101 Club Bar & Patio

Review summary

1. J

   Julian

   New Orleans

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   This was our Christmas Day Dinner. We were looking forward to dinner downtown. We left baffled by our experience and professionalism. The service was beyond terrible. Our server would probably make a better busser or bar-back. Less than subpar service. Avoidant. There was no pivot. Just bad. Ordered our drinks. After 15mins the server realized he forgot to put them in. Our starters were fine. We really enjoyed the burrata brulee. Empty glasses sat on our table. A busser literally stared at them before attempting to walk past them. Had to stop him to remove them. Cleared our plates and utensils before we were finished. Another starter came out and we had no utensils. Person who dropped them didn’t understand why they were gon, we didn’t understand why they took them. Ordered another round of drinks. Waited another 10mins for those. They just sat on the bar with servers standing around them. No teamwork displayed. Ordered our entrees for me the medallions ($28) for my husband the salmon and mashed potatoes ($20+). After 20mins the server came over to confirm with my PESCATARIAN husband if he ordered the CHICKEN. obviously not! Felt like our ordered hadn’t even been put in because we waited FOREVER. So much so that it felt the server began to avoid us. Eventually came over and offered us a round of drinks. We declined because the accumulation of terrible service kinda made us both OVER being there. Our dishes finally come out. His salmon is visibly undercooked. Like lightly seared and RAW in the center. My beef medallions were swimming in blood. Had the server ASKED how I wanted them he would have known I do NOT eat rare meat. They offered a re-fire. We were done! After the terrible CHRISTMAS DAY DINNER, They only felt inclined to remove the entrees and RESTAURANT FEE. for serving RAW /UNCOOKED food the bill should have been ZERO. The manager either didn’t care or was oblivious or didn’t care because they never came to rectify the terrible service/food situation
   

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2. L

   Loren

   Hawaii

   3 reviews

   5.0

   3 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was extremely good and the service attentive. Most of the indoor seating is high seats.
   

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3. f

   felicia

   Chicago

   1 review

   2.0

   1 review

   Dined on November 29, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   The check in was smooth. We were seated immediately. We were served water after about five minutes or so. We ordered drinks and after they were made they sat at the bar server pick up station for a whopping fifteen minutes. After placing our thanksgiving prefix dinner order in we waiting another twenty plus minutes for our food to come. When it did come we were highly disappointed. The three maybe four ounces of dry turkey meat we received was unpalatable. I had a large piece of skin in my turkey meat and two tiny pieces of jerky turkey. I was so embarrassed to have brought my wife and parents to this place. The food couldn’t even satisfy a mouse. The server assistant we had I think his name was Juan or Jesus was an absolute doll. The server we seen maybe twice. I am also in the hospitality business and I would have been embarrassed to put that food out and at $48 a plate. Needless to say my wife and I put together a feast the following day to make up for this disappointing experience. The eggnog martini was delicious! As well as the apple pie.
   

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4. OT

   OpenTable Diner

   Chicago

   1 review

   2.0

   1 review

   Dined on November 23, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Soooo unorganized. Went for the Disney parade. Buffet was very limited and food was cold.
   

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5. S

   SUSAN

   VIP

   Chicago

   43 reviews

   1.0

   43 reviews

   Dined on November 12, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Have been here before- and this was a complete disappointment. We were a party of 3. ! ordered lobster bisque and a pot pie. The other 2 of us ordered a salad to share and each had lamb chops. The soup came-- then the lamb-- then the pot pie. We asked where the salad was and were told it was coming. We said it was an appetizer and would have liked before the lamb- and canceled it. The lamb was thrown on a plate- very messy- - and rather bland. The pot pie looked like a childs portion. Won't be heading back anytime soon!
   

   101 Club Bar & PatioResponded on November 18, 2024

   Good Evening Susan, First and foremost, on behalf of my team, please accept our sincere apology for the experience you encountered in your last visit to 101 Club! Your feedback has been shared with the service and the culinary team and will be used as part of our continued training and improvement. Please contact me at 312-446-4755 for a second chance to redeem ourselves. Eric Benamara, Dir F&B
   

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6. J

   Joanne

   VIP

   Chicago

   37 reviews

   5.0

   37 reviews

   Dined on October 21, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food and service was amazing…very kind manager and staff. However…the lobster shareable was very disappointing. They forgot the lobster! Not sure if we will be back.
   

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7. A

   Anna

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and service. We had a large gathering for the group and they keep us well served. The weather was beautiful while seated out at patios. The noise from the streets were very loud due to the central location.
   

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8. A

   Adriana

   Mexico City

   2 reviews

   5.0

   2 reviews

   Dined on October 12, 2024

   1. Overall 5
   2. Food 4
   3. Service 2
   4. Ambience 3

   They need more staff it was really slow service. Although the current staff was really nice
   

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9. M

   Marina

   Naples

   7 reviews

   5.0

   7 reviews

   Dined on October 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful breakfast experience and came back for dinner. Seafood platter was great! Hidden gem close to Driehaus museum.
   

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10. M

    Mandy

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on October 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We sat outside and it was lovely. Service was excellent, and the food was good. Lamb ragu appetizer was especially nice.
    

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