Pino Bianco at Turning Stone

Review summary

1. C

   Cynthia

   Upstate NY

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Filet mignon is our go to meal. Excellent. Although could do a different veggie, Broccoli rabe not our favorite. Espresso crème brûlée very good.
   

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2. C

   Chelsea

   New York City

   1 review

   1.0

   1 review

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I am very disappointed with my experience I had recently. I took myself out for dinner and had reservations for 6:45 with requests for a booth/quiet area. I checked in twice and both times were told I needed to wait a few more mins so I got sat at 7pm, a server wasn’t poured me water without greeting and then when came by she dropped off bread and seemed very annoyed again without saying anything. It took 14 mins for my server to get to me and I ordered a glass of white wine which when it FINALLY came it was almost room temp, I ordered Utica greens and when they finally came they were like warm and delivered by a server asst. the very few times I saw my server she was very rushed and acted like I was just an annoyance but I watched her interact with other tables and was very pleasant and patient. I felt like I was treated less than because I’m by myself. I am in the industry and LOVE to go out and enjoy wine and treat myself to a great dinner and always tip 50% of my bill but not in this experience(I still tipped 20%). I actually decided to not order a full meal and only the rice balls partially because I was filled and partially because I wasn’t getting the great experience I was hoping for. I did order another glass of white wine and requested a glass of ice on the side which I did not get. When the check came it was just a set on the table and she quickly rushed off and said whenever your all set. For the ambiance and prices I expected a much better and friendlier experience that I have had in the past. Just because I am one person don’t ever under estimate your guests because now I’ve had a bad experience and won’t be back and the server lost out on a bigger tip. I also forgot to add I was sat in between two couples and by the kitchen both of which were opposite of my requests especially because I could hear the nonsense in the kitchen and the annoyed cooks yelling.
   

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3. P

   Patricia

   VIP

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our dinner was fantastic, they had a special on the menu for 2/22 of a 2lb whole lobster stuffed with homemade pasta, calabrian chili's and other spices that was so delicious and flavorful. Would be a wonderful addition to the menu. The service was excellent even though the restaurant was fully booked and busy. We had a wonderful server by the name Kelly. I would ask for her again. The asst manager James was outstanding checking on each table and assisting in every aspect of the restaurant. This was a very positive experience, and I cannot wait to go again. Thank you Patty M. D.
   

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4. G

   Greg

   New York City

   6 reviews

   5.0

   6 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoy our visits to Pino. Very consistent experience each time.
   

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5. F

   Flo

   VIP

   Nashville

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We choose Pino Bianco for dinner quite often. The food is very good and the service is great. We usually request Ann Marie or Chris. Both are spot on.
   

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6. T

   Tony

   New York City

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We showed up early and they accommodated just anyway. The food was very good. The service was excellent: quick, friendly, and personal. We were very happy with our choice!
   

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7. C

   Carolyn

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service. Waitress and support staff very attentive.
   

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8. M

   Melissa

   Washington DC

   11 reviews

   5.0

   11 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent. Server was attentive and friendly.
   

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9. A

   Amber

   Greater Boston

   5 reviews

   4.0

   5 reviews

   Dined on February 15, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good. They had a nice valentines menu. I had the chicken riggies, espresso martini and the bread and butter they serve was really good
   

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10. j

    joseph

    New York City

    2 reviews

    4.0

    2 reviews

    Dined on February 15, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Evening was great. Only down fall was being seated right next to the open kitchen was a bit noisey....
    

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