Kona Grill - Omaha

Review summary

1. E

   Elisabeth

   Omaha

   1 review

   2.0

   1 review

   Dined 1 day ago

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 3

   Our waitress was amazing! It was incredibly busy, and a holiday, so we were not upset when our reservation was delayed a half hour. The food was lukewarm though when we received it. One of the chicken sandwiches was undercooked in the middle. The waitress offered to comp it, but someone must have overridden it.
   

   Is this helpful?

   Report
2. K

   Kristi

   Chicago

   2 reviews

   4.0

   2 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   I went on Christmas Day so I was expecting delays but it took over 2 hours to get our food after we ordered and over 20 minutes to get a drink from the bar. I don’t know if they were short-staffed or ran out of food but they were not prepared to handle this turnover. The only thing that saved them was the quality of the food once it arrived. I literally was looking for our waitress to cancel the food ( I believe they lost/forgot our order) when she was coming with our food. They did give us a free dessert because of the delay so that was very nice. Overall, I wouldn’t recommend it on a holiday but I’m sure it’s great on a regular day.
   

   Is this helpful?

   Report
3. D

   Danny

   Omaha

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Though we had made a reservation via OpenTable, we still had to wait for more than 30 minutes before we were seated.
   

   Is this helpful?

   Report
4. B

   Brad

   Omaha

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Salmon tasted great but was very dry. Rice was cold. Expresso Martini was the smallest drink for an extremely high price. Service was ok but waited forever for our drinks and food. Probably won’t be going back for a long time
   

   Is this helpful?

   Report
5. P

   Pat

   Omaha

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst Holiday dinner dining experience of my life! Embarrassing to have hosted friends to this establishment. Background music was annoying and highly inappropriate. Responsible management for the evening prep should be delt with accordingly. Loss of $300 and waste of time.
   

   Is this helpful?

   Report
6. B

   Brett

   Omaha

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   To pay $46 for a horrible prime rib was ridiculous. Burgers were good but overpriced . Took my mom for lunch from her nursing home and she said her prime rib at nursing home was better. Disappointed but Nathan did a great job.
   

   Is this helpful?

   Report
7. N

   Nancy

   Omaha

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Had 7:30 p.m. reservations and were told it would be a 20 minute wait. One hour later, we were seated in a section that had no wait staff. Finally, a waitress from another section noticed us and took our order. Our bill came to $500 for food and drinks. Our experience certainly was not worth that!
   

   Is this helpful?

   Report
8. K

   Kelly

   Omaha

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   Reservation was at 7:30, seated on time but did not receive drinks until an hour later. Our appetizer was delivered after our main course. Food was poorly plated but tasted ok. Cost did not match the value in my opinion. Server was very nice and did her best.
   

   Is this helpful?

   Report
9. A

   Andrea

   Omaha

   2 reviews

   2.0

   2 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Christmas Eve was not a good night to go here. I get it, it's a crazy night for restaurants. We had a 7:30 reservation and still had to wait 45 minutes to be sat. The kitchen was backed up, the hostesses were never at the host stand. We never once saw a manager. The restaurant was filthy and the food was just ok. Usually Kona is good but I would not recommend going for Christmas Eve.
   

   1 person found this helpful

   Report
10. J

    Jennifer

    Omaha

    2 reviews

    2.0

    2 reviews

    Dined 2 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3

    We waited a long time for food that was very expensive, and very small portion sizes. This will be the first and last time we go out to dinner on Christmas Eve. The sides were not offered to us (were they included? Weren’t they included, who knows? I was starving by the time we got our food at 9 pm (reservations at 7) needless to say I got a piece of fish barely 3 ounces with a few stalks of asparagus which I hate.
    

    Is this helpful?

    Report