did givecus free drink to apologise) . Not much atmosphere, not sure will return.
   

   20 Stories RestaurantResponded 3 days ago

   Thank you for your constructive feedback. We're sorry to learn of the issues you experienced during your visit, we will most definitely look into this. We hope we get the opportunity to welcome you back in the future. Kind regards.
   

   Is this helpful?

   Report
5. S

   Shawn

   Philadelphia

   1 review

   3.0

   1 review

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Great ambiance, good food, service needs improvement.
   

   Is this helpful?

   Report
6. G

   Georgiana

   Bristol

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I came with my partner to celebrate our anniversary and I was happy I booked this place. Florian, who looked after us, was very professional and friendly, making sure we are having a great experience. We felt welcome and look after. The service and food was 10/10. I will recommend this place to my friends and will definitely visit again. Fabulous view
   

   20 Stories RestaurantResponded 3 days ago

   Thank you so much for your lovely feedback. We're thrilled to see that you had a fantastic time during your most recent experience with us. We very much look forward to welcoming you again on many more occasions. Kind regards.
   

   Is this helpful?

   Report
7. R

   Rajinder

   Manchester

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Great place with great views. Service from Rachid was excellent. Seating was not great. Right under the AC on one of the coldest nights of the year. Was it necessary to have it blowing cold air on such a cold night? Starters were luke warm at best. They were taken off the bill. Main was better but partner was not allowed to change any of the dish. Wanted to swap sprouts for beans and was told no. Not sure if I’d visit again.
   

   20 Stories RestaurantResponded today

   Thank you for your constructive feedback. We're sorry to learn of the issues you experienced during your visit, we will most definitely look into this. We hope we get the opportunity to welcome you back in the future. Kind regards
   

   Is this helpful?

   Report
8. D

   Deborah

   Manchester

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service again from all staff was outstanding -special thanks to Mirco; my husband loved their interaction on the topic of wine Our food cooked to perfection too
   

   20 Stories RestaurantResponded 3 days ago

   Thank you so much for your lovely feedback. We're thrilled to see that you had a fantastic time during your most recent experience with us. We very much look forward to welcoming you again on many more occasions. Kind regards.
   

   Is this helpful?

   Report
9. V

   Vu

   Cambridge

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   The staff and service was amazing, from front desk, bar and servers! They really took care of us. Food was mediocre. With this place you will definitely be paying for aesthetics and not good quality food. We ordered the sea bass which came on a bed of risotto/barley, that was bland! We ordered a medium rare steak which came more to the medium side. Perhaps with it being Xmas it was too busy and the restaurant was overwhelmed.
   

   20 Stories RestaurantResponded 5 days ago

   Thank you for sharing your feedback. While I’m glad to hear that you enjoyed the service, I would like to apologise if the food you had was not up to scratch, it's not a regular occurrence for us and we pride ourselves on providing excellent service that matches the quality of our food. However, I will look into the issues you have raised so we can further improve. Kind regards.
   

   Is this helpful?

   Report
10. K

    Keith

    Kent

    2 reviews

    3.0

    2 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 1

    Stunning views of the city, reasonable food, albeit quite expensive but spoiled by the loud techno music thumping away
    

    20 Stories RestaurantResponded 5 days ago

    Thanks very much for taking the time to leave a review. Sorry to hear your experience wasn't 100% satisfactory. This is not a common occurrence for us; however, we appreciate your feedback as we are always striving to improve our service. Kind Regards
    

    Is this helpful?

    Report