Leonora

Review summary

1. E

   Emy

   VIP

   Nashville

   14 reviews

   1.0

   14 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   The wait-staff was not trained. Our entrees were brought out before they ever cleared our appetizer course plates bcse the waitress never came back to the table after she took our courses-out order - so the servers scurried back o th kitchen with our entrees where they sat for another 5-10mins before someone came to clear our plates. At one point we poured our own water refills. When my husband ordered a 3rd vodka tonic the waitress said “A THIRD ONE!?!” 🤯 I wasn’t ready to be judged by our waitress who should be eager for a bigger tab to get a bigger tip… 🙄 I was drinking rose. I got one glass, ordered a 2nd. They poured about 2oz in my glass and left the table - when I asked what was going on the waitress (who we had to flag down for any attention) said they were “looking” for more rose. When I went to the desert buffet there was a full bottle of open rose sitting with many other open bottles of wine - like the wait staff didn’t even know they were there… and who doesn’t have rose on NEW YEARS EVE!?!? There seemed to be NO ONE in charge - NO ONE knew who was on first. The girl at the front/hostess stand took our coats before we sat for dinner - no claim ticket was given - which were then “misplaced” for 15mins after we were ready to leave. 3 wait staff scurried in and out of a crammed closet by the bar for 10mins and eventually came out to ask my husband to go in and dig through the coats to find ours. My husband paid $1700 for 4 adults and 2 kids for NYE which included gratuity that was definitely not earned. The kids never even got their desert for the 3-course meal. For Vail I would have expected MUCH more. A colossal waste of money and a pretty awful New Year’s Eve experience. We will NEVER go back there. I would suggest you don’t either. While some of the food was good - it was COLD - and the overall experience ruined the whole event. So disappointed.
   

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2. C

   Candee

   Kansas City

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Booked this for NYE! I must say I was a bit disappointed . The cost was ridiculous for the value. It appeared that the restaurant was understaffed and the event wasn’t well thought out. The staff was very kind but too overwhelmed for the number of guests they had. The room we were in for dinner, had a large group already seated in the back of the room when we arrived. They were very loud and disruptive and that unfortunately ruined our experience of a nice NYE dinner and even caused other patrons to ask to be moved to the other room. . The after party at the bar downstairs was a flop. The owners of the hotel, reserved one of the largest tables for their party, leaving their paid guests to mostly stand. It was overly crowded, the bar tenders were very busy and appeared overwhelmed, leaving some guests flustered trying to get drinks, I must say they were excellent though with the staff they had to work with. Great attitudes and always smiling! There was no dance floor in the bar which would have been nice as well. I paid for the meals and received a confirmation e mail that stated that myself and my guest would get free entry into the after party bar. Upon arriving at the bar, I had to produce a receipt from dinner and show the waitress my e mail confirmation to not have to pay a cover. Seemed ridiculous to not have a better system knowing who got entry and who didn’t without paying a cover charge. Maybe next time, have tickets that you receive once you pay for the meal, for people to show at the door or something. With the cost of the previous meal , having to pay a cover for the bar after party seemed ridiculous for anyone to have to pay. I would like to give a shout out to the bar tenders at the after party bar and waitress staff at Leonora they were very attentive and professional.
   

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3. OT

   OpenTable Diner

   Mexico City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved the breakfast ! First time in Leonora and so far we love it
   

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4. K

   Kelley

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful experience with a group of 8 - 4 adults and 4 children. Service was prompt and we all enjoyed our meals. All the appetizers were great, the pork belly was our favorite. I had the Salmon, the gnocchi with it was amazing. Highly recommend.
   

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5. C

   Christina

   VIP

   New York City

   4 reviews

   3.0

   4 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 2

   Made the reservation 2 weeks in advance and was only able to get an 8:15pm reservation for 6 of us. I wrote in the note to notify me if we could come earlier. One week before the reservation I was already denied an earlier time slot. I wrote back and asked to let me know the day before or day of but never heard back. We arrived at 8:15pm for our reservation and were seated in a room all empty tables except for one that was already eating dinner. The room needs updating, music, and obviously we could have arrived much earlier. The bar area around the corner is a much better spot to have dinner. The slice of apple pie for dessert should have been served warm. Waiter was excellent. He is originally from Louisiana.
   

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6. K

   Kacie

   VIP

   Charleston

   4 reviews

   1.0

   4 reviews

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food awful and staff spoke very little English. Slow service.
   

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7. A

   Anne

   VIP

   Washington DC

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   The food is good but they either need new wait staff or more waiters as a 2 dish meal took 2.5 hours.
   

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8. J

   Jennifer

   Tampa

   1 review

   5.0

   1 review

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate at Leonora for Christmas Dinner, and it was really good. The steaks were cooked as requested, the prix fixe menu had the right options for our party of 8. Our server was really sweet and ensured we had a good experience from beginning to end. This was our second time at Leonora - we’ll come the next time we’re in town.
   

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9. J

   JoAnn

   Seattle

   3 reviews

   5.0

   3 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and service!! Highly recommend!!!!!!
   

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10. C

    Cammila

    Miami

    3 reviews

    1.0

    3 reviews

    Dined on December 25, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    Honestly the service was subpar, with lack of knowledge of their own food or wine. There was missing menus, silverware, and the waitress forgot our wine pairing. The beef tenderloin on the Christmas ment was mediocre and burnt. Many people in our party felt ill after dining here. Very unfortunate.
    

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