Laurel Court Restaurant & Bar - Fairmont San Francisco

Review summary

1. L

   Larissa

   San Francisco

   4 reviews

   2.0

   4 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   Wanted so much to love this . Heard good things from people I trust who had visited in the past . However, food minuscule and average . Tea nothing close to special. But the biggest complaint is that it was incredibly overpriced. Kind staff , but overworked and too busy with other customers to make us feel like the 800$ price tag for a party of four (one a child) was even remotely worth it . Even if it cost 200$ I would’ve felt cheated. The elf magician , the piano player, and the ambiance were the highlights . Went home and ate frozen pizzas from Cosco.
   

   Is this helpful?

   Report
2. P

   Phyllis

   Wilmington

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   It was a wonderful time with mother and daughter to spend time together during the holidays.
   

   Is this helpful?

   Report
3. C

   Chenoa

   Hawaii

   5 reviews

   2.0

   5 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   Sad to say that afternoon tea is not worth it. Despite the beautiful holiday decorations and overall beauty of the historic hotel; the food and even brand of champagne was disappointing. The only thing that tasted good was the actual tea. Lack of quality ingredients, cheap cookies, and sandwiches were, well….disgusting.
   

   Is this helpful?

   Report
4. J

   Jamie

   VIP

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Overall the food was okay but for a $200 per person menu they should make sure everything in the menu are sent to the table- we had to ask for the missing biscuits and scones after we finished all other food before they realized oh yes they were never sent.
   

   Is this helpful?

   Report
5. S

   Saul

   London

   22 reviews

   4.0

   22 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great Night - Good Service and Food Choice - Nice to have live music
   

   Is this helpful?

   Report
6. P

   Patrick

   VIP

   San Francisco

   9 reviews

   1.0

   9 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The quality of the food buffet and the overall experience were a let down. It is not the same as it was in years goneby. The selections were of poor quailty. The buffet spoke of 'saving money'. For the price it was terrible. In all likelihood we will not spend this kind of money for such a disappointing buffet.
   

   Is this helpful?

   Report
7. S

   Su

   VIP

   San Francisco

   164 reviews

   4.0

   164 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   We dine on Christmas every year. Our table was nice. The service was adequate. We had to request refills of coffee and champagne . The food was was ordinary .Since Covid seems like the cost increased but not the quality of food. We go for the atmosphere . The service and food was sufficient but not what I expect for the price. I understand it must be a bummer to work on Christmas. We are very grateful to those who work and make the experience enjoyable. I love the vibe of the fairmont. I’d return next year hoping for a better experience.
   

   Is this helpful?

   Report
8. B

   Beverly

   VIP

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed an absolutely beautiful Christmas dinner at Laurel Court. Highlights included the live Christmas jazz trio that so beautifully captured the mood of the families celebrating together, awesome dessert selection (wow!), and huge, artful charcuterie and vegetable displays. We loved the assortment of dim sum favorites, and the carving stations, along with yummy salads, breads, soups (lobster bisque!), and other side dishes. We appreciated the family-friendly menu as well, with the table of children's favorites, which were a big hit with our 5 year old and 1 year old. The staff were so friendly and helpful, and everything was first class. After our dinner, we visited the Fairmont Gingerbread House, and took in the gorgeous Christmas decor of the hotel. Altogether it was an excellent Christmas day, and we thank all the staff at the Fairmont who worked on the holiday to give us this magical experience. Thank you!
   

   Is this helpful?

   Report
9. A

   Audrey

   San Francisco

   4 reviews

   3.0

   4 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   The ambiance was really nice, especially with all of the Christmas decorations and the live music. The food was just ok unfortunately. Not a lot of vegan options and only some dishes were labeled with dietary restrictions. I thought the food could have been more creative and festive for Christmas, especially considering the cost of the buffet per person. The food selection could have been for any random day, not specifically for Christmas. I also thought there would be more food options than there were. The champagne was nice but the coffee was also just ok.
   

   Is this helpful?

   Report
10. m

    michele

    San Francisco

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Christmas lunch buffet was the best here @ Laurel Court
    

    Is this helpful?

    Report