J. Gilbert’s – Wood Fired Steaks & Seafood - Overland Park

Review summary

1. K

   Kevin

   Kansas City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and excellent service. J.Gilberts is one of our favorite restaurants.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   We are honored to be amongst your favorites! Thank you for the recommendation and we look forward to serving you again soon!
   

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2. C

   Christine

   Kansas City

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our go to for celebrations! Always great ambience, service, and FOOD!
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Christine, we are so glad you chose to celebrate with us! We thank you for the kind words, and hope to see you again soon!
   

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3. K

   Katie

   Kansas City

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing dining experience. Top notch service and excellent food. Reservations are recommended.
   

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   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Katie, thank you for the review! We are glad you enjoyed your visit, and look forward to serving you again soon!
   

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4. S

   Sharon

   Kansas City

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Excellent service! Food was good. Crab cakes and pork chop were excellent. But, the coconut layer cake was a little disappointing.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Sharon, thank you for the review! We are glad you enjoyed your food and service, but would love to know what was disappointing about the coconut cake, as this is one of our most raved about desserts! We appreciate the feedback and hope to serve you again soon!
   

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5. T

   Todd

   VIP

   Kansas City

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Sooooo, we shared the crab bisque and crab cake to start, both were fantastic. The bisque is so rich, silky and delicious. The crab cakes with the pineapple salsa with either sauce is hands down one of the best appetizers. She ordered the lobster tail and couldn’t have been more pleased. I had the prime rib w baked potato and it was prepared perfectly. Kudos to the chef’s and wait staff. Great experience and I loved the old fashion I had w dinner. Only issue is that she will expect this for every birthday dinner.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Todd, we are so glad to hear that you enjoyed your celebration with us! Your feedback has been passed along to the staff and they greatly appreciated hearing your kind words! While we are sorry to hear we have caused you the issue of returning annually, we truly look forward to it! Cheers!
   

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6. J

   Jeff

   Kansas City

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We usually love J. Gilbert’s, but lackluster service really detracted from our experience tonight. There used to be a whiskey list, but apparently not anymore - I’d expect one at a restaurant of this caliber. Our waiter gave us some wrong information when we initially ordered but then did come back later to correct and allow a change. When the food arrived though, there were some things he just forgot. The food runner was very nice about correcting that. After that, we barely saw the waiter. That was a problem because our water glasses never were refilled. When our waiter came to remove plates, he didn’t ask if we wanted another drink nor did he notice the empty water glasses. He then brought the prix fixe dessert, again with something missing, and turned and left quickly enough that we couldn’t ask for it to be corrected. Then he abruptly left the bill without asking if we wanted anything else or even if we were ready for the check. The whole meal felt impersonal and rushed. Hopefully this was just an isolated incident.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Jeff, we are so sorry to hear that your service fell short of our standards. If you have any details you can share as to who waited on you or where you were seated we certainly want to use your feedback as a coaching moment for the individual. Feel free to email us directly at 3825@jgilberts . As far as your comment about a whisky list, we don't have one for the guests due to allocated items, and constant availability changes, however the server should have a list in their book in order to give the guest current options. Your experience with us was unfortunately way off the mark of what we strive for, and your feedback will definitely help us do better. We value your business, and hope to serve you again.
   

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7. S

   Shirley

   Kansas City

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food! Great service! The pork chop was divine!
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Shirley, thank you for the review, we look forward to your next visit!
   

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8. B

   Bill

   VIP

   Kansas City

   24 reviews

   5.0

   24 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated my birthday at J Gilbert’s. It had been while since my last visit and we had an awesome experience. We will not wait so long to return. Our server, St. John, was excellent and took great care of us. He was very attentive and gave us plenty of time to enjoy our meal. The ribeye with truffle butter and scallops were amazing. The apple pie desert was very tasty.
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Bill thank you so much for the review! We are glad to hear that St. John took great care of you. Feel free to request him the next time you visit us! Cheers!
   

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9. s

   scott

   Kansas City

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our Anniversary and it was great! The setting, music, and food were fantastic!
   

   J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded today

   Scott, thank you for spending your celebration with us! We appreciate the review and hope to see you again soon!
   

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10. J

    Julie

    Dallas

    1 review

    4.0

    1 review

    Dined 4 days ago

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4

    We just moved here from Dallas, Texas. We celebrated our brother-in-law‘s birthday at your restaurant . The waitress took my order - a glass of champagne but I was given a different champagne than I ordered. I ordered a dry champagne and got a sweet one, but after a conversation where she said I was incorrect - she came back saying I was right- The champagne I ordered they happened to not have and gave me a different one. Yes it was sweet. We corrected that and then it all was good. Our food was absolutely delicious -served warm -the steaks were as good as what we get in Dallas yes -at very high in steakhouses . The only downside to the whole evening was the music was too loud. It was hard for us to visit at a normal speaking level…which really puts a damper on such a lovely evening & restaurant with such great food. We will return- the evening was an over all great experience! 
    

    J. Gilbert’s – Wood Fired Steaks & Seafood - Overland ParkResponded 3 days ago

    Julie, thank you for the detailed feedback! We are sorry to hear about the confusion with the champagne and noise level, however we are thrilled that you found the food to be enjoyable. We certainly hope to see you again soon, and invite you to go to our website jgilberts.com and join our email club for discounts and promotions throughout the year! Welcome to the Kansas City Area!
    

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