Pascal's Manale

Review summary

1. S

   Shelley

   VIP

   New Orleans

   13 reviews

   3.0

   13 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Overall food was okay but not as good as before. Waiter was nice but service took 2 1/2 hours for lunch and it wasn’t crowded!. We were frustrated. The back waiter/bus boy nice but needed way more training. Decorations were festive but Bathrooms and hallways were dusty, dishes piled up in open bins, the waiter ran out of saucers?!! Etc etc. Either short handed or poor management or both. The manager on duty wasn’t helping his staff by pitching in and doing “real” work. We waited so long to pay our bill we finally had to go and get the manager to charge our credit cards. This old grande dame restaurant needs ALOT of TLC.
   

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2. C

   Cam

   Mississippi

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Shrimp and Meat Ball Spaghetti was delicious. The service was excellent.
   

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3. C

   Cy

   VIP

   New Orleans

   133 reviews

   5.0

   133 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great food and great service. Revillion menu was outstanding - 4 delicious, generous servings.
   

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4. M

   Mark

   San Francisco

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very good N.O. “Hole in wall” restaurant. Have been several times in the past few years when we visit the big easy. BBQ shrimp poboy and stuffed shrimp were delicious. The house special BBQ shrimp were good but did not peel easy as usual. They were difficult to peel.
   

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5. C

   Catherine

   Denver

   1 review

   1.0

   1 review

   Dined 4 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   I’ve dined at Parcal’s Manale many times and have always enjoyed it. Last night, unfortunately, was one of the worst dining experiences I’ve ever had. We arrived for our 6:30 reservation and were quickly seated by the hostess and greeted by our server. It was all downhill from there. We were there for the reveillon dinner. Our waitress had no idea what we were talking about. We explained that there was a special menu and that we wanted to order off the regular menu as well. Our appetizers didn’t come out until 7:30, one hour after we were sat. It was a 30 minute wait between appetizers and soup, which was hurriedly brought out by a bus person, barely lukewarm. Another 30+ minutes wait between soup and entree. We sat for another 30 minutes after finishing our entrees without being offered coffee or dessert. We asked for our check, not bothering with dessert. Our waitress brought the check and disappeared again. A bus person took my credit card and we left, asking to speak with the person in charge on our way out. This was primarily an example of extremely poor management. The waitress had no idea what we were talking about when we mentioned the reveillon dinner. How is it possible that the staff isn’t aware of a special menu? In addition to our table, our waitress was tending to a large party in a separate room. Why would you have this waitress on a big party, while also making her responsible for a single table in a separate room? While our waitress came out a couple of times apologizing for the delay and promising that our food would be out soon, we rarely saw her during the 2 1/2 hours that we were there, mostly sitting and waiting. The manager was apologetic, offering to make it right the next time that we came in, but this night was pretty much ruined by extremely slow and inattentive service, and very poor management. The food was good, though it would have been better had it been served hot and in a timely manner. An extremely disappointing experience
   

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6. K

   Kalyn

   Mobile

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   I had the veal parm. It was like cutting into a deck of playing cards. Absolutely the worst piece of veal I have ever tried to eat. The food was so much better before it became a Brennan's restaurant. Was once a favorite but we are never going back. They removed it from our bill but the manager didn't care enough to come by to either apologize or ask my reason for sending it back.
   

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7. B

   Brenda

   New Orleans

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   Food was great but service was very slow. Waited over 30 minutes to get our cocktails.
   

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8. J

   Jay

   New Orleans

   2 reviews

   2.0

   2 reviews

   Dined on December 14, 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service substandard. Brought me the wrong entree. Had to wait for my entree while my wife already had hers.
   

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9. F

   Frank

   Fort Lauderdale

   17 reviews

   4.0

   17 reviews

   Dined on December 14, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very good food and very good service in a nice environment. This is the place for BBQ Shrimp. The eggplant appetizer, red fish special, veal parmigiana and bread pudding are also very good. It was loud and the tables are very close together. We could hear the couple at the next table arguing. The eggplant was the best thing we had, followed by the bread pudding, if the entrées were as good, 5 star all the way.
   

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10. D

    David

    VIP

    New Orleans

    5 reviews

    3.0

    5 reviews

    Dined on December 13, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3

    The restaurant was busy and seemed to be understaffed. Service was slow. Food was good.
    

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