Restaurants near Crimson Laurel Gallery

The hostess/host of the restaurant were completely overwhelmed. The line to check in for reservations was long and it was unclear if guests should go to front of line to let the restaurant know the party was there for their reservation, as the time for the allotted reservation was past due to the long wait. we were sat for dinner 30 min late which created a problem to make our biltmore house tour . We had made adequate time between dinner and tour time, (90 minutes) but the late seating made dinner a rush instead of a pleasure. The host looked anxious and did not greet us or take the initiative to explain everyone was being seated late and they were running behind. Instead he avoided eye contact and customers were left standing in line worrying their reservation was not being honored or unsure if they should go to the front of the line try to check in to let them know their party was there. Bad first impression. Despite that .. our server, Carmen , was calm, relaxed and very pleasant. She was efficient, yet friendly and our food came out quickly and was delicious. She saved the day .

Great food and atmosphere. Bhim, our server, was fantastic!

I wish I could give more than 5 stars on “service”, because our server, Lindsey, was *phenomenal*!! At first I was kind of internally laughing at how often she called us “friends” in her initial greeting… but by the time we left, we truly felt like friends! Lindsey is genuine & efficient. Two of the leading qualities you want in your team members!

Victor provided amazing service. The food was absolutely phenomenal, as usual. I was happy to celebrate my birthday for a second night at the Americano. I was just there a couple nights prior to celebrating with a different group of people. This place is really a gem!

Great anniversary dinner! Excellent food and drinks with a chill environment