Ostra at Mokara Hotel & Spa

Ostra at Mokara Hotel & Spa reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Phyllis VIP

   Cincinnati195 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely to eat on the river walk (definitely sit outside for the ambiance). Food was good (don’t miss the betard - delicious) and the service outstanding!
   

   Ostra at Mokara Hotel & SpaResponded 1 day ago

   Hi Phyllis, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed dining along the River Walk and that our team helped create a positive experience. Your comments regarding the service are truly appreciated, and we will do our best to recognize the server who assisted you. We hope to have the opportunity to welcome you back soon.
   

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2. L

   Laura VIP

   Chicago8 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   dined there quite a few times and kept going back for great sangria's and bone marrow- unfortunately brunch had neither. Sangria's were completely different (bad)and we did not drink them, i ordered another drink and my husband stuck with water. Waitress came over multiple time and after bringing another drink did not ask if anything was wrong with sangrias since they were full on the table, so i told her myself that they were very bad but was completely ignored which was surprising at what seemed a higher end restaurant. When check came we saw that we were charged both sangrias $30 each/ so we paid the check and left with full sangrias still on the table.
   

   Ostra at Mokara Hotel & SpaResponded 1 day ago

   Dear Laura, Thank you for sharing your recent experience with us. We’re truly sorry to hear that this visit did not meet your expectations and that the sangria and service were disappointing. Your feedback is taken seriously, and we will be reviewing this with our team to ensure these concerns are addressed. We value your loyalty and hope to have the opportunity to provide you with a much better experience in the future.
   

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3. S

   Stephanie

   San Antonio1 review

   3.0

   Dined on April 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The portions are small and lack luster for fine dining.
   

   Ostra at Mokara Hotel & SpaResponded 1 day ago

   Stephanie, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding portion sizes and overall value. We appreciate your comments as they help us identify opportunities for improvement. We hope to have the opportunity to better serve you in the future.
   

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4. M

   Mike VIP

   Hawaii1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate outside at the Ostra on the SA Riverwalk for dinner on 4-12-25 starting with shrimp cocktail. I christened Nick as, “The best server on the Riverwalk”, because he gave us an extra basket of their delicious warm bread, and great advice how to order their filet with a little pink inside. I had eaten over done and under done steaks on the Riverwalk before. Nick with over 10 years experience, definitively said order it medium-well done- and was he right. It was a wonderful meal for my wife and I. Later, while we people watched with drinks and Lava cake, Nick came by with a fan for extra comfort.
   

   Ostra at Mokara Hotel & SpaResponded 1 day ago

   Mike, Thank you for taking the time to share such a thoughtful and detailed review! We’re thrilled to hear you and your wife enjoyed your evening with us at Ostra. We’re especially grateful for your kind words about Nick. We know we are lucky to have him on our team, and we will be sure to share your compliments with him. It’s wonderful to know that the food, service, and atmosphere all contributed to a memorable experience. We look forward to welcoming you back for another relaxing and delicious visit by the Riverwalk!
   

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5. E

   Erica VIP

   Seattle10 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   This is our go-to spot anytime we have guests from out of town or find ourselves downtown at breakfast time. The location is convenient and there’s quiet outdoor seating, crowd pleasing food at a good price, and reliable service. Valet can be validated at the restaurant.
   

   Ostra at Mokara Hotel & SpaResponded 1 day ago

   Erica, Thank you for sharing such a fantastic review! We’re honored to be your go-to spot when you’re downtown or hosting out-of-town guests. We’re delighted to hear you enjoy the convenient location, outdoor seating, and crowd-pleasing menu. Your continued support means the world to us, and we look forward to welcoming you back for many more visits.
   

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6. N

   Nina VIP

   San Antonio8 reviews

   5.0

   Dined on April 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great anniversary celebration at the restaurant. The waiter was so very friendly, fast and wanted to make our evening special. Food was excellent- especially the shrimp dumplings. They made my cocktail to my specific instructions and were very accommodating. Will definitely go back again.
   

   Ostra at Mokara Hotel & SpaResponded 1 day ago

   Nina, Thank you for celebrating your anniversary with us and for sharing such a thoughtful review. We’re thrilled to hear you enjoyed the food, cocktails, and attentive service and we’re especially glad the shrimp dumplings were a highlight! It was our pleasure to help make your evening special, and we can’t wait to welcome you back again soon.
   

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7. L

   Lynette VIP

   San Antonio28 reviews

   4.0

   Dined on April 6, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   We had a delightful Sunday brunch with excellent menu options and attentive service.
   

   Ostra at Mokara Hotel & SpaResponded 1 day ago

   Hi Lynette, Thank you for joining us for Sunday brunch and for taking the time to share your wonderful feedback. We're delighted to hear you enjoyed the menu options and attentive service. Your comments truly mean a lot to our team. We appreciate your support and look forward to welcoming you back for another delightful experience soon.
   

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8. M

   Mike VIP

   Philadelphia103 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful brunch at Ostra in San Antonio. The Barbacoa Croque Madame was the one of the best things I have ever eaten! Beautiful restaurant and Patio, good service and delicious food!
   

   Ostra at Mokara Hotel & SpaResponded 1 day ago

   Mike, Thank you for taking the time to share such a great review. We’re thrilled to hear you enjoyed your brunch with us at Ostra, and that the Barbacoa Croque Madame made such a memorable impression. We're delighted you loved the food, service, and our beautiful patio. We can’t wait to welcome you back for another delicious visit soon!
   

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9. L

   Lynn

   Little Rock1 review

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had the American breakfast. Very good with generous portions.
   

   Ostra at Mokara Hotel & SpaResponded 1 day ago

   Hi Lynn, Thank you for your wonderful review. We’re thrilled to hear you enjoyed the American breakfast and found the portions generous. We truly appreciate your kind words and look forward to welcoming you back again soon for another great meal.
   

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10. P

    Pietro

    San Francisco19 reviews

    2.0

    Dined on April 5, 2025

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    Food not as good as expected for the price. Salad appetizer not good.
    

    Ostra at Mokara Hotel & SpaResponded 1 day ago

    Dear Pietro, Thank you for taking the time to share your feedback with us. We're sorry to hear that your dining experience did not meet your expectations, particularly with the salad appetizer. Your comments are important to us, and we will review them with our Culinary team. We hope to have the opportunity to serve you again in the future and provide a more enjoyable experience.
    

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