Le Zoo

Review summary

1. LL

   LeaL

   VIP

   Miami

   28 reviews

   3.0

   28 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Steak was cooked unevenly Sever was it friendly or accommodating and dropped tray full of dishes and glassware
   

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2. P

   PATTIE

   VIP

   Philadelphia

   10 reviews

   5.0

   10 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gabriella was a very attentive and professional server. The food was served hot and it was delicious !
   

   Le ZooResponded today

   Hey PATTIE, We're thrilled to hear that you had a great experience at Le Zoo! It's wonderful to know that our team, more specifically Gabriella; provided you with attentive and professional service, as well as delicious food. We strive to deliver the best to our guests, and your kind words are a testament to our efforts. We look forward to welcoming you back soon for another delightful meal. Best Regards, Justin Maas General Manager
   

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3. D

   Denise

   VIP

   New York City

   107 reviews

   5.0

   107 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food with a casual atmosphere We love the staff. Very kind and attentive Great options on the menu
   

   Le ZooResponded today

   Greetings Denise, Thank You, for your 5 star review! We look forward to having you with us again soon. Best Regards, Justin Maas General Manager
   

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4. K

   Kaisa

   VIP

   Miami

   27 reviews

   5.0

   27 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   LOVE Le zoo. Best restaurant in bal harbor shops! Everything is delicious - you can’t go wrong !
   

   Le ZooResponded today

   Hey Kaisa, We're overjoyed to hear that you love Le Zoo! It's our pleasure to serve you the best in Bal Harbour Shops. We're thrilled that our food, service, and value met your expectations. We appreciate your 5-star review and look forward to serving you again soon. Cheers, Justin Maas General Manager
   

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5. M

   Morris

   VIP

   Toronto

   18 reviews

   5.0

   18 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tonight there were 8 of us and as usual had a great time. After cocktails our appetizers arrived which were shared by all. Our main dishes were all served hot and delicious and just as ordered. Thereafter, we had some hot drinks and shared 3 desserts. All in all, a nice way to spend the evening with friends. Already, have two more reservations booked.
   

   Le ZooResponded 1 day ago

   Thanks for the review, Morris! Welcome Back! We're thrilled to hear that you and your friends had a great time at Le Zoo. It's always a pleasure to serve our guests and we're glad to know that our appetizers, main dishes, and drinks hit the mark for you. We're also pleased that you enjoyed the hot drinks and desserts. We look forward to welcoming you back soon! Best Regard's, Justin Maas General Manager
   

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6. DN

   DanielN

   New York City

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nice and elegant, good table service, bad experience with the bar man ,
   

   Le ZooResponded 1 day ago

   Thanks for the review, DanielN! We're delighted to hear that you enjoyed our elegant ambiance and found our table service to be good. We're sorry to hear about your experience with the bar staff. We strive to provide a welcoming environment for all our guests, and we apologize if we fell short this time. Your feedback is valuable and will be shared with our team to improve our service. We hope to have the opportunity to serve you again soon. If you would like to further discuss the details of your experience, please do not hesitate to reach out to me directly. Best Regards, Justin Maas General Manager
   

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7. I

   Inesa

   Greater Boston

   8 reviews

   5.0

   8 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful time at this very charming place. Our food and service were impeccable Thank you
   

   Le ZooResponded 1 day ago

   Hi Inesa, We're overjoyed to hear that you had a wonderful time at Le Zoo! It's heartening to know that you found our food and service impeccable. Your kind words mean a lot to us. We always strive to provide a memorable experience for our guests. Thank you for taking the time to leave us this wonderful review. We look forward to welcoming you back soon! Best Regards, Justin Maas General Manager
   

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8. S

   Safa

   New York City

   13 reviews

   5.0

   13 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Dining here never disappoints! The food quality is very good. In fact you will have the best Pizza in Miami area here! I highly recommend the warm shrimp salad, it’s so delicious. The service is great as well. Le Zoo is a favorite of ours!
   

   Le ZooResponded 1 day ago

   Thanks for the review, Safa! We're thrilled to hear that you enjoyed your dining experience with us at Le Zoo. We take pride in our food quality and it's wonderful to know that you loved our warm shrimp salad. We're also glad to hear that our service met your expectations. We look forward to serving you again soon! Best Regards, Justin Maas General Manager
   

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9. J

   Jaqueline

   Miami

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Perfect, pleasant atmosphere and professional and friendly service. delicious creme brüllé
   

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10. B

    Belkis

    Baltimore

    2 reviews

    2.0

    2 reviews

    Dined 7 days ago

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2

    Will not repeat. Waited 45 min for my reserved table, had to ask for the food fast since the kitchen was closed.
    

    Le ZooResponded 6 days ago

    Thanks for the review, Belkis, We're sorry to hear this about your experience at Le Zoo. We understand how frustrating it can be to wait for a table. However we did attempt to seat you at a table within 15 minutes of your arrival and you then asked for an indoor table. We do our best to honor all requests, with the limited amount of the tables in our indoor dining room, this does add additional wait time. We do apologize for the inconvenience caused and we assure you that it was not our intention. We hope you will give us another chance to serve you better. Best Regards, Justin Maas General Manager
    

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