Ostra at Mokara Hotel & Spa

Ostra at Mokara Hotel & Spa reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Paul

   New York City17 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious meal! Service was great! We had a really nice view of the Riverwalk which made our experience even nicer.
   

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2. S

   Stuart

   San Antonio4 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Oyster appetizer was great. Delicious! Main courses of halibut and redfish were cooked to death!! Dry and tasteless. We were told the blackened redfish was the signature dish. They may want to re think that
   

   Ostra at Mokara Hotel & SpaResponded 4 days ago

   Hi Stuart, Thank you for taking the time to share your feedback. While we're pleased to hear that you enjoyed the oyster appetizer and received attentive service, we regret that the main courses did not meet your expectations. Your comments regarding the halibut and redfish are taken seriously, and we will share them with our Culinary team for immediate review and improvement. We appreciate your insights and hope you'll consider giving us another opportunity to provide an exceptional dining experience.
   

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3. M

   Maureen

   Dallas37 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sat outside beautiful setting. Food was excellent. I had the halibut and my husband had the scallops. No complaints. Highly recommend
   

   Ostra at Mokara Hotel & SpaResponded 4 days ago

   Hi Maureen, Thank you for your kind words and recommendation! We're delighted to hear that you enjoyed the beautiful outdoor setting and that both the halibut and scallops were to your satisfaction. It's always wonderful to hear that we left such a great impression! We truly appreciate your support and hope to welcome you and your husband back again soon!
   

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4. J

   Jeffrey VIP

   New York City27 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is our first time in San Antonio. Our dinner at Oates had been by far our best. The food is excellent and was served at a leisurely fine dining pace. Our waiter was Nick who could not have been better or more professional! He explained many dinner options and his recommendations were spot on!!
   

   Ostra at Mokara Hotel & SpaResponded 4 days ago

   Hi Jeffrey, Thank you for your wonderful review and for choosing to dine with us during your first visit to San Antonio. We're thrilled to hear that your experience at Ostra was the highlight of your trip! It's especially rewarding to know that Nick provided such knowledgeable and professional service. We truly appreciate your feedback and hope to welcome you back for another exceptional dining experience in the future.
   

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5. J

   James VIP

   Orlando2 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The waiter was fantastic. As was the bartender and host staff.
   

   Ostra at Mokara Hotel & SpaResponded on May 5, 2025

   James, Thank you for your kind words about our team. We're thrilled to hear that your experience with our team, from the server to the bartender and host staff, was fantastic. We truly appreciate your feedback and hope to have the pleasure of serving you again in the future.
   

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6. D

   Dawn

   Tampa8 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food quality was excellent, great taste and beautiful plating. Service was attentive. We sat outside by the riverwalk, one row back to avoid being too close to people walking back and forth.
   

   Ostra at Mokara Hotel & SpaResponded on May 7, 2025

   Hi Dawn, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed the food quality, attentive serve, and your dining experience by the River Walk. We appreciate your thoughtful note about seating preferences and are glad you found a spot that suited you. We hope to have the pleasure of welcoming you back soon!
   

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7. A

   Adrianne

   Tampa7 reviews

   5.0

   Dined on May 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely dining experience. Our waiter, Genaro, was friendly, knowledgeable, & very helpful & accommodating. Cocktails were excellent. Caesar salad was fresh & delicious. Shrimp Diablo very tasty. I'd definitely go back.
   

   Ostra at Mokara Hotel & SpaResponded on May 5, 2025

   Adrianne, Thank you for your thoughtful review! We're delighted to hear that you had a great dining experience with us and that Genaro made such a positive impression. It's great to know you enjoyed the cocktails, Caesar Salad, and Shrimp Diablo. We truly appreciate your kind words and look forward to welcoming you back soon!
   

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8. C

   Carlos

   San Antonio1 review

   5.0

   Dined on April 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From start to finish, Y'all were amazing!! Set a little Birthday brunch for my wife and and our first interaction started with a "Happy Birthday" and then a little song from our server Emily. The food was excellent and the service was even better. We are from San Antonio so were not visiting and hardly ever ever go downtown but, we will for sure be back!! I mean...come on....even had free valet. You all one us as patrons for life!! Till we see you again!!
   

   Ostra at Mokara Hotel & SpaResponded on May 1, 2025

   Carlos, Thank you so much for this heartfelt review! We're absolutely thrilled to hear that your wife's birthday brunch was such a memorable experience, from the warm welcome to the personal touch from our server, Emely, and even the valet service. It means the world to us to know that we left such a positive impression, especially since you're local and don't often venture downtown. We can't wait to welcome you both back and please consider us honored to have you as patrons for life.
   

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9. P

   Phyllis VIP

   Cincinnati196 reviews

   4.0

   Dined on April 24, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely to eat on the river walk (definitely sit outside for the ambiance). Food was good (don’t miss the betard - delicious) and the service outstanding!
   

   Ostra at Mokara Hotel & SpaResponded on April 28, 2025

   Hi Phyllis, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed dining along the River Walk and that our team helped create a positive experience. Your comments regarding the service are truly appreciated, and we will do our best to recognize the server who assisted you. We hope to have the opportunity to welcome you back soon.
   

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10. L

    Laura VIP

    Chicago8 reviews

    1.0

    Dined on April 20, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3

    dined there quite a few times and kept going back for great sangria's and bone marrow- unfortunately brunch had neither. Sangria's were completely different (bad)and we did not drink them, i ordered another drink and my husband stuck with water. Waitress came over multiple time and after bringing another drink did not ask if anything was wrong with sangrias since they were full on the table, so i told her myself that they were very bad but was completely ignored which was surprising at what seemed a higher end restaurant. When check came we saw that we were charged both sangrias $30 each/ so we paid the check and left with full sangrias still on the table.
    

    Ostra at Mokara Hotel & SpaResponded on April 28, 2025

    Dear Laura, Thank you for sharing your recent experience with us. We’re truly sorry to hear that this visit did not meet your expectations and that the sangria and service were disappointing. Your feedback is taken seriously, and we will be reviewing this with our team to ensure these concerns are addressed. We value your loyalty and hope to have the opportunity to provide you with a much better experience in the future.
    

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