Laili

Review summary

1. A

   Amanda

   San Francisco

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our time there for dinner! Appreciate our time there.
   

   • 

   LailiResponded 1 day ago

   Thank you for dining with us! We're so glad you enjoyed your time at Laili and appreciate your kind words. We look forward to welcoming you back again soon! Sincerely, Xander N. GM Laili Restaurant
   

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2. S

   Sara

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my daughter’s birthday and the entire staff was incredibly professional and attentive. The food was excellent and timely. The outdoor patio was gorgeous!
   

   LailiResponded 1 day ago

   Thank you for celebrating your daughter’s special day with us! We're delighted to hear that you enjoyed the food, service, and beautiful outdoor patio. It was our pleasure to make the occasion memorable for you. We hope to welcome you back for many more celebrations in the future! Sincerely, Xander N. GM Laili Restaurant
   

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3. L

   Lisa

   Sacramento

   11 reviews

   4.0

   11 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Another exotic and tasty meal at Laili’s. The flavors, textures, service and ambience never let me down. I will be back.
   

   LailiResponded 1 day ago

   Thank you for your wonderful review! We're thrilled that you continue to enjoy the exotic flavors, textures, service, and ambiance at Laili. It means so much to us that we can provide a consistently great experience. We look forward to welcoming you back again soon! Sincerely, Xander N. GM Laili Restaurant
   

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4. b

   bob

   VIP

   New York City

   126 reviews

   4.0

   126 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Lovely meal. Chose restaurant because they had trout on the menu. Eggplant in a pomegranate sauce was tasty. Choice selection was varied but I would have liked to have seen more fish on the menu. Missed my espresso after dinner but their French press was good. Pleasant and attentive service. A bit too noisy.
   

   LailiResponded 1 day ago

   Thank you for dining with us and for sharing your thoughtful feedback! We're glad you enjoyed the trout, eggplant with pomegranate sauce, and our French press coffee. We appreciate your input on adding more fish options and will keep it in mind for future menu updates. We also understand that noise levels can vary, and we’ll continue striving to create a comfortable dining experience for all our guests. We hope to welcome you back to Laili soon! Sincerely, Xander N. GM Laili Restaurant
   

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5. N

   Nancy

   San Francisco

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food is good, fresh, and well prepared. As everywhere right now prices are high so it is not often we will be able to return.Love the environment and lighting!
   

   LailiResponded 1 day ago

   Thank you for your kind words! We're delighted that you enjoyed the fresh, well-prepared food and the ambiance at Laili. We understand that dining out is a special occasion, and we truly appreciate you choosing to spend your time with us. We hope to welcome you back whenever you’re able to visit again! Sincerely, Xander N. GM Laili Restaurant
   

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6. D

   David

   VIP

   Chicago

   52 reviews

   5.0

   52 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoyed a creative menu with exotic flavors combined with excellent service in a beautiful setting.
   

   LailiResponded 1 day ago

   Thank you for your kind words! We're delighted that you enjoyed our creative menu, exotic flavors, and excellent service. It’s wonderful to hear that our setting added to your experience as well. We look forward to welcoming you back to Laili Restaurant soon! Xander N. GM Laili Restaurant
   

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7. M

   Maxwell

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I don’t love this place the food is Fantastic! The staff is very friendly and attentive.
   

   LailiResponded 5 days ago

   Thank you for your feedback! We're delighted to hear that you found the food fantastic and our staff friendly and attentive. If there's anything we can do to enhance your experience further, we'd love to know. We hope to have the pleasure of serving you again soon! Sincerely, Xander N. GM Laili Restaurant
   

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8. J

   Jane

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great juicy chicken kabob and delicious Matoo dumplings. Service attentive.
   

   LailiResponded 5 days ago

   Thank you for your kind words! We're delighted that you enjoyed our juicy Chicken Kabob and delicious Mantoo dumplings. It's also wonderful to hear that our team provided attentive service. We appreciate your support and hope to welcome you back for another great meal soon! Sincerely, Xander N. GM Laili Restaurant
   

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9. B

   Brooke

   VIP

   San Francisco

   15 reviews

   2.0

   15 reviews

   Dined on February 15, 2025

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   I usually love this place but bummed valentines wasn’t my favorite experience. I understand it’s a busy holiday but prefixed menu sucked , dessert I ordered sold out … just disappointing. I expected a lot more given the price .
   

   LailiResponded 5 days ago

   Hi Brooke, Thank you for your honest feedback. We're truly sorry to hear that your Valentine’s Day experience didn’t live up to your past visits. We understand that expectations are high for special occasions, and we regret that the special menu and sold-out dessert left you disappointed. We did have the regular menu available on top our special event menu. I apologize if that was not made apparent to you by our server. Your support means a lot to us, and we sincerely appreciate your understanding on such a busy evening. We hope to have the chance to provide you with a much better experience on your next visit. Sincerely, Xander N. GM Laili Restaurant
   

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10. B

    Bryan

    Central Coast

    11 reviews

    3.0

    11 reviews

    Dined on February 15, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2

    Dined on Valentine’s Day where they offered only a prize fixe menu which offered little variety and nothing that really appealed to us. The prices were jacked up for the occasion and the food was as okay but nothing great. I had dined at this place once before and was impressed, but this experience did not leave us wanting to return any time soon.
    

    LailiResponded 5 days ago

    Hi Bryan. Thank you for your feedback. We're sorry to hear that your Valentine’s Day experience didn’t meet your expectations. Special occasion menus are designed to create a unique dining experience, but we understand that variety and value are important, and we’ll take your thoughts into consideration for future events. We did have the regular menu available in addition to our special menu and we do our best to ensure that every guest is aware of the options and apologies if that was not offered to you. We truly appreciate your past visit and are disappointed that this time didn’t leave the same impression. We hope to have the opportunity to welcome you back in the future for a meal that better reflects the experience you previously enjoyed. Sincerely, Xander N. GM Laili Restaurant
    

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